Company went bust and all customers transferred to corn market, yet corn market have no access to customers policy’s and paid extras. So if you didn’t manage to download your docs before app closed yo... See more
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Via Money Supermarket they had Defaqto 5 star and were competitive for companies with this rating. I spoke to them and got through to a human!! Very helpful, and after a quick discussion went ahead on... See more
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The Green Insurer provided all elements of car insurance policy, including 90 days EU full coverage per year. There is extra attention of monitor of car trips via app with rewards The documents are a... See more
Company replied
I took out car insurance with them last year as they were the cheapest quote but I also liked the fact you can track your driving and it tells you when your using too much fuel by cornering to ha... See more
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Company details
About The Green Insurer
Written by the company
Why choose The Green Insurer?
The Green Insurer's vision is to minimise the damage done to the environment from driving, to encourage motorists to drive in a green, fuel efficient way and to drive fewer miles.
We measure and offset your carbon emissions and reward you for your green driving (driving in a fuel efficient way) and for driving fewer miles.
Another benefit of green driving is that it is closely linked to safe driving, meaning that green drivers are safer on the roads.
Drive greener, offset carbon, earn rewards.
Insurance products we offer:
Car insurance quote Van insurance quote Learner driver insurance quoteYour insurance, makes a world of difference
By choosing The Green Insurer, you’re helping fund impactful carbon offset projects across the globe.
Learn more about how much carbon has been offset by our policyholders, and learn more about the projects we invest in.
Contact info
PO Box 386, Broadstairs, CT10 9DX, United Kingdom
- 01727 222 777
- help@thegreeninsurer.com
- thegreeninsurer.com
4.5
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top marks all round.
The whole process was very quick and easy to follow with every step explained in full. Top marks all round very satisfied.
May 13, 2025
Reply from The Green Insurer
Hi Alan,
Thank you for your glowing review! We're so pleased to hear the whole process was quick, easy, and well explained. Top marks from you means a lot to us!
If you ever need support, we’re always here to help.
The process of renewing my annual…
The process of renewing my annual policy was quite straightforward and took very little time to complete.
May 7, 2025
Reply from The Green Insurer
Hi David,
Thank you for your great review! We’re delighted to hear your renewal was straightforward and took very little time.
If you ever need help in the future, don’t hesitate to get in touch.
It was so easy and was one of the best…
It was so easy and was one of the best suited we received
May 9, 2025
Reply from The Green Insurer
Hi June,
Thank you for your lovely review! We’re so pleased to hear the process was easy and that our policy was one of the best suited to your needs.
If you ever need any help, we’re always here to support you!
Reply from The Green Insurer
Hi Harinder,
Thank you for your great review! We’re delighted you found the process nice and easy.
If you ever have any questions or need assistance, feel free to get in touch!
Quick and efficient. Affordable.
Easy to navigate quick and within reason in these exorbitant times.
May 2, 2025
Reply from The Green Insurer
Thank you for your great review! We’re really pleased you found the process quick and easy to navigate.
If you ever need anything, we’re always happy to help.
Reply from The Green Insurer
Hi John,
Thanks for your fantastic review! We’re so pleased to hear that you found us easy to deal with and competitively priced.
If you need anything else, don’t hesitate to reach out!
New customer
New customer the price is very competitive & the customer service exemplary
May 12, 2025
Unprompted review
Reply from The Green Insurer
Hi Lesley,
Thank you for your lovely review and for joining us! We’re delighted you found the price competitive and the customer service exemplary.
If there’s anything else we can help with, we’re just a call or message away.
All good very helpful
May 6, 2025
Reply from The Green Insurer
Hi Michelle,
Thank you for your review! We’re so pleased to hear you found our team helpful and everything went smoothly.
We’re always here if you need us.
Thanks …well done
April 30, 2025
Reply from The Green Insurer
Thanks so much for the kind words! We really appreciate your feedback.
We’re always here if you need any support in future.
Reply from The Green Insurer
Thank you for your great review! We’re glad to hear the process was quick and easy.
If you ever have any questions or need help, we’re always here.
Reply from The Green Insurer
Thank you for your great review! We’re really pleased you found the online process easy and that we could meet your needs quickly and simply.
If you ever need any support, we’re always here to help!
Reply from The Green Insurer
Thank you for your review! We’re glad to hear you found our pricing competitive.
If there’s anything we can do to make your experience even better, we’d love to hear your feedback.
Reply from The Green Insurer
Thank you for your kind words! We’re delighted you found the insurance set-up simple and hassle-free.
If you need anything else, we’re just a call or message away.
Recommend by a friend
Recommend by a friend , whose ( non fault ) claims experience played a big part in my choice
Hassle free and competitive
Love the App
April 25, 2025
Reply from The Green Insurer
Hi Gary,
Thank you for your fantastic review, and for choosing us based on your friend’s recommendation!
We’re so pleased to hear that things have been hassle-free and we’re thrilled you’re enjoying the app too.
If you ever have any questions or need support, we’re here to help.
Reply from The Green Insurer
Hi Keith,
Thank you for your lovely review!
If there’s ever anything more we can do to make your experience even better, don’t hesitate to let us know.
We’re always happy to help.
Made and error when details transferred…
Made and error when details transferred over from compare the market. Monthly payments went up dramatically and when I tried to cancel literally 5 mins after I set it up they wanted to hit me with £40 fee for my troubles.
April 28, 2025
Reply from The Green Insurer
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you taking the time to share it.
While we understand cancellations can be frustrating, the fee only covers part of the administrative costs involved in setting up a policy, particularly those that come through price comparison websites.
We’re transparent about these charges during the quote process and on our website, so customers can make an informed decision before purchasing.
We hope this helps clarify things, but if you have any further questions, our team is always happy to help.
Reply from The Green Insurer
Hi Graham,
Thank you for your great review! We’re so pleased to hear that everything was clearly laid out on the website and helpful during your decision-making process.
If you need anything, just give us a shout—we’re always here.
Unfortunately I would not recommend
Unfortunately I would not recommend, they offer a price then added £1k and threatened to cancel policy. Stick with the bigger companies
May 1, 2025
Unprompted review
Reply from The Green Insurer
Hi Blake and thank you for taking the time to leave a review here. I'll try to explain what I think happened in your case. When you take out car insurance, we rely on the accuracy of the information you input on the price comparison website. If we find out that the information is not correct, we need to put it right and this will probably lead to a change in your premium. One common area where this happens is entering your previous claims, which you are asked to declare on the price comparison website. These are put on the Claims and Underwriting Exchange database (CUE) by your previous insurer. If there is an error with this, then you can contact the insurer who provided the data and ask them to correct it. It is important to either do this or to declare information correctly, as nearly all insurance providers use this database.
Please do get in touch if there is anything else we can do to help you.
Best regards
Paul
Reply from The Green Insurer
Hi Bright,
Thank you for your great review! We’re so pleased to hear that getting your policy was a smooth and straightforward experience.
If you ever need anything, we’re just a call or message away!
Reply from The Green Insurer
Hi,
Thank you for your kind words! We’re really pleased you found our service professional and speedy.
If you ever need any help, we’re always here.
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