Team Feet Reviews 179

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Beware! Using this company in the uk will mean you pay an additional unexpected VAT/import duty bill which they will not tell you about

Rated 3 out of 5 stars

The correspondence is a little confusing. I paid for early shipping. Then I made another order a couple of days after. Then I was informed both orders would be sent on the 15th of April. When I questi... See more

Rated 5 out of 5 stars

Great and quick communication, awesome design skills and super fast shipping. Product looks exactly as expected and I know are good quality as have socks from 5 years ago that are still going strong.... See more

Rated 5 out of 5 stars

Great communication fast responces and products were beter that i expected. Really pleased . So many people commentes and asked who made them i have allready refered a handfull of people. Thankyou i... See more

Company replied

Company details

  1. Sportswear Store

Written by the company

The only custom socks built to handle the demands of modern teams, both on and off the field. We're on a mission to take custom socks to the next level. Join the team.


Contact info

3.6

Average

TrustScore 3.5 out of 5

179 reviews

5-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great communication fast responces and…

Great communication fast responces and products were beter that i expected. Really pleased . So many people commentes and asked who made them i have allready refered a handfull of people. Thankyou i look forward to placeing my next order

January 17, 2023
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Reply from Team Feet

Thanks for your kind words Lance. Enjoy your socks!

Rated 5 out of 5 stars

Communication was great and quick with…

Communication was great and quick with locating my sock as suppliers were abit slack but great service or you end and socks arrive within the time frame provided

December 8, 2022
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Reply from Team Feet

Thanks for the feedback Johan, enjoy your socks!

Rated 3 out of 5 stars

Go bigger in size.

The size guide was wrong. Delivery was later than advised.
Other than that they are quality socks.

November 17, 2022
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Reply from Team Feet

Thanks for the feedback Stu, have you reached out to our support team regarding sizing? You'll also be pleased to learn that our turnaround times are back to standard now (3 - 4 weeks).

Rated 5 out of 5 stars

Great and quick communication

Great and quick communication, awesome design skills and super fast shipping. Product looks exactly as expected and I know are good quality as have socks from 5 years ago that are still going strong. Would recommend to anyone

January 12, 2023
Rated 1 out of 5 stars

Continuous excuses and lack of…

Continuous excuses and lack of communications. It was always someone else's fault that the order was not going to be produced on time.

September 30, 2022
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Reply from Team Feet

Thanks for the feedback Jon. You're not wrong, September and October were a tough time for us, and we weren't able to meet expectations on a handful of orders. Thankfully we're past those issues now and back to where we need to be.

Rated 3 out of 5 stars

Great product but slow delivery with…

Great product but slow delivery with little communication

October 31, 2022
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Reply from Team Feet

Thanks for your review Dorothy. We ran into some supply chain bottlenecks a few months back that unfortunately slowed us down. We've been working hard ever since to ensure we're back up to full speed for 2023 👍🏼

Rated 3 out of 5 stars

Socks are good quality

Socks are good quality, time frame from order to delivery took longer than expected.

August 31, 2022
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Reply from Team Feet

We appreciate your feedback! And you'll be glad to hear that we're back to our standard turnaround times.

Rated 5 out of 5 stars

Highly recommended

The team were amazing in helping to setup design, show varying colour options and complete the ordering process.
The socks offer plenty of cushioning and the arch support has just the right among of tension.

September 1, 2022
Rated 5 out of 5 stars

Socks were great

Socks were great, extremely comfortable and warm but still good to do workouts in. Highly recommend.

I wouldn't say it's a negative as it was probably on my end with the type I ordered. But where the logo is its a different type of material and goes a lighter colour with to much stretch on it. But otherwise love them

September 3, 2022
Unprompted review
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Reply from Team Feet

Thanks for the positive review Josh, and the feedback is really useful.

And you are correct, the sublimated sock section may lighten under stretch. Sublimating knitted garments is a bit of a balancing act.

Above all else, our aim is to provide socks that can accept any design, but to be an effective athletic sock they also they need to;

1. Hold up to vigorous use
2. Last a long time
3. Retain comfort and stretch throughout the entire sock

Sublimation is by far the best solution to achieve all three of these, as it allows for ink to be transferred directly into the fibres of the sock body (rather than on top, as with screenprinting).

Ever worn a screenprinted t-shirt and feel how the printed area doesn't stretch like the rest of the shirt? Yeah, we didn't want that for our socks 😉

To ensure that the colours we apply are as accurate as your original artwork, we need to start with a white surface. So regardless of the primary sock base colour, the sublimation area must be white to begin with.

The sublimation process takes place when the sock is at rest, and is designed to maintain its appearance and dimensions when assessed on our mannequin. If the sock is subsequently stretched beyond this, a fraction of the original white surface may begin to show, lightening the sublimated area of the sock.

Thankfully, you'll find that the sock will begin to relax more with repeat use, which will progressively reduce the effect.

We also offer embroidered and knitted decoration options, which remove this effect altogether, but allow for fewer total colours and less design complexity.

Hope this helps. Enjoy your socks!

Rated 5 out of 5 stars

Excellent Service

Excellent quick service, easy to deal with in the design process, quality socks, arrived within the timeframe advised when final order was submitted
I ordered for a Girls AFL team and they love them!!

August 15, 2022

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