The items arrived well packaged, feel like very good quality. They look very good now they are hanging. Only issue was delivery via Royal mail, advised 10:30 - 14:30, tracking system not working, ch... See more
Company replied
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See what reviewers are saying
Reasonