Seems like Coinbase Support is a joke. Quick to take your money, slow to offer help. In mid-March, there was a hiccup where some cryptocurrency was supposed to be transferred to my account, leading to... See more
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See what reviewers are saying
Chat support doesn't even attempt to answer my questions. I think they've had so many previous questions that might be somewhat close to what I'm asking. And so, instead of directly answering my quest... See more
I tried to deposit money to my account, which failed, for unclarified reasons. I assumed I had to go continue through the identification phase, which completed succesfully, twice, but then didn't, cau... See more
Was fine until a month or two ago. I could buy and sell crypto, and make withdraws and deposits. Then I made two small buys and my account froze. App is worthless, chat is worthless, and customer se... See more
Company details
Information provided by various external sources
Coinbase is a secure online platform for buying, selling, transferring, and storing digital currency.
Contact info
Market Street 548, 94104, San Francisco, United States
- support.coinbase.com
You should know
Horrible customer service.i cant buy…
Re: case 4651282
I need to complete purchase.Im trying to pay balance on coinbase for a reversed bank transfer but when i try its telling me the balance is $0.00.i need it to be corrected so that i can pay the balance.please assist
July 31, 2018
Unprompted review
Coinbase is the absolute worst I send a…
Coinbase is the absolute worst I send a SEPA payment of €40 to verify my bank account and they then locked my account and said I was underage after I’ve provided my ID numerous times which they approved and after this didn’t refund my money, I then called there customer service line which wasn’t any help they didn’t do anything apart from tell me things I already know to add on all of this they charged my phone 50€ for the customer service call, I do not recommend using Coinbase unless you want to be blatantly robbed they are absolute con artists if you do want buy and sell bitcoin I advise you use Blockchain/Coinify they are very good and haven’t given me a problem once.
July 9, 2018
Unprompted review
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