techngeekhub.co.uk Reviews 89

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Order number #3282 This is a scam website, avoid at all cost. I placed an order on 6/03/2023, I have not gotten my order yet and no email that it’s dispatched. Sent numerous emails that I have not... See more

Rated 5 out of 5 stars

I wanted a beard trimmer as a gift for my son and remember seeing it on Facetube! I researched it came across techngeekhub. From then on within seconds the thing was ordered very efficiently and very... See more

Rated 1 out of 5 stars

I ordered a phone cover in purple, after almost 3 weeks I was sent the wrong colour without any explanation. Upon me contacting them they apologised and said rather than send nothing out they’d send m... See more

Company replied

Rated 1 out of 5 stars

Placed an order, have email to confirm and payment taken but no dispatch, emailed and used form on the website but no response.. appalling service. Refund required

Company details

  1. Electronics Store

Information provided by various external sources

Free shipping on all product


Contact info

2.2

Poor

TrustScore 2 out of 5

89 reviews

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Rated 3 out of 5 stars

My case was very poor quality

My case was very poor quality, and didn't last long a couple of weeks at the most. Techngeek thought it was because I hadn't placed it onnmu phone correctly but that was not the case.
However, they partially refunded me, which I accepted.

May 21, 2021
Rated 1 out of 5 stars

Avoiding at all cost!

I ordered a controller for my sons birthday in March (this is now May) It never arrived and the tracking on it hasn’t moved since the 19th of March. I emailed techngeek numerous times and finally got a reply saying they would refund me because of the delay. I’ve waited 4 weeks for said refund and no sign. I emailed numerous times again, with no response. I will be avoiding at all costs in the future!

May 17, 2021
Unprompted review
techngeekhub.co.uk logo

Reply from techngeekhub.co.uk

Hi Elaine, apologies for the issues you have received. We refunded you

Rated 3 out of 5 stars

Returned Item But No Refund

The spectacles were not suitable. I immediately contacted the company for return details and sent package off to the address given. After a month with no refund, I sent an email requesting it to be processed immediately. No reply, and no refund.

After being contacted by the company following the original unfavourable review, they have subsequently said they did not receive my most recent email, despite them having received the original return request sent to the same address, and my email not bouncing back as undelivered. They also said they have not received the returned item. However, regardless, they have now processed a refund, and so I have amended the original review to reflect this.

February 26, 2021
Unprompted review
techngeekhub.co.uk logo

Reply from techngeekhub.co.uk

Hi, we have just replied to our email sent to you on 12/01 which had the address to return the item to. Could you please check your junk mail as it was sent to you the day after your original email on 11/01.
Techngeek

Rated 5 out of 5 stars

Good company to deal with

The company provided excellent service. There was a problem with the product, but this was not their fault and they dealt with it very well.
Thank you

February 23, 2021
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Reply from techngeekhub.co.uk

Thank you for your review

Rated 2 out of 5 stars

Magnetic phone case

Magnetic phone case, looks good and magnets worked well... however it ruined the phone use experience as the glass screen doesn’t work well and inhibits the use of the touch screen to a point that makes it unusable. Used it for a week, but couldn’t put up with it any longer, so ended up in the bin.

February 17, 2021
techngeekhub.co.uk logo

Reply from techngeekhub.co.uk

Thank you for your review

Rated 2 out of 5 stars

It a very nice colour I got the blue…

It a very nice colour I got the blue but not happy with the quality of the product it have a scratch on the front which you can see when the light is on it so that why I only give 2 stars update I send this company a email February to get a replacement but as yet not hear from then a bad way to treat a new customer

February 16, 2021
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Reply from techngeekhub.co.uk

Thank you for your review, please contact us at sales@techngeekhub.co.uk and we can get a replacement for you

Rated 1 out of 5 stars

Item hasn’t arrived

Item hasn’t arrived, placed order on 14/1/21, dispatch email on 21/1. Have emailed to enquire as to where my item is but no reply.

Edited to add, item has now arrived 7 days after I emailed querying where it was on a 48 hour Royal Mail service so obviously was not dispatched when they said. Still no email communication, very poor service, would not order from again!

February 10, 2021
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Reply from techngeekhub.co.uk

Hi Rachel, we had emailed you, it may have gone into your junk mail. Apologies and thank you for your review

Rated 1 out of 5 stars

Cheap shoddy product

Cheap shoddy product. Could hardly see through the bleary plastic lenses. Went straight in the bin.

February 10, 2021
techngeekhub.co.uk logo

Reply from techngeekhub.co.uk

Hi Teresa, thank you for your review we will look at the products we currently have to offer and aim to improve them

Rated 1 out of 5 stars

A pile of junk.

The so called adjustable glasses were absolute rubbish. The packaging was poor, with no impact protection. The glasses themselves were made of what can only be described as the poorest quality plastic that I have ever seen.
Read the instructions, but they broke straight away. Chucked them in the bin in disgust!

February 9, 2021
techngeekhub.co.uk logo

Reply from techngeekhub.co.uk

Hi Gary, thank you for your review we will look at the products we currently have to offer and aim to improve them

Rated 2 out of 5 stars

Service and delivery 1st class but…

Service and delivery 1st class but unfortunately the quality of the case was poor, top of touch screen doesn't work with phone in the case 😒

February 2, 2021
techngeekhub.co.uk logo

Reply from techngeekhub.co.uk

Hi Daren,
Thank you for the review, i am sorry they do not meet your requirements, please contact customer services sales@techngeekhub.co.uk and we will arrange a refund

Rated 5 out of 5 stars

PS4 controller

The only thing I could knock was the delivery- this was not their fault. With Royal Mail being so over run it just took a little longer than planned to get to me. But item was perfect when arrived..

January 19, 2021
techngeekhub.co.uk logo

Reply from techngeekhub.co.uk

Thank you for your review

Rated 2 out of 5 stars

Case broke within 6 days

Had the magnetic case for 6 days the case it meant to have double sided tempered glass however the case broke in my bag without being banged I contacted regarding this and received no Email back now part of the glass has chipped of and stuck into my hand this was off the side of the case which has not broken definitely wouldn’t recommend and I am very disappointed in the quality of the case and the lack of customer services

January 19, 2021
techngeekhub.co.uk logo

Reply from techngeekhub.co.uk

Hi Kathleen
I believe this has been resolved for you now with a refund/replacement. Thank you for your review.

Rated 1 out of 5 stars

Wrong sticker for my PlayStation and…

Wrong sticker for my PlayStation and was packaged poorly that it was damaged upon arrival. Binned

January 12, 2021
techngeekhub.co.uk logo

Reply from techngeekhub.co.uk

Hi David, did you require the disc version instead of the digital version? You ordered the digital version which is a different design. Please email customer service to discuss further

Rated 5 out of 5 stars

Modern

Modern, stylish, strong and durable phone case. Transforms the phone in comparison to usual gel covers.

January 11, 2021
techngeekhub.co.uk logo

Reply from techngeekhub.co.uk

Thank you for your review

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