Easy to book, appointment with 2 days at a very reasonable price. The technician called to say they were on the way and kept me informed through the work, which took just under 2 hours. The vehicle wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
Simple, clear pricing
Quality you can trust
Easy online booking
AA Car Care. 120 years of expertise, now on your driveway.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient,on time ,left the ground spotless, would use again
Easy to book, great communication and friendly and helpful mechanic who contacted before arrival and arrived on time.

Reply from AA Car Care
Jon BSE is actually the best, he is the only reason I use the AA and had loads of services from you. Thanks as always Jon, over and above as usual. Hope your knee is better soon mate. Thanks Matt
It took almost a whole 20 mins for the mechanic to get to me. He diagnosed the issue within 10 mins, he got me jump started and got me home safely. He booked for a mobile mechanic to come and fit a starter motor. This was done at my house 5 days after, the car is flying again. It was an amazing service from start to finish.
Turned up on time, did the job quickly, mechanic was very polite and a competitive price.
Turned up on time was very helpful and polite
Very happy with the service, on time and very tidy job. The mechanic was very polite and approachable, got on with his work and explained what he had done. I would recommend him to any one.
Big thank you.
Absolute joke! Poor breakdown service, poor communication. Extortionate extra charges. Disgusting 🤬🤬

Reply from AA Car Care
The person who did the service couldn't fault him very helpful and apologetic for being 4.5 hours late unfortunately the service from AA car care centre wasn't very good I booked the service for am I was about to ring and ask for a refund then they didn't contacted me until 45mins before he was here at 16.15 pm
Booked service and brake disc/pad replacement. On the day the job kept getting pushed back from lunchtime arrival to after 4pm. We were then informed that they could not do brakes as they didn't have the right tool. We were also moaned at that they weren't expecting a hybrid car (despite of fact you book under reg number which gives full car make and model plus supposedly tells you what tools to bring!). Since then we've been invoiced for service and brakes and two phone calls later still awaiting confirmation that they have corrected their error.

Reply from AA Car Care
They kept me informed of what and when things were happening so I could plan my day. Also the technician who carried out the work was very professional and polite.
Ethan the mechanic was extremely helpful, knowledgeable, and worked efficiently on my car, in my opinion the company could not have found a better mechanic with such brilliant customer service and skills.
Don't waste your time! Booked a mobile mechanic to replace some brakes. Was then phoned up to say they were ill. Rebooked it for the week after only to have an email the day before telling me the appointment was cancelled as they were unable to take payment (I'm guessing the pending payment they take timed out ). So I rebooked on again only to be told that there was a glitch and they needed to push back the appointment a week yet again. Didn't bother this time and cancelled the appointment. 3 weeks later, no new brakes, terrible service.

Reply from AA Car Care
Ethan Hammond came to do full service at home, he was extremely polite,friendly and professional. He is an asset to your company, he explained everything he did.

Reply from AA Car Care
Steve, was dedicated and professional. He arrived at 5pm having it seemed a very full day. All 4 wheels of pads and discs he renewed were not easy to exchange. However he stuck with it and completed and tested the breaks all good he finished arround 9pm so I could use the car the next day. A very big thank you to Steve.
Great service did not know existed.
easy booking process
transparent pricing and below local pricing
Friendly staff
so convenient that could be done at home
no mess no fuss brilliant
I found the process of booking a mechanic very easy and he was polite and friendly when he arrived. The only criticism was that I had been told to expect a phone call in the morning to tell me roughly what time he would arrive and then again 15 minutes beforehand. Neither phone call was made which left me wondering if he was coming at all!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.