Switched on London Ltd Reviews 94

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This was my second experience of this company and both times were good. In a world where one can't find a reliable company this company is a breath of fresh air. Great communication and reliable tra... See more

Rated 5 out of 5 stars

My ancient boiler needed changing and I’m so glad I’ve found Switched On. From getting a quotation from Dave and the new boiler being fit in by Joe and Andrew, the experience was seamless and everyone... See more

Rated 5 out of 5 stars

Louis sorted out a very severe leak from mains in our basement. Although the job was scheduled late in the afternoon, he worked with his team to source available MDPE (mains water pipes) fittings for... See more

Rated 4 out of 5 stars

Devon and Casey came over at super short notice and helped us out with some electrical problems. I cannot stress enough how helpful, polite and professional they both were. They fixed all the problem... See more

Company replied

Company details

  1. Heating Contractor

Written by the company

Local family run business based in Earlsfield in SW18. We perform domestic and commercial heating, plumbing, gas and electrical works in SW London and the surrounding areas. Our highly qualified engineers undertake everything from Landlord certification to installing a replacement boiler or property rewire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

94 reviews

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Rated 5 out of 5 stars

Electrician

This was my second experience of this company and both times were good. In a world where one can't find a reliable company this company is a breath of fresh air. Great communication and reliable tradespeople. Arber turned up and I was very pleased with his work. I will definitely use this company again. Easy to book online and also good to phone as well

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great EICR experience

Switched On prepared an EICR for a property that I went on to buy. It was a smooth process throughout and the surveyor was very diligent.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and Excellent service from booking to fix

Friendly booking service, and we’re helpful to inform me about timings and delays etc.

David was the technician who came to inspect my ASHP. He was friendly and polite, and came in and quickly got to it.

He told me what he thought was wrong (some settings), and that he cleaned out the filter on the Heat Pump.

He then took the time to explain what changes he made, why he made them and just gave a general explanation on how the system works. Being new to ASHP I had a lot of question that he patiently answered.

David was very knowledgeable and was even kind enough (as I had some time left for the pre booked hour) to help me with adjusting the valve on my showers to allow more hot water!

Highly recommend

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Boiler Service

Anthony was great. He was personable & polite, made sensible suggestions and explained all aspects of a much needed boiler service each step of the way. We will book in with Switched On in a year’s time!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great company from booking to service

Antony came to do our boiler service and he was friendly and professional. He also gave us some helpful suggestions to make our system run even better. Great service! Also the booking team are really great and super easy to work with.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Anthony was great

Anthony was great, very informative and clear and provided some good recommendations about warranty and temperatures!
Used Switched On for a while and thank to Anthony I'll be staying put!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Anthony was so lovely

Anthony was so lovely, very helpful giving me tips on how to save money and actually getting the most out of how to use the gas efficiently.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

boiler service

Anthony came for a boiler service. On time, friendly, efficient and knowledgable, talking me through all aspects. Felt reassured with his work, as I always am, with Switched On. Will always use for peace of mind.

October 22, 2025
Unprompted review
Switched on London Ltd logo

Reply from Switched on London Ltd

Thank you for the review. Will be sure to pass the feedback across to Anthony.

Rated 5 out of 5 stars

Gas engineer

Absolutely fantastic ! Always professional with truly switched on engineers , today the gas engineer, Anthony, was knowledgable, professional and very thorough. Wouldn’t hesitate in recommending them .

October 29, 2025
Unprompted review
Switched on London Ltd logo

Reply from Switched on London Ltd

Thank you for your kind review Shiva.
Glad we can continue to help with any issues you have. Very important to receive feedback from our regular customers so we can ensure we continue to provide our high level of service every time. Here if you need us again.

Rated 5 out of 5 stars

Anthony was very professional and…

Anthony was very professional and helpful!

October 29, 2025
Unprompted review
Switched on London Ltd logo

Reply from Switched on London Ltd

Thank you Julius for taking time to leave feedback. I’ll ensure to pass across to Anthony. We’re here if you need anything in the future.

Rated 5 out of 5 stars

Anthony was incredibly helpful

Anthony was incredibly helpful and friendly while inspecting the property for a gas leak and checking the boiler performance. He took the time to thoroughly check everything, ensuring it was all in proper working order. He also provided clear and useful recommendations for any issues he found.

Great service – would highly recommend!

October 21, 2025
Unprompted review
Switched on London Ltd logo

Reply from Switched on London Ltd

Thank you for leaving such great feedback for Anthony. Will pass this across to him.
Always great to hear how our staff are performing and continuing to deliver our high level of service.

Rated 5 out of 5 stars

Joe - superb plummer.

Joe, who looked after my job, was professional, industrious and helpful. He was able to clearly explain my boiler problem and fixed it quickly and efficently. I also felt comfortable him being in my home.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Electricians

Outstanding service & work from Paul & Mehdi from Switched On London. Paul is a highly skilled electrician who was a God send during the fitting of complex install of suspended lighting. With additional electrical tasks also. Paul & Mehdi went above & beyond wherever possible. With minimum direction / instruction they completed a mammoth task with efficiency. They were a joy to have on site. Highly recommend. Thank you James at Switched On London for providing us with these incredible workmen.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Paul Walker is the absolute best! He installed a new fuse box and replaced some wiring for me. He was incredibly helpful, took the time to explain everything clearly, and cleaned up after the job. I’ve always had brilliant service from the Switched On team, and Paul is the icing on the cake. An honest, reliable, and trustworthy company—Paul truly embodies these qualities and is an absolute credit to them. I couldn’t have asked for better. Thank you so much Paul!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic SW London plumbing and gas

I have used Switched On for all my plumbing and gas needs for over 8 years now. I have also referred them to many other happy customers. On this occasion, a garden tap that had been fitted a few months ago was leaking again. Switched On wanted to send back the same engineer who came out and fixed the issue with no additional cost to me. I wouldn’t dream of using anyone but them for my boiler. They fitted a new one when I moved into my house and the old one went bust after a couple of days. David, Shauna and the rest of the team are professional, kind, accommodating and always available at short notice to sort things out. I can’t recommend them highly enough and am so glad that they have just won a local award for the work they do.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

David was excellent when he came to sort out a leak behind my toilet. Despite having to work in a very tight area he was friendly, efficient and kept the area clean. Based on this experience with David, I would use Switched On again and recommend to friends.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Polite, On Time. Tidy. Professional. Efficient.

I have now used them three times and have been equally pleased and impressed each time.

May 19, 2025
Unprompted review

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