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Via Money Supermarket they had Defaqto 5 star and were competitive for companies with this rating. I spoke to them and got through to a human!! Very helpful, and after a quick discussion went ahead on... See more
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The Green Insurer provided all elements of car insurance policy, including 90 days EU full coverage per year. There is extra attention of monitor of car trips via app with rewards The documents are a... See more
Company replied
I took out car insurance with them last year as they were the cheapest quote but I also liked the fact you can track your driving and it tells you when your using too much fuel by cornering to ha... See more
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Company details
About The Green Insurer
Written by the company
Why choose The Green Insurer?
The Green Insurer's vision is to minimise the damage done to the environment from driving, to encourage motorists to drive in a green, fuel efficient way and to drive fewer miles.
We measure and offset your carbon emissions and reward you for your green driving (driving in a fuel efficient way) and for driving fewer miles.
Another benefit of green driving is that it is closely linked to safe driving, meaning that green drivers are safer on the roads.
Drive greener, offset carbon, earn rewards.
Insurance products we offer:
Car insurance quote Van insurance quote Learner driver insurance quoteYour insurance, makes a world of difference
By choosing The Green Insurer, you’re helping fund impactful carbon offset projects across the globe.
Learn more about how much carbon has been offset by our policyholders, and learn more about the projects we invest in.
Contact info
PO Box 386, Broadstairs, CT10 9DX, United Kingdom
- 01727 222 777
- help@thegreeninsurer.com
- thegreeninsurer.com
4.5
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Green Insurer
Hi Alan,
Thank you for your great review! We’re so pleased you found the process simple to follow and our team helpful.
If you ever need anything else, just let us know - we’re here to help! 😊
Competitively priced and easy to…
Competitively priced and easy to understand. Promptly arranged.
June 18, 2025
Reply from The Green Insurer
Thank you for taking the time to leave your nice comments Teresa. Please do get in touch if you ever need anything from us and our lovely call team will be happy to help.
Best regards
Paul
Information harvesting
They took my first d/d then 2 weeks later, asked for copies of all drivers license , front back , v5 copy every page , proof of address ( utility bill) ncd proof , my license check from online . Never been asked for this in 35 years . Don’t know why other than harvesting personal information . This should have been asked for before the quote , now I’m being charged almost half the initial premium to cancel . Now taken a d/d “AFTER THEY CANCELLED” the insurance .also now an additional charge of 35 pounds from the finance company( covea) 90 pounds of charges NOW! , and they cancelled . Not me . Now today , I have received another late fee charge of 25 pounds from close brothers finance on direct debit because I cancelled the direct debit to protect my account from them taking a direct debit whilst my complaint was looked at . Green insurers instructed
Close brother brothers finance too late and this is why I incurred an additional 25 pounds late fee on top of the failed direct debit attempt
June 24, 2025
Unprompted review
Reply from The Green Insurer
Hi Stephen. Thank you for leaving your comments here. I can reassure you that we were not trying to harvest any information from you and the information requested was solely for the purpose of validating this policy. There are some rare occasions when our insurers ask us to get more information from customers. This is usually when the information provided does not stack up or doesn't match other data that they hold. It is in your own interest to ensure that we have an accurate policy record, as without this there can be problems in the event of a claim.
I hope all this makes sense? It is really important to provide correct information on an insurance quote, as by pricing each policy on the basis of correct information, we are able to keep prices as low as possible for everyone.
Best regards
Paul
Easy to follow
Easy to follow but the only issue was the price was more on the website compared to the comparison site even though I bought this insurance via the comparison site
June 11, 2025
Reply from The Green Insurer
Hi Jayna and thank you for taking the time to leave your review. When you get a quote on a comparison site, the price is guaranteed for 30 days, so long as you do not make any changes to your quote. The reason for this is that if changes are made, then the quote will be re-run against the prices for the date when the changes were made. As insurance prices change all the time, it is best to take the time to get everything as you want it to start with rather than altering quotes afterwards. I hope this explanation helps. We're really pleased you found everything easy to follow and thank you again for leaving your comments and for choosing The Green Insurer.
If there is ever anything we can do for you, please do get in touch.
All the best
Paul
As a first time buyer of The Green…
As a first time buyer of The Green Insurer, l received helpful and professional instructions when joining. Any query was quickly and expertly handled by friendly and understanding staff.
June 17, 2025
Reply from The Green Insurer
Thank you for your lovely comments Albert. Please do get in touch if you need anything from us.
All the best
Paul
The quote amount I later got very good…
The quote amount I later got very good quotes from other companies for £320
June 17, 2025
Reply from The Green Insurer
Hi Liliane. Thank you for leaving your comments. We're very pleased you chose The Green Insurer. We do offer great value as our product includes carbon offsets for all your driving and Green Rewards to encourage you to drive in a green, fuel efficient way.
