Telephoneheadsets Reviews 140

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Made a telephone order as what not sure what headset adaptors we required. Helpful staff who advised us on our purchase and also provided us with a discount. The equipment was delivered quickly. Gr... See more

Rated 5 out of 5 stars

Had a problem with the purchase of a headset. Headset initially didn't work, and company did not reply to portal message about fault, but e-mail had got missed in their spam filter. Once they'd seen... See more

Rated 5 out of 5 stars

I emailed the company Wednesday evening asking which cable I needed to use my existing headset with a USB port (there being several on the website). Mid morning Thursday I had a reply with the link t... See more

Rated 5 out of 5 stars

We ordered a headset and it didn't work correctly as the microphone part wouldn't work at all. I contacted Telephoneheadsets and they gave me some simple instructions over the phone however, the set... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Here at Telephoneheadsets.net we have made it easier for customers to by headset for the desk phones or PC's. We have been selling headset since 2000 and found potential customers having problems not knowing whether what they are buying would be compatible. If you can not find what you need online then please do not hesitate to call on the following number 0208 893 1777 and one of our compatibility specialist would be more the willing to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Good Service

Very Good Service - staff took the time to call me when they spotted my order may not be quite right. Very Impressed

February 11, 2022
Rated 5 out of 5 stars

Thankyou.

Thankyou.
The items ordered arrived quickly, well packaged and exactly what was ordered.
I know this seems simple..but its something a lot of suppliers appear to have trouble doing.

So, all good, many thanks.

September 12, 2021
Rated 1 out of 5 stars

you got a 1 star because you kept…

you got a 1 star because you kept bothering me to review it, outher wise it would have been lot better

September 8, 2021
Telephoneheadsets logo

Reply from Telephoneheadsets

Hello Dear Customer.

We have no control over the review request as this is done by Trustpilot.
I will try and contact them to see if this can stop for you.

Regards
Sangha

Rated 1 out of 5 stars

Headset call quality very poor

The headset arrived in good time, the call quality was very poor and the company repeatedly ignored my messages about returning it for a refund and re the refund of the cost of the return postage. Would never happen with Amazon!!

August 12, 2021
Unprompted review
Telephoneheadsets logo

Reply from Telephoneheadsets

Hi Yvonne
We are sorry to hear that you had a bad experience with one of our headsets.
Your previous email fell into our junk folder and once found we did replying to all your emails.
We have noted your concerns and will implement changes into our business so our customers can get a better experience.

Regards
Sales - Manager

Rated 3 out of 5 stars

Yes. but...

The products were good and arrived promptly. However, the jackplug turned out to be 2.5mm, not the 3mm I needed. This wasn't stated in the product description. The agent supplied the right lead promptly, but this cost over £20 extra.

July 15, 2021
Rated 5 out of 5 stars

Perfect!

Perfect! Extremely efficient & swapped items when I had ordered incorrect ones. Highly recommend!

April 24, 2021
Rated 5 out of 5 stars

Very helpful sales person

Was concerned the headset I was going to order would not have the right cable for the handset I was buying it for, so I rang the sales help number. Call was answered quickly and the assistant was very knowledgeable and put my mind at rest. Then ordered the headset which turned up very quickly and works perfectly.

April 6, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look