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Lending Room Reviews 1,070

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TrustScore 5 out of 5

4.9

Finance Broker
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Review summary

Created with AI, based on recent reviews

Looking at 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, often describing the process as seamless, easy, and stress-free. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that communication was always clear, prompt, and kept them updated throughout the entire process. Many people also felt that the company went above and beyond, helping them when other financial institutions would not, and achieving remarkable results even in difficult cases. The efficiency and dedication of the team are frequently mentioned, with customers expressing gratitude for the support and guidance provided at every step.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the team for being... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as fantastic,... See more

Customer service

Customers consistently express satisfaction with the customer service, highlighting the helpfulness,... See more

Response time

People report positive experiences with response times, highlighting the team's professionalism and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the process as fast, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lauren - no mater the reason, nowadays seeking financial help is not easy. You made my experience an enjoyable one. You genuinely cared, you always keep me updated the whole way through, the proce... See more

Rated 5 out of 5 stars

First time applying and Lauren and the team made the process easy and detailed as possible to get the outcome I wanted. Lauren’s prompt communication got me the approval within took 1-2 business days... See more

Rated 5 out of 5 stars

Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly. I truly appreciate Michelle’s wo... See more

Rated 5 out of 5 stars

Priyanka was so efficient. She guided me with the whole process and made it easy. I really appreciated her honesty and patience towards me. To sum up, I highly recommend Lending Room for all who wil... See more

Company details

  1. Finance Broker

Written by the company

Lending Room is a New Zealand based loan broker that helps Kiwis find finance that actually suits their situation. Instead of applying to lender after lender, you apply once with us and we do the comparing for you. We work with a wide range of trusted NZ lenders across personal loans, vehicle finance, debt consolidation and more. Our job is to understand your situation, match you with the most suitable options available, and guide you through the process from start to finish. We work for you, not the lenders. We know money can feel stressful, especially when you are trying to juggle repayments, buy a car, or get on top of a few debts. That is why we keep things simple, clear, and human. No confusing jargon, no pushy sales talk, and no judgement. Our team is based right here in New Zealand and made up of real people who genuinely want to help. We take the time to explain your options, answer your questions, and keep you updated every step of the way. Thousands of Kiwis have trusted Lending Room to help them move forward financially, and we are proud of the feedback we receive from customers who felt supported, listened to, and looked after. If you want a straightforward lending experience with people on your side, Lending Room is here to help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Better than expected

Better than expected, with the goal of consolidating and finding a lower interest rate the Lending Room was able to do that for me.
Took a few days to hear back after submitting my application, However, once initial contact was made, communication was very swift. Michelle was great to deal with. Helpful and and very efficient, she made the process quick and simple.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

5/5 Stars

5/5 Stars - Fantastic Service!

Huge thanks to Michelle at Lending Room for helping me organize the finance for my boat purchase. It was a great, hassle-free experience from start to finish. Michelle made everything incredibly straightforward and easy. Highly recommended!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Lending Room

Great experience with Lending Room. The whole process was quick, easy, and hassle-free. The team was professional, responsive, and kept me informed throughout. Everything was handled smoothly, and the funds were approved faster than expected. Highly recommend!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Michelle Dent was amazing

Michelle Dent was amazing, customer focused, great support, easy to communicate with.
She made the process feel like I was dealing with a friend not a company 10/10 I would and will recommend the lending room

May 26, 2026
Unprompted review

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