The Bay Furniture Company Reviews 

110
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent company to deal with. Nice to be left alone to shop and not hassled. Very helpful when you ask questions. Went above and beyond to deliver on a Saturday. Quoted three weeks and delivery very... See more

Rated 5 out of 5 stars

We left a lot of furniture behind when moving to Wales and we have almost furnished our whole house with purchases from Nathan over the last couple of years! Good quality ex-display or end-of-line ite... See more

Rated 5 out of 5 stars

Service was fantastic, Nathan from the Bridgend store was helpful throughout really informative with all the sofas I was deciding from, helped with providing all the pros and cons of each one wh... See more

Rated 5 out of 5 stars

What an amazing place. High quality at half the price of most retail. I called ahead to Nathan who sent me pics of what he had available to give me an idea then on arrival Gavin in Haverfordwest store... See more

Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mirror Shop
  5. Sofa Store

Written by the company

Hello! we are an independent Family run company! with high expectations on customer service! We Sell Household furniture at discounted Prices from some of the largest retailers in the industry! including Sofology, Bensons for Beds, John Lewis, Sealy, DFS & many others! All our stock is available immediately, with delivery's coming in Daily! Based in West Wales with the option to deliver all of the united Kingdome with our inhouse Delivery service!


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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No recent history of asking for reviews

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4.9

All reviews

(110)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Nathan

Excellent service from Nathan, very helpful in getting the item you want, quick delivery and the boys put it all together, the store is well stocked. Would strongly recommend a visit, thankyou.

November 1, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Thanks For Your Kind Words Jeannette , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

10/10 service from start to finish…

10/10 service from start to finish didn’t have the sofa I wanted and quickly sourced the one I wanted for way under my budget delivery lads was amazing so much help and it was on time couldn’t recommend this company enough 🤝

November 1, 2023
Unprompted review
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Reply from The Bay Furniture Company

Thanks For Your Kind Words John , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Great service and friendly staff will…

Great service and friendly staff will definitely be using the bay furniture company again

November 4, 2023
Unprompted review
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Reply from The Bay Furniture Company

Thanks For Your Kind Words David , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Top job

I rated the experience with cardigan bay furniture, every member was kind and happy to help me find new furniture that fitted and suited my home.
I will be using again

November 8, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Thanks For Your Kind Words Wyn , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Top quality product and service…

Top quality product and service friendly helpful and good value highly recommended

October 12, 2023
Unprompted review
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Reply from The Bay Furniture Company

Thanks For Your Kind Words Tom, If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Bought 2 sofas now and saved a small…

Bought 2 sofas now and saved a small fortune, can’t recommend enough thanks x

September 22, 2023
Unprompted review
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Reply from The Bay Furniture Company

Thanks For Your Kind Words Kate , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Very helpful and good service

Very helpful and good service

November 1, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Thanks For Your Kind Words Mark , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Great service purchased a bed was…

Great service purchased a bed was delivered and assembled by great delivery men, wide selection in store with very helpful staff, would fully recommend to anyone.

November 8, 2023
Unprompted review
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Reply from The Bay Furniture Company

Thanks For Your Kind Words , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Fantastic quality

Fantastic service, fantastic quality, and very reliable.
Would very much recommend.

November 3, 2023
Unprompted review
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Reply from The Bay Furniture Company

Thanks For Your Kind Words Barry , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Great help from Nathan with competitive…

Great help from Nathan with competitive prices. Sofa was delivered as promised and even helped with the moving into the property. Would high recommend

November 6, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Thanks For Your Kind Words Ash , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Give these guys a go…

Ordered a sofa (because Sofology stopped doing the particular fabric colour combo) to go with our existing corner sofa, Even if you take into account the charge for delivery (which was reasonable for wales to Essex) the total cost was really competitive. Very happy. Great service and communication from start to finish.

August 24, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Thanks For Your Kind Words Mark , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Bedroom furniture

I had bedroom furniture and was very happy with the service I received delivered on time and very helpful

November 1, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Thanks For Your Kind Words Diane , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

Highly recommended

I have bought a few items from The Bay Furniture Company over the last year and I couldn't be happier. The items are good quality, reasonably priced and were delivered when promised. Highly recommended

November 1, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Thanks For Your Kind Words Nikki , If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 5 out of 5 stars

I purchased a corner sofa galleria in…

I purchased a corner sofa galleria in grey for around half the price advertised in sofology! Really happy with quality and how fast the delivery was!

October 18, 2023
Unprompted review
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Reply from The Bay Furniture Company

Thanks For Your Kind Words Jamie, If You Need Any More Furniture Please Get In Contact With us :) Kindest Regards Nathan

Rated 4 out of 5 stars

Very happy with my table

Very happy with my table. Few scratches here and there but I saw them and I paid a fair price for my oak table! Delivered with care and promptly. Will be going back again to buy my furniture. Thank you very muchly!

November 7, 2023
Unprompted review
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Reply from The Bay Furniture Company

Thanks For Your Review Peter Unfortunately Our Ex Display Items Do Have Some Marks Hench The Low Prices , When Ever Your Looking For Another Item Please Pop In store Kindest Regards Nathan

Rated 5 out of 5 stars

I purchased a new sofa from the bay…

I purchased a new sofa from the bay furniture company. It was sold as ex display. When it arrived I couldn’t believe my luck it was in as new condition it had no faults at all. Nathan was very honest in his description and the delivery was great 2 experienced delivery men who placed it exactly where I wanted it and then put it together and showed me how it all worked. I can not fault this company and on top of everything I saved £1500 on the new price. I wouldn’t go anywhere else thank you.

November 1, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Hi Sean

Thank you for the review!

We are delighted you've had a good experience using our services :)

All the best,
The Bay Furniture Company

Rated 5 out of 5 stars

Great company very informative…

Great company very informative delivered when they said delivery lads were great very professional plus saved a small fortune

November 7, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Hi Danny

Thank you for the review!

We are delighted you've had a good experience using our services :)

All the best,
The Bay Furniture Company

Rated 5 out of 5 stars

Fantastic sofa

Fantastic sofa , great service. Going back to look at bar stools

November 6, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Hi Philly

Thank you for the review!

We are delighted you've had a good experience using our services :)

All the best,
The Bay Furniture Company

Rated 5 out of 5 stars

Brilliant furniture at a great price

Friendly staff easy to deal with did me a great price on a package deal! High recommend

August 23, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Hi Callum

Thank you for the review!

We are delighted you've had a good experience using our services :)

All the best,
The Bay Furniture Company

Rated 5 out of 5 stars

Ordered a sofa secured with a deposit…

Ordered a sofa secured with a deposit allowed me a few weeks to get the living room ready and delivered with me! Kept in touch with Nathan throughout! Wouldn’t go anywhere else now I’ve used they delivered 200miles from their shop and it wasn’t an issue the 2 delivery lads were excellent! I’m now looking for a bed and their selection is amazing! If I could give 10 stars I would! Thank you lads 😊🙌

August 24, 2023
Unprompted review
The Bay Furniture Company logo

Reply from The Bay Furniture Company

Hi Zach

Thank you for the review!

We are delighted you've had a good experience using our services :)

All the best,
The Bay Furniture Company

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