Easy to book, appointment with 2 days at a very reasonable price. The technician called to say they were on the way and kept me informed through the work, which took just under 2 hours. The vehicle wa... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I booked AA Smart care for mobile brake pad change. The online booking process was simple and the price was excellent! In the day Mick called me within the expected slot to advise he was 15mins awa... See more
I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was th... See more
I will definitely use AA services again & will get AA to put my car through it's mot Ian phoned on the of my major service & 15 minutes when he was on his way as per AA said when Ian Woods came he w... See more
Company details
About AA Car Care
Written by the company
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Contact info
United Kingdom
- theaa.com/car-care/mobile-mechanics
4.5
Excellent
271 reviews
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So convenient and easy to book
So convenient and easy to book, the guy that come was great, let me know exactly when he would be there and explained everything that he was doing. Highly recommend and will use again.
October 17, 2026
Super easy to book and pay
Super easy to book and pay. So much easier than having to go to a garage. Great service.
October 16, 2026
The mechanic was on time and was also…
The mechanic was on time and was also very polite.
He done a diagnostic test and provided me with results straight away.
October 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Where to start
Where to start? My car was first attended over a full week ago for rear brake change .mechanic arrived at 9.30 and left at 5 .30 ! Various reasons for this .i must stress the mechanic was polite and curteous throughout the visit .however after completing one side the second proved to be more challenging culminating in the caliper being replaced which i understand .however after paying on line for this to be done also .the part was ordered and he picked it up locally .we are now at around 3pm !.i was then informed he had lost the locking wheel nut key and was struggling to remove the wheel .he consulted a colleague and eventually managed to remove it .however after fitting the new caliper and test driving it he discovered it was leaking fluid and so could not complete the work !.he informed me he would return the faulty caliper and also order new set of locking wheel nut keys and follow up the next day if poss to complete the work .the following day smartcare gave me a follow up appointment for today the 19th oct 🫣 in the meantime my car was undriveable !2 emails and various unsuccefull phone calls later still no response .as you can tell from the experience not in anyway acceptable !.oh and finally today he could not remove the 2 front bolts to top it off ! So i now have to pay a garage to remove and fit the remaining 2 lockbolts . The comms throughout this whole fiasco has bee appalling .my question to you is how can you treat a customer in this manner and what do you propse to do to make amends ??
October 19, 2026
Reply from AA Car Care
Hi Andrew, we're sorry to hear about your experience. We've passed your feedback to the relevant team to look into further and asked them to contact you as soon as possible to discuss this with you.
theres nothing not to like
October 19, 2026
The mechanic turns up on time and is…
The mechanic turns up on time and is informative.
And instead of the car been in the garage all day! You are back on the road in 2hrs or less.
October 19, 2026
Reply from AA Car Care
We're delighted to hear the mechanic arrived on time, kept you informed, and got you back on the road quickly. It's great to know the convenience of having the work done at home saved you spending the day in a garage🚗.
Home service on car recommend
Convenience of having a service done at home. The man was very good at his job, plus I feel ready to tackle the roads now winter is around the corner and safer.
Also like to add it was nice to get a check list of all the parts checked which I have never had from a garage. Good price for a full service. Although I had trouble booking online I got sorted by ringing them to book.
October 19, 2026
Brandon was outstanding
Brandon was outstanding: prompt, courteous and very efficient. Very thorough, communicative and finished bang on time. Couldn’t ask for more. Highly recommended
October 19, 2026
Easy to book servicing at my home and…
Easy to book servicing at my home and two hours to complete my full service excellent
October 15, 2026
Reply from AA Car Care
We're pleased to hear the service made things easier and saved you the hassle of taking your car to a garage. It's great to know the work was completed smoothly and that the convenience of our mobile mechanic service made a difference🚗🔧.
Great work by the Mechanic Gokul in…
Great work by the Mechanic Gokul in replacing Oil n Filters and overall inspection. Clean job.
October 19, 2026
Mechanic was late and I had to chase…
Mechanic was late and I had to chase up. When he arrived he was polite, apologetic and did a very good job
October 16, 2026
Reply from AA Car Care
Hi Mark, we're sorry to hear about the delay and that you had to chase for an update. We'll always aim to meet our appointment times, but unfortunately delays can happen from time to time. We understand how frustrating this can be and appreciate that it wasn't the experience you were expecting. We're pleased to hear the mechanic was polite, apologetic, and carried out the work to a high standard. Thanks for taking the time to share your feedback.
It was the conveniance of the service…
It was the conveniance of the service ,no hanging around garages waiting for them to complete just stay at home and enjoy a cuppa.
I havnt received any confirmation that the service was carried out as yet.
October 15, 2026
Excelent service
October 15, 2026
Efficient & professional
Efficient & professional. Convenient to have works I required to be carried out on my driveway
October 15, 2026
Reply from AA Car Care
Hi, thanks for your feedback. We're pleased to hear you found the service efficient, professional, and convenient, with the work carried out right on your driveway 🚗🔧😊.
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