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Via Money Supermarket they had Defaqto 5 star and were competitive for companies with this rating. I spoke to them and got through to a human!! Very helpful, and after a quick discussion went ahead on... See more
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The Green Insurer provided all elements of car insurance policy, including 90 days EU full coverage per year. There is extra attention of monitor of car trips via app with rewards The documents are a... See more
Company replied
I took out car insurance with them last year as they were the cheapest quote but I also liked the fact you can track your driving and it tells you when your using too much fuel by cornering to ha... See more
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Company details
About The Green Insurer
Written by the company
Why choose The Green Insurer?
The Green Insurer's vision is to minimise the damage done to the environment from driving, to encourage motorists to drive in a green, fuel efficient way and to drive fewer miles.
We measure and offset your carbon emissions and reward you for your green driving (driving in a fuel efficient way) and for driving fewer miles.
Another benefit of green driving is that it is closely linked to safe driving, meaning that green drivers are safer on the roads.
Drive greener, offset carbon, earn rewards.
Insurance products we offer:
Car insurance quote Van insurance quote Learner driver insurance quoteYour insurance, makes a world of difference
By choosing The Green Insurer, you’re helping fund impactful carbon offset projects across the globe.
Learn more about how much carbon has been offset by our policyholders, and learn more about the projects we invest in.
Contact info
PO Box 386, Broadstairs, CT10 9DX, United Kingdom
- 01727 222 777
- help@thegreeninsurer.com
- thegreeninsurer.com
4.5
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent easy to get a quote and a…
Excellent easy to get a quote and a very competitive price
May 31, 2025
Reply from The Green Insurer
Hi Desmond. Thank you so much for taking the time to leave your feedback. Our lovely team are available for you if you ever need anything from us.
Easy to follow instructions to complete…
Easy to follow instructions to complete the transaction
May 10, 2025
Reply from The Green Insurer
Hi Gary,
Thanks for your kind words! We're glad to hear the instructions were clear and easy to follow.
If there's anything else we can help with, just let us know.
Reply from The Green Insurer
Hi Faiza,
Thank you for your great review! We're so pleased you found the price competitive and the application process easy.
If you ever need any support, we're always here to help!
Great insurance at a good price.
May 23, 2025
Reply from The Green Insurer
Hi Robert,
Thank you for your great review! We're delighted to hear you're happy with the cover and the price.
If you ever need anything, we’re always here to help!
Reply from The Green Insurer
Hi Caroline,
Thank you for your kind review! We’re so pleased to hear you received good service.
If you ever need anything, we’re always here to help!
Reply from The Green Insurer
Hi Dan,
Thank you for your great review! We’re really pleased to hear that everything was handled honestly and directly.
If you ever need anything else, we’re always happy to help.
Reply from The Green Insurer
Hi William,
Thanks for your kind words! We're so pleased to hear that you found our team easy to deal with.
If you ever need support, we’re here for you.
Reply from The Green Insurer
Hi Laura,
Thank you for your fantastic review—and for the recommendation!
If there’s anything else we can help with, just let us know. Thanks again for choosing The Green Insurer!
Very help-full and professional any…
Very help-full and professional any tine there is an issue with your policy .
May 14, 2025
Reply from The Green Insurer
Hi Paul,
Thank you for your great review! We're really pleased to hear you've found our team helpful and professional whenever an issue arises.
If you ever need anything else, we’re always here to help.
Excellent service
First contact was with Steve who was working the online help desk. I explained the I had changed my reg plate on my new car.
Steve was very helpful and said that he would change my registration number and then I could proceed with finalising my insurance, however this didn’t work so I rang the number provided but the office had closed!
I didn’t leave a message but I was contacted first thing Monday morning and I explained to the lady what had happened. I left it with her and within 10 mins she rang back saying all was sorted!
That is what I call excellent service 👍👍
May 17, 2025
Reply from The Green Insurer
Hi David,
Thank you for your fantastic review! We're so pleased to hear that Steve and the team were able to support you through the registration update.
It’s great to know our team made a strong impression.
If you ever need anything else, we’re always here to help. Thanks again for your kind words! 👍
Reply from The Green Insurer
Thank you for your great review! We’re so pleased you found the process easy online and that our team was helpful over the phone.
If you ever need anything else, we’re always here to help!
Reply from The Green Insurer
Hi Mustapha,
Thank you for your fantastic review! We’re delighted to hear that you found our customer service helpful and our payments affordable.
If you need anything in future, don’t hesitate to get in touch.
Reply from The Green Insurer
Thank you for your feedback. We’re sorry to hear you were unhappy with your experience.
To ensure all policies are accurate and fairly priced, we carry out checks against various industry databases. This helps to minimise the need for us to ask you for any documents. However, when we aren’t able to match the data you provide, we will need extra information about your No Claims Discount for example.
If you’re able to obtain the correct documentation and would like to explore your options, our customer service team would be happy to help.
Reply from The Green Insurer
Hi Clare,
Thank you for your kind review! We’re really pleased to hear that you’ve had a very good experience with us.
If you ever have any questions, we’re always here to help.
All Effecient and simple
All was simple and efficient and fully automated .No humans were involved , [and still arent I guess]. This automation cuts cost and therefore helped with the production of a keenly priced quote .
May 12, 2025
Reply from The Green Insurer
Hi Julian,
Thank you for your feedback! We're pleased to hear that the process was smooth and contributed to a competitive quote.
If you ever need to speak with someone directly, our UK based customer service team is just a call away.
Thanks again for choosing The Green Insurer!
Reply from The Green Insurer
Hi Susan,
Thank you for your fantastic review! We’re so glad you found the process quick and simple.
If you ever need anything, we’re always happy to help!
My request for insurance for my car was…
My request for insurance for my car was dealt with smartly, but sadly the follow up - providing the information relating to the policy was not forthcoming. Steps are being taken to rectify this.
April 30, 2025
Reply from The Green Insurer
Hi Anthony,
Thank you for your feedback. We’re glad to hear your insurance was set up smoothly, but we're sorry to learn there was some confusion around the follow-up documentation.
We’ve sent the updated documents and reached out by phone and email to make sure everything’s now in order.
We hope everything’s all sorted now, but if there’s anything else you need, just let us know - we’re always happy to help.
Clear information on site
Information on site is clear and accessible and written in everyday English. Price was 50% lower than my renewal quote. Plus it’s a green insurance site which is a bonus for us.
May 9, 2025
Reply from The Green Insurer
Hi Valerie,
Thank you for your wonderful review! We're thrilled you found the site clear, the language easy to understand, and the price significantly better than your renewal quote.
The fact that our green credentials were a bonus for you really means a lot!
Thanks again for choosing The Green Insurer.
Easy to sign up
May 8, 2025
Reply from The Green Insurer
Thank you for the kind review! We’re glad to hear the sign-up process was easy.
If you ever need anything, we’re just a call or message away.
to put it simply the green insurer is…the peoples insurer
to put it simply the green insurer is not the cheapest but it is compatible with the rest.
May 9, 2025
Reply from The Green Insurer
Hi Douglas,
Thanks for your great review! We appreciate your honest comparison and are pleased to hear you found us competitive with strong value.
If you ever have any questions or need assistance, we’re always here to help.
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