It is a shame you decided to take the escooter out of the market. I really liked the product and hope you bring it back soon. On the other hand, service as usual is excellent. Davide and Tatiana as... See more
Company replied
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See what reviewers are saying
The worst company ever, they did not tolerate me because I could not pay my October bill, even though I have been a customer of theirs for more than 4 years, I will cancel my subscription with them as... See more
They picked up my bike quickly and kindly. However, I am very disappointed that the service closes in Milan. I am an early client and I have always spread the service, and I think think you really did... See more
Company replied
The employee of Swapfiest, was experienced, and got ready the bicycle quickly. Answered all my questions patiently. But I don't remember her name. She responsiblely did her job.
Company replied
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Written by the company
L'abbonamento per bici | Assistenza gratuita - sempre e ovunque | Vogliamo rendere le città più vivibili
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Very good service and efficient too!
October 3, 2021
Unprompted review
Reply from Swapfiets Italia
Thanks for the review! We hope to keep it up!
Fantastic
She explained to me everything I needed to know and was super helpful!
We managed the subscription and the activation
Full marks
October 2, 2021
Unprompted review
Reply from Swapfiets Italia
Sounds great! Happy that you are joining our family!!
It's honeymoon
It's honeymoon, too early to rate the aervice. Let's say ingredients are perfect, will give a valuation asap.
September 29, 2021
Unprompted review
Reply from Swapfiets Italia
We are happy you are satisfied at the moment. We hope to hear from you soon!
Great bike
Great bike, great service. The team in the store was very friendly and helpful at the pick-up and hand-in. I will soon book my next Swapfiets.
September 27, 2021
Unprompted review
Reply from Swapfiets Italia
Thanks for your review 😊 We are happy that our service has satisfied you 💙
Nice bicycle..good staff.
Nice bicycle..good staff.. good repair service
September 16, 2021
Unprompted review
Reply from Swapfiets Italia
Thanks 💙 We try our best to satisfy our customers!
Reply from Swapfiets Italia
Thanks💙 We are happy to have given you a great experience 😊
Reply from Swapfiets Italia
Thanks 💙 It's a pleasure for us to be able to help you!
Uncomfortable Backpedal
It's a great bike, but the brake pedal is difficult to handle for those who are not used to
August 26, 2021
Unprompted review
Reply from Swapfiets Italia
Thanks for your review💙 We are happy that the service has satisfied you! For the brake pedal we understand, it's just a matter of getting used to it 😊 you'll soon get used to it 💪
Nice work done
August 4, 2021
Unprompted review
Reply from Swapfiets Italia
Thank you too! We are happy to offer the best service to our customers 💙
It’s An amazing service
It’s An amazing service, easy, confortable
and clear
July 30, 2021
Unprompted review
Reply from Swapfiets Italia
Thanks for your feedback! We are happy to make our customers satisfied 😊💙
Really Good
My experience was really good both for the quality of the bicycle and the quality of the service (Milan store: via Lupetta). I stopped the service for the summer period but I will renuew it for sure!
July 15, 2021
Unprompted review
Reply from Swapfiets Italia
Hi Beatrice, thanks for your review 🙂 We are happy that our rental service has satisfied you. We hope to have you back in our Swapfiets family soon 💙
Reply from Swapfiets Italia
Thank you very much for your feedback, we strive to provide the best possible service! 💙
Perfct service!!
July 1, 2021
Unprompted review
Reply from Swapfiets Italia
Thanks for you feedback, we try to offer the best service 💙
I do really recommend to use this…
I do really recommend to use this service, the guys in the store are so kind, professional, good prices and the bikes are so cute and comfortable!
June 29, 2021
Unprompted review
Reply from Swapfiets Italia
Thanks for your feedback! We are happy that our service satisfies you 💙
Nice work done
June 28, 2021
Unprompted review
Reply from Swapfiets Italia
Thanks for your feedback, we try to do our best 💪
Reply from Swapfiets Italia
Thanks! We are always happy to help our customers 😊
Kindness and helpfulness
Very kind and helpful guy I found in the store. I'm satisfied with my purchase
June 11, 2021
Unprompted review
Reply from Swapfiets Italia
Hi Jade!
Thanks so much for the kind review.
Best,
Tom from Swapfiets
The courtesy of your girl is precious!!
June 9, 2021
Unprompted review
Reply from Swapfiets Italia
Thanks for the review Lodovico.
Best,
Tom from Swapfiets
Great service so far
Great service so far, guy at the shop in Milan really friendly and professional.
May 12, 2021
Unprompted review
Reply from Swapfiets Italia
Thanks, we try to offer our best possible service to our customers 💙
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