Ordered 2 bean bags last June 2024, to date we have still not received them (yes 11 months ago), obviously they have taken our money. These were for a very autistic child in our school, their cus... See more
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Ordered sleep aid through Walmart 2 different times for same product. Never received product both times. This company must send out empty boxes to UPS, because they never get past UPS Innovations. Wal... See more
We have used Big Deal to go to a new supplier - EDF to Utility Point - our current company is unable to release us and give us a repayment of our credit until the new company has our meter rea... See more
Terrible after sales service. I requested to return item, 5 emails sent no reply.
Company details
Information provided by various external sources
Join 400,000 Big Deal members saving on their electricity, gas and broadband bills the smart way. It's quick, easy and families are saving hundreds of pounds every year.
Contact info
The Handbag Factory, 3 Loughborough Street, SE11 5RB, London, United Kingdom
- 020 3950 1166
- support@thebigdeal.com
- thebigdeal.com
1.1
Bad
146 reviews
Hasn’t replied to negative reviews
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Easy to do business with
We've all encountered companies with systems that are so complicated we have to stop and wonder, is it really worth it. Do it was a real pleasure to find one that just makes everything simple.
I can't recommend them enough, this company has put some thought into customer service. Well done.
February 14, 2017
Unprompted review
The Big Deal....highly recommended
Made switching energy providers really easy and they keep you up to date with new deals when your existing deal ends...we have really saved £100s and £100s over the last few years since we switched...final words...THE BIG DEAL switching and saving made easy
February 14, 2017
Unprompted review
Big savings
My gas and electricity bills were £130 a month and when I switched with the big deal,they went down to £63 a month. Very happy
February 14, 2017
Unprompted review
Easy to switch
The Big Deal saved me well over £200 on my energy bills. They did all of the work and sent me and email letting me know I could switch. Highly recommend signing up with them!
February 6, 2017
Unprompted review
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