This vape shop has been offering same day (order before 3pm) deliveries for ages now but still feels like Dorset's best kept secret. The delivery service from Chris, come rain or shine, is amazing and... See more
Company replied
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See what reviewers are saying
The most friendly and helpful people you’ll ever meet! I’ve been a customer for a few years now and wouldn’t shop anywhere else and as for Chris the delivery man I take my hat off to you, same day del... See more
Company replied
Broadstone branch, fabulous! Always really friendly, helpful and great advice, I enjoy my weekly visit! The added bonus is if I'm working away and can't make it back in time to get to the store, if I... See more
Company replied
Received my regular online order of Virginia Finest. Liquid seems much thinner than previous batches and as such I’m burning through it really quickly. Updated from 1 star review. Received a prompt... See more
Company replied
Company details
Information provided by various external sources
With Over A Decade Of Experience You Can Be Sure To Vape Safer With The British Vape Company. Specialists In E-Liquid & Hardware.
Contact info
5 Moor road, Broadstone, BH18 8AZ, Poole, United Kingdom
- 07463 788196
- sales@thebritishvapecompany.co.uk
- thebritishvapecompany.co.uk
4.6
Excellent
196 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great products
Great products, super knowledge, extra fast local delivery.
April 19, 2021
Unprompted review
Reply from The British Vape Company
Thank you for ordering with us Claire 😊🇬🇧💨
Impeccable service
Always incredible service no matter if I go in store or order online. High praise to everyone that works at the broadstone branch they are all lovely and welcoming everytime I go in
April 17, 2021
Unprompted review
Reply from The British Vape Company
Thanks for a great review we really love what we do ❤️ See you soon 😊🇬🇧💨
Reply from The British Vape Company
Thank you Paul for the review greatly appreciated 👍🇬🇧💨
Reply from The British Vape Company
Thanks David, we try our best, thank you for your support 👍🇬🇧💨
Always good service from them
Always good service from them, especially with the on-off lockdowns. Same-day delivery that I can't even get from amazon.
Always have stock of the juice I use. have yet to have any issues over the time I have been using them.
January 13, 2021
Reply from The British Vape Company
Thank you Timothy, for your continued support it’s greatly appreciated 👍🇬🇧💨
Fast service excellent customer service…
Fast service excellent customer service great products great place for vape stuff
January 7, 2021
Reply from The British Vape Company
Thanks Russell for the great review, glad we could help 👍 🇬🇧💨
Better than Amazon Prime👍
January 6, 2021
Reply from The British Vape Company
😂 our Driver Chris will be pleased 👍 thank you for choosing to shop local 🇬🇧💨
Reply from The British Vape Company
Thank you, we’re trying our best to adapt and keep our customers happy 😊 thank you for your support it’s greatly appreciated 👍🇬🇧💨
Arrived when expected.
January 6, 2021
Reply from The British Vape Company
Thank you for your order Robert 👍🇬🇧💨
Great service
If you're a vaper, they have a great range of juices. Very easy-to-use website for placing orders, very efficient delivery service. Many juices are slightly cheaper than some other shops in the Bournemouth area. Great value overall.
January 5, 2021
Reply from The British Vape Company
Thanks Mike for the review and choosing us 😊 we appreciate your support 👍🇬🇧💨
Great company
New to vaping and this company is amazing. Thank you for you brilliant service and same day delivery!
January 5, 2021
Reply from The British Vape Company
Thank you Beck, glad we could help and for shopping local we appreciate your business 😊 🇬🇧💨
Just love the same day delivery
Just love the same day delivery🙂
Reasonable prices lots to choose from,friendly driver
Amazing
Shame I can't give you 10 stars
Keep up the good work
January 4, 2021
Reply from The British Vape Company
Thank you Adam your support is very much appreciated 😊 🇬🇧💨
BEST VAPE SHOP EVER!
BEST VAPE SHOP EVER! Their VapeBar juice is such great value for money and is so kind on coils, I’ll never use any other brand! ❤️ Best prices on kits, tanks, mods, batteries and accessories and they are all actually genuine - some other local shops are advertising products as genuine but they really aren’t so don’t get caught out! The Same Day Delivery service is unbeatable. The driver is super friendly and always adheres to social distancing which is really important to me as I work for the NHS 🙌 I’ve met every member of the family who works in their Parkstone and Broadstone stores and they are all so amazingly knowledgable and approachable. Truly unbeatable service. LOOK NO FURTHER - THIS IS YOUR NEW FAVOURITE VAPE SHOP! 🇬🇧
December 31, 2020
Unprompted review
Reply from The British Vape Company
Thank you Marie for taking the time to review us ❤️awesome review it’s greatly appreciated , Here’s to 2021 😊
Ordering on line very easy and…
Ordering on line very easy and efficient Chris who delivers very friendly and always cheerful even when I visit the shop in Ashley Road Poole staff always very helpful indeed.
December 10, 2020
Reply from The British Vape Company
Thank you Gwen ❤️🇬🇧😊
Happy happy happy
Fabulous service as always. Order placed, delivered next day, with free delivery.
December 9, 2020
Reply from The British Vape Company
We’re so Happy that your enjoying our service thank you 😊 ❤️🇬🇧💨
Online ordering.
I ordered my usual vape juice online because the shop was closed. The online system worked well and my juice was delivered the same day.
December 8, 2020
Reply from The British Vape Company
Thank you Michaela ❤️🇬🇧💨
Excellent Service!!!
Excellent Service!!!
Really miss not going into the shop in Parkstone but covid 19 has not stopped me getting my favourite juice!
British vape only shop in person or online I can get summer days from!
Delivery is not only free but so fast. Order before 3pm and you get your order that day.
Everything you can get in the shop is online, so you can always get what you want, juice, coils, batteries, mods.
December 3, 2020
Reply from The British Vape Company
Thank you Michelle we appreciate your support ❤️🇬🇧💨
Reply from The British Vape Company
Thank you 😊 🇬🇧💨
Great service quick delivery great…
Great service quick delivery great prices will be buying from here in the future if l require anything vape related
December 1, 2020
Reply from The British Vape Company
Thank you for your review and choosing us 😊🇬🇧💨
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