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Lending Room Reviews 

1,080
•
TrustScore 5 out of 5

5.0

Finance Broker
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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and caring, making the entire process seamless and enjoyable. The service provided is frequently described as excellent, with many people appreciating the efficiency, ease, and stress-free nature of their overall experience. Reviewers consistently highlight prompt communication and quick response times, noting that they were kept updated throughout the process. Many people also found the company to be highly supportive and trustworthy, often achieving positive outcomes even in challenging situations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting it as excellent, exceptional, and truly the... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting the helpfulness and efficiency of the... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the process as fast,... See more

Response time

Consumers consistently report positive experiences with response times, highlighting quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lauren - no mater the reason, nowadays seeking financial help is not easy. You made my experience an enjoyable one. You genuinely cared, you always keep me updated the whole way through, the proce... See more

Rated 5 out of 5 stars

First time applying and Lauren and the team made the process easy and detailed as possible to get the outcome I wanted. Lauren’s prompt communication got me the approval within took 1-2 business days... See more

Rated 5 out of 5 stars

Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly. I truly appreciate Michelle’s wo... See more

Rated 5 out of 5 stars

Better than expected, with the goal of consolidating and finding a lower interest rate the Lending Room was able to do that for me. Took a few days to hear back after submitting my application, Howe... See more

Company details

  1. Finance Broker

Written by the company

Lending Room is a New Zealand based loan broker that helps Kiwis find finance that actually suits their situation. Instead of applying to lender after lender, you apply once with us and we do the comparing for you. We work with a wide range of trusted NZ lenders across personal loans, vehicle finance, debt consolidation and more. Our job is to understand your situation, match you with the most suitable options available, and guide you through the process from start to finish. We work for you, not the lenders. We know money can feel stressful, especially when you are trying to juggle repayments, buy a car, or get on top of a few debts. That is why we keep things simple, clear, and human. No confusing jargon, no pushy sales talk, and no judgement. Our team is based right here in New Zealand and made up of real people who genuinely want to help. We take the time to explain your options, answer your questions, and keep you updated every step of the way. Thousands of Kiwis have trusted Lending Room to help them move forward financially, and we are proud of the feedback we receive from customers who felt supported, listened to, and looked after. If you want a straightforward lending experience with people on your side, Lending Room is here to help.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,080)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Michelle Dent was amazing

Michelle Dent was amazing, customer focused, great support, easy to communicate with.
She made the process feel like I was dealing with a friend not a company 10/10 I would and will recommend the lending room

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had two successful loans with The…

I’ve had two successful loans with The Lending Room and both experiences were really good. The whole process was super easy, straightforward, and stress-free from start to finish. Everything was explained clearly and communication was great throughout. Definitely appreciated how smooth and fast the process was. Would happily recommend to anyone looking for a simple and reliable lending experience!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Difficult times made Bearable

It was one of the most difficult times for our family but Lending Room made it bearable throughout the process. We did not need to stress doing the application and communicating with the representative was the best. We were assured and satisfied! Would highly recommend!!!!

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

The best

Lauren - you are a true asset and gem! Thank you for your understanding, professionalism and genuine care.

November 14, 2025
Unprompted review

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