This vape shop has been offering same day (order before 3pm) deliveries for ages now but still feels like Dorset's best kept secret. The delivery service from Chris, come rain or shine, is amazing and... See more
Company replied
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See what reviewers are saying
The most friendly and helpful people you’ll ever meet! I’ve been a customer for a few years now and wouldn’t shop anywhere else and as for Chris the delivery man I take my hat off to you, same day del... See more
Company replied
Broadstone branch, fabulous! Always really friendly, helpful and great advice, I enjoy my weekly visit! The added bonus is if I'm working away and can't make it back in time to get to the store, if I... See more
Company replied
Received my regular online order of Virginia Finest. Liquid seems much thinner than previous batches and as such I’m burning through it really quickly. Updated from 1 star review. Received a prompt... See more
Company replied
Company details
Information provided by various external sources
With Over A Decade Of Experience You Can Be Sure To Vape Safer With The British Vape Company. Specialists In E-Liquid & Hardware.
Contact info
5 Moor road, Broadstone, BH18 8AZ, Poole, United Kingdom
- 07463 788196
- sales@thebritishvapecompany.co.uk
- thebritishvapecompany.co.uk
4.6
Excellent
196 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The British Vape Company
Thank you for a great review Kevin 😊 if you order 3pm you can also receive your order the same day 👍🇬🇧💨
Reply from The British Vape Company
Thank you for choosing British Vape 😊🇬🇧💨
Reply from The British Vape Company
Thank your support is appreciated 😊🇬🇧💨
Great little shop
staff are great and very helpful, great choice of juices, same day delivery is brilliant
November 9, 2020
Reply from The British Vape Company
Thank you Elaina for lovely review ☺️🇬🇧💨
Always helpful with support and advice
Always helpful with support and advice. Love same day delivery for local qualifying postcodes.
November 9, 2020
Reply from The British Vape Company
Thank you Chloe For lovely review ☺️🇬🇧💨
Reply from The British Vape Company
Thank you Ella for lovely review ☺️ Your support is appreciated 🇬🇧💨
Reply from The British Vape Company
Thank you 😊🇬🇧💨
Best vape store experience
I have used the British Vape Company for 3 years now since giving up smoking cigarettes. The team in all their stores are excellent and knowledgable. I remember walking into the Parkstone branch and buying my first kit as a complete newbie to vaping and Dave took me through everything from which mod, best tank and coil, what strengths of juice and got me started on my smoke free journey.
Since then I have always used the stores and the same day delivery for all my kit.
I have on a couple of occasions whilst out of town ran out of juice or had a coil failure and visited a few other shops. On all these occasions I have regretted it or felt disappointed with either the service or the product.
November 7, 2020
Reply from The British Vape Company
Thank you Dave ❤️ Lovely review we appreciate your feedback 😊🇬🇧💨 Dave
Quality Products & Speedy Delivery!
Always a great delivery. Quality products - I live in London and it’s the best stuff I can find!
November 6, 2020
Reply from The British Vape Company
Thank you Rebecca for a great review your most welcome 😍🇬🇧💨
Reply from The British Vape Company
Thank you Sue we try our best 😊🇬🇧💨
Very quick but lacking info
Very quick but lacking info, could have told me to order a bowl piece at same time
November 4, 2020
Reply from The British Vape Company
Hi Mark, we have a photo of your order here and a bubble glass was included with your order for free. I’ve emailed you a copy of photo of order that was dispatched. Thank you.
Reply from The British Vape Company
Thank you 😊🇬🇧💨
Brilliant and helpful service
November 4, 2020
Reply from The British Vape Company
Thank you for your review 😊🇬🇧💨
Reply from The British Vape Company
Thank you for review 😊🇬🇧💨
The British Vape Company contacted with…
The British Vape Company contacted with me about my second purchase. I am So Happy to buy things from This company
November 1, 2020
Reply from The British Vape Company
Thank you for your review and choosing British Vape 😊🇬🇧💨
Reply from The British Vape Company
Thank you Martin we try our best 😊🇬🇧💨
Brilliant service
Brilliant service, brilliant people, what more could you ask for...
October 14, 2020
Reply from The British Vape Company
Thank you ❤️🇬🇧💨 your support is appreciated 😊
Brilliant service
Brilliant service. Fast same day delivery. Have used so many times. Would be great if you ran a loyalty card scheme.
October 14, 2020
Reply from The British Vape Company
Hi Donna, yes we run a loyalty card scheme on our vape bar juices 👍 peel the sticker off the bottle and place on the card 8 stickers = free 60ml redeemable instore. Just request a card in the order notes 😊🇬🇧💨
Excellent service
Excellent service
Order online & always delivered the next day regardless what time.you order
October 13, 2020
Reply from The British Vape Company
Thank you Mandy for your review, if you order before 3pm you can enjoy same day delivery in selected BH postcodes. 😊🇬🇧💨
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