I've had a bad back for 9 years and had had enough. I found Back in Action Marlow store to try out sofa, chairs and mattresses. Iliana the Manager there let me stay all day to try out the furniture.... See more
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I knew what product I wanted (a replacement for a worn out item). Found The Back Shop via Google, excellent & informative web site, competitive price, & one of the most efficient & speedy delivery ser... See more
I spent ages dithering, changing my mind, trying seats out, dithering again.. but the person who served me was the epitome of patience. She also gave invaluable advice and guidance on other ways I co... See more
The advisor I saw was absolutely brilliant and steered me towards a much more suitable product than I would have gone for if purchasing on line. She also saved me from getting another unsuitable produ... See more
Company details
Written by the company
The Back Shop has been aquired by "Back In Action" forming the UK's Premier Ergo-Furniture Retailer. Branded as "Back In Action : THE Back Shop" This extends The Back Shop to four great retail stores in Marylebone, Amersham, Bristol and Marlow. Back in Action has its own Trustpilot section which reflects the increased service now given to former Back Shop clients.
Contact info
67 George Street, W1U 8LT, London, United Kingdom
- 020 7935 9120
- info@backinaction.co.uk
- thebackshop.co.uk
Perfect mould for your back comfort
I was recommended the Back Friend by my physio as I have been having treatment on my back and feet twice a month, and he realised that my body is out of alignment, my left hip up to high and my body twisting slightly to the right, this has most probably been for some time as I am 65 and have had problems with my back for some 20 years, the muscles on the right-hand side are very short and tense, because they are over-compensating for my body being out of alignment. I received the Back Friend the day after it was dispatched and have used it ever since. Straight away I realised it was automatically placing my spine in the correct position, and my physio noticed the difference as soon as he saw me a week after it arrived. I find I do not ache as much as I did previously and feel so much better in myself. The Back Friend is quite an amazing product.
My Back Friend is My Best Friend.................and it doesn't argue with me!!
I have been a new person since acquiring my Back Friend! After my back fusion operation, things started to improve greatly, but I needed to take a cushion for my back wherever I went. Then my husband bought me my Back Friend. FANTASTIC! It is literally 'My Best Friend' - having the handle really helps, such an easy thing to travel with - It has been a godsend!
Brilliant Service!
I ordered a 'back friend' from The Back Shop one day, and received it the next! This is the fastest service I have ever had when ordering on line - and the 'back friend' is pretty good too. Their website also has some useful advice for dealing with these difficult backs.
Truly excellent service!!
Product delivered exactly as ordered, in perfect condition and so promptly it surprised me - thank you very much!!!!!
If you are looking to purchase a 'back-friend' then use The Back Shop!!!!!!!!
Excellent - pain free ordering and pricing!
Very slick - ordered, received the confirmation and had the item - all within 48 hours (I ordered on a Sunday too). Highly recommended and fuss-free.
sitting pretty
my back friend arrived the very next day - and its amazing.
no back ache - worth every penny
Simple but brilliant
Have just flown to Sydney and found this cushion to be brilliant. Made a real difference and enabled me to get a decent sleep without usual neck ache.
The place to get BACK in shape
Always fast delivery, fair prices on products and seems like a good range. The Back friend has been an absolute life saver for me in giving me the right support to enable me to sit for more than a few minutes and be comfortable. Just ordered 2nd one to keep in car for away trips (as I'd forgotten a few times!!)
Back straightener!
I have only had this product for a few days and so it's difficult to say very much about it at this stage. I have used it a couple times and it certainly does what it says on the box.
I must say that I placed my order and the service was excellent, I was kept up to date with emails and it arrived much earlier than was expected. Very impressed! Would recommend this company to everyone.
101%!!!
The Mobiliser has saved me from the fear of a life of pain. It has been more than I could wish for. On top of that the service from Anthony at Back in Action in Marlow has been wonderful.
Thank you
Great service from The Back Shop - what else is there to say.
Very prompt professional service from The Back Shop. Item competitively priced, good range to choose from, fast delivery and packaged securely.
good service, good product
The wedge cushion I ordered arrived very promptly. I use it to sit on a wooden dining room chair, and it has helped with lower back ache and sciatica. It has taken a bit of getting used to, but I am definitely sitting up straighter!
excellent product promptly delivered
this does exactly what is says and provides relief and support for my wifes back problem
Exceptional, faultless service.
I ordered three Sissel Sitfits and am delighted with mine. The other two are gifts. Ordering was easy and delivery was when it said it would be. Faultless. Thank you.
Professional, Helpful, Efficient and fast delivery
It was a pleasure to shop at the back shop. I called to get advise before ordering online and the person that helped was knowledgeable and helpful. My order arrived 2 days later. It was a pleasant experience and the quality of the products excellent as always.
very nice and professional service
1st class act!
I ordered a Backfriend recently - an excellent product and a great delivery service both provided by The Back Shop!
Great product and speedy delivery - faultless!
Excellent service and product and no extra delivery costs Very pleased
Life-saving cushion
This is the first time I've bought a back cushion from The Back Shop, and the service was excellent, with prompt delivery of the items. The cushion does not disappoint, in that it provides perfect lumbar support which means I can sit on virtually any chair. I have only one slightly negative comment, which is that it is a little heavier (though not "heavy") than the cushions I used to buy from Posture Curve, who have ceased trading now.
excellent service
The service was first class. I ordered on Sunday, the order was processed on Monday and here on Tuesday. What could be better than that?
N Moxon
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