The Flooring Group Reviews 119

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very professional team. Very organized, did a clean and neat finish. Removed all old carpets and left our flat with all furniture and accessories placed in correct places. Workers were very accommodat... See more

Rated 5 out of 5 stars

We chose hardwood flooring and carpet in the Hampstead store. The staff were very friendly and helpful. We were given a choice of dates for fitting, and were later offered earlier fitting which was gr... See more

Rated 5 out of 5 stars

Sale of the Amtico product was conducted in a professional manner . Good communications . Installing of the product was done with skill by a good natured Danny and his mate over 3 days . We had the Gr... See more

Rated 5 out of 5 stars

When I visited the shop I was met with a warm welcome. The staff were extremely knowledgeable and helpful and recommended a carpet to meet my needs. They visited my flat and measured up and quickly... See more

Company details

  1. Flooring Contractor

Written by the company

The Flooring Group was founded in 1973 as a family business and grew through the years to become a leading flooring retailer with several showrooms throughout London and a Commercial Division servicing London and the South of England. Our aim is to provide a high-quality product with a top-level service – a guarantee that our customers always receive a superior installation on time and within their budget. With more than 40 years of practice, we are well-known for our distinctive features of diligence, accuracy and high-class service. The constant quality control we perform ensures that our clients get the utmost quality and make us a preferred flooring contractor by many. In all these years we’ve created thousands of satisfied customers and managed to build an excellent reputation as a reliable provider of flooring services in London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

119 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Exceptionally pleased with the whole experience - Stephen went out of his way to accommodate my requests, the team putting in the carpets were polite and efficient, and the end result is perfect, high quality and at a good price.

I have already recommended to a number of friends, thanks once again.

August 20, 2021
Unprompted review
Rated 5 out of 5 stars

Above & Beyond Expectations

After 5 years in our office, the carpet tiles were absolutely horrid - and I only had a short time to get it all sorted out. The team (headed by John) were quick, friendly, professional, and managed to get everything taken out and then re-done with minimal fuss and mess. Cost was more than reasonable compared to the other quotes I was getting.

I would absolutely recommend this company!

June 1, 2021
Unprompted review
Rated 1 out of 5 stars

Shocking workmen-ship

Shocking workmen-ship, just want to get in get out and get paid . Been back half a dozen times to sort flooring out and still not right. Would not recommend to anyone, stay clear .

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. My wooden floors look great and the fitters were most efficient and cleaned up after their work. Good to deal with. I would recommend.

May 2, 2021
Unprompted review
Rated 4 out of 5 stars

Overall very happy, with a few hiccups along the way

Overall we are very happy with the carpets and flooring, although at times it seemed a determined push was needed on our part to keep things moving forward at some kind of reasonable timetable. A few of the finishes on the flooring needed tweaking but they were very good about getting the workmen back in to do that. Certainly now everything is in and finished, we are very pleased.

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Flooring Company

Danny and his colleague were excellent. They fitted a wooden floor in my living room in 3 hours and it looks amazing, so pleased, thank you! Also the team of carpet fitters were equally good, worked quickly and produced a great result. All done in a day-perfect!

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent results!

Really pleased with the customer service. The team are efficient and professional. Would highly recommend.

March 18, 2020
Unprompted review
Rated 5 out of 5 stars

We purchased a new property and had the…

We purchased a new property and had the floors done with the Fulham & Chelsea Flooring Company for flooring solutions. Their product quality and job satisfaction is beyond excellent.

Thank you for an awesome job.

November 24, 2019
Unprompted review
Rated 5 out of 5 stars

One of the reputed and known flooring…

One of the reputed and known flooring companies is The Hampstead Flooring Company, which is popular for serving both commercial and residential clients.

We give you 100 points out of 100. Thanks team for your professional services and for your attention to detail.

November 24, 2019
Unprompted review
Rated 5 out of 5 stars

We have called and discussed with The…

We have called and discussed with The Knightsbridge Flooring Company about my commercial installation services. Its budget-friendly price policy has helped us decide the company to get associated with. It ensures a high level of comfort to its customers with the professional Knightsbridge Flooring services. Thanks a lot all.

November 12, 2019
Unprompted review
Rated 5 out of 5 stars

We we super happy

We we super happy, as me and my partner received good service! We were given a good advice when we needed help and our floor was done in no time! The delivery and installation was as we had agreed and we were really happy! Thank you The Flooring Group! :)

November 10, 2019
Unprompted review
Rated 5 out of 5 stars

You won't be dissapointed!!

If you need Flooring for your property than look no further than The Flooring Group. With the experience and expertise you will not regret it!! They specialise in all forms of flooring including Cork which was recently fitted in a VW Camper van and looks amazing!!!

November 6, 2019
Unprompted review

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