Scam keep offering a refund saying it is being processed but it obviously isn't. Got my money back from my credit card company. Cowards won't even provide a contact name and only reply as Team Sylvan... See more
Sylvane
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It doesnt even deserve 1 star, led mask still hasnt arrived, ordered 6th december and it hasnt moved on tracking FROM CHINA! It says its a uk based company and then orders in from china! Absolute joke... See more
Do not use this company....says it's UK trading but turns out to be far eastern. Buyer beware Umpteen emails...although answered...but fob off tactics. Started my refund request as we speak and... See more
Bought their hairdryer and never received a confirmation email. Customer services line goes dead and auto-generated emails unhelpful. Hairdryer did eventually arrive but very late, along with a “gift”... See more
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This company is a SCAM
This company is a SCAM! do not buy anything from them. They are not UK based. They post dodgy products from China and will charge you to send back. I advise you make a claim with your bank immediately if you have purchased anything from them. DO NOT USE THIS SCAM COMPANY!!!
November 17, 2025
Unprompted review
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