Please do get in touch if there is ever anything we can do to help.
All the best
Paul
All information provided clearly
All information provided clearly, quick and easy to set up
June 11, 2025
Reply from The Green Insurer
Thank you for your kind comments Rob. Please do get in touch if ever you need anything from us.
All the best
Paul
Reply from The Green Insurer
Hi Stephen,
Thank you for your fantastic review! We’re delighted that you found our service and application process easy and that you’re a happy customer.
If there’s ever anything else you need, we’re always here to help! 😊
Great website and quickly quoted and…
Great website and quickly quoted and secured my business as a customer for next 12 months and beyond who may stay for many years if prices remain good for loyalty!
June 16, 2025
Unprompted review
Reply from The Green Insurer
Hi Graham,
Thank you for your fantastic review! We’re delighted you found our website easy to use.
Don’t forget you can trade in your Green Rewards for money off your renewal.
If there’s ever anything else you need, just give us a call or drop us a message—we’re always here to help!
Great insurer and great staff
I found the site easy to use and this insurer is extremely competitive for price and service. They were very helpful and made the whole process very easy.
June 11, 2025
Reply from The Green Insurer
Thank you for your lovely review! We’re thrilled you found our site easy to use.
If there’s ever anything else we can assist with, we’re just a call or message away—always happy to help! 😊
Happy Bunny
Transaction was easy not complicated at all .Price good easy to follow instructions .Would thoroughly recommend .
June 2, 2025
Reply from The Green Insurer
Thank you for your fantastic review!
Your recommendation means a lot to us. If you ever need anything, we’re always here to help!
Reply from The Green Insurer
Thank you for your review! We’re pleased you found it easy to contact us by phone and that our service met your expectations. If there’s ever anything else you need, just give us a call!
Found it very easy to do also friendly…
Found it very easy to do also friendly people good service very good price
June 2, 2025
Reply from The Green Insurer
Hi Susan,
Thank you for your kind words! We’re so glad you found everything easy to do, and that our team’s friendly service and competitive pricing stood out.
If you need anything in future, we’re always here to assist!
Easy sign up and Great customer service
Easy to sign up. Great cover and great customer service 😊
May 9, 2025
Reply from The Green Insurer
Hi Helen,
Thank you for your wonderful review! We’re so pleased you found signing up straightforward and that you’re happy with both your cover and our customer service.
If there’s anything else we can help with, just let us know. 😊
It was fast and easy to do
May 28, 2025
Reply from The Green Insurer
Hi Linda,
Thank you for your great feedback!
We’re delighted the process was fast and easy for you.
If you ever have any questions or need support, we’re just a call or message away!
Very happy with this company
This company came up on an Internet search when I was looking for learner driver insurance for my son. The website forms were quick and easy to complete. The price was reasonable for a month’s insurance. I made a mistake with my son’s email address and I had to ring them the next day. The gentleman was really polite and helpful and sorted it out straight away. My son downloaded the app and all his documents were on there. Easy to use and understand. Happy customer.
June 4, 2025
Reply from The Green Insurer
Hi Jackie,
Thank you for such a detailed and thoughtful review! We’re so pleased to hear the process was quick and easy, and that our team was able to help you correct your son’s email address without any fuss. It’s great to know they're finding the app useful too.
Thanks again for choosing The Green Insurer—we’re delighted to have you as a happy customer!
Straight forward process from web page…
Straight forward process from web page to purchase. Full information available to download and all at a competitive price.
June 3, 2025
Reply from The Green Insurer
Hi Robert,
Thank you for your great review! We’re glad to hear the process from quote to purchase was straightforward, with everything you needed clearly available.
If you ever need any support, we’re just a call or message away.
Pass
It was reasonably easy to follow until near the end when I became a little confused.
June 2, 2025
Reply from The Green Insurer
Hi Johanna,
Thank you for your review! We’re pleased to hear the process was mostly easy to follow, though we’re sorry there was some confusion towards the end.
If there’s anything we can do to help clarify things or improve your experience further, please don’t hesitate to get in touch—we’re always happy to help.
Reply from The Green Insurer
Hi Frannie,
Thank you for your lovely review! We’re so pleased to hear setting up your policy online was easy and that you were happy with the premium.
If you ever need anything, we’re always here to help!
The Green Insurer Car Insurance
The Green Insurer provided all elements of car insurance policy, including 90 days EU full coverage per year. There is extra attention of monitor of car trips via app with rewards The documents are available on my portal with which makes access very easy. The insurance is very competitive for the benefits offered. A high rated insurance company.
June 1, 2025
Reply from The Green Insurer
Hi John,
Thank you for your fantastic and detailed review! It’s great to hear the documents were easily accessible.
We really appreciate your feedback and are so glad you’re enjoying the full experience with The Green Insurer!
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