Ordered 2 bean bags last June 2024, to date we have still not received them (yes 11 months ago), obviously they have taken our money. These were for a very autistic child in our school, their cus... See more
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Ordered sleep aid through Walmart 2 different times for same product. Never received product both times. This company must send out empty boxes to UPS, because they never get past UPS Innovations. Wal... See more
We have used Big Deal to go to a new supplier - EDF to Utility Point - our current company is unable to release us and give us a repayment of our credit until the new company has our meter rea... See more
Terrible after sales service. I requested to return item, 5 emails sent no reply.
Company details
Information provided by various external sources
Join 400,000 Big Deal members saving on their electricity, gas and broadband bills the smart way. It's quick, easy and families are saving hundreds of pounds every year.
Contact info
The Handbag Factory, 3 Loughborough Street, SE11 5RB, London, United Kingdom
- 020 3950 1166
- support@thebigdeal.com
- thebigdeal.com
Hasn’t replied to negative reviews
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cheap energy
I wish these were about years ago. Have always been a British Gas customer but been a pensioner saving money has to come before loyalty. This company has saved me money already and keep telling my sons to use them.
Thank you Big Deal
its great being a member of "The big Deal"it saves me hunting around and UNDERSTANDING all the various offers.BigDEALS experts do it for me and all it takes is a phone call and you are on the current best deal around.
The Big Deal
Everything was undertaken in an easy, stress less manner. All I had to do was online and very simple. The follow up was quick and efficient, and I would not hesitate to recommend the Big Deal.
Energy Switch
I registered for The Big Deal after seeing the advert on TV. They keep sending e-mails when they have good deals. I actually stayed with my energy provider, however they still got me a better deal and now save £40 a month. A massive £480 over the year. All I did was fill in the form they e-mailed me and sent it back, they did the rest. Great service. thanks You Big Deal
What's the Big Deal?
It couldn't be easier, they do all the hard work for you and you just sign up and pay less. You're not hassled by anyone either. I was with British Gas and London electricity for years and was confused by all the rates etc. So avoided switching. The Big Deal negotiated a great deal and for the last two years I have paid less for my gas and electric and my payments have decreased again this year. Very happy. Mad not to!
recommended money saver.
I was recommended to join via email from a friend and it was so simple to
Sign up, get with the cheapest energy supplier and even better to switch when a better deal comes along. Why would you not want to save money on your energy bills. Great job The Big Deal. Thank you. Keith from Chorley.
the big deal
nice to have someone on our side seeking to obtain the best tariffs available instead of being ripped off great work guys thank's.
No hassle
No problems with changeover. Looking forward to savings of£40 per month.
Calm Changeover
I found switching so easy through Big Deal that other than give my details I had not a lot else to do but sit back and let it happen Everything went to plan and i will now see the savings i hope to make come together
the big six power company,s
i did not change till the big deal and glad i did so go for it change. stop the money grabbing big six from ruling the gas and electric power. change get a better deal today right now.
Michael outama
First seen the advertisement of The Big Deal on national news paper so I made my switch using The Big Deal I almost half my energy bill they reminded me when deal end and tell me switch to the new one save money every yeas can't go wrong
Excellent Service
Never being one for change I liked what I read about Big Deal and decided now was the time to start saving money on my gas and electricity. My bills were cut by about a third. Wish I had changed sooner. Thank you Big Deal.
Power Deal
I joined the Big Deal after encouragement from The Sun newspaper to seek a better deal for my energy supplies - and, boy, it was certainly worth it, saving me a couple of hundred pounds per year.
Utilities
We changed power providers because they where over charging us , we went on to the big deal web site and registered and waited for the best deal we saved about £263:00 on both gas and electric , after we had moved provider we get a email once a month asking for a metre reading so we know how much we have used that month . Very pleased with the saving
Excellent service!
From start to finish it all went smoothly. Good communication and when I phoned to arrange a specific time slot for delivery (10-2) to suit an elderly relative it was no problem! The delivery men were very pleasant & helpful so all in all a great experience!
best thing lv ever done joining The Big Deal
Saved me a small fourtune Thanks again Big Deal
Top Notch Deal
Having been with my previous supplier for 18 months before they folded before christmas i was at my wits end,nothing to worry about though TBD soon came up with an even better deal than i was on, can't praise them enough,will be my first pick from now on when i need to renew my energy deal.
Applied to change gas and electricity
It was so easy to change my suppliers through the big deal they kept in touch all the way through the process every step of the way always there and answered all my queries am sure I will save what forecast I received pleased I done it
Extra energy
Took this deal out last year through the big deal,was a good deal not to be missed and the big deal sorted everything out,staff was very friendly polite and helpful
Very happy with The Big Deal
I was very impressed with the regular and encouraging emails, keeping me informed. They came up with a monthly cost which was about half of what British Gas had calculated. The whole process was pretty much pain free.
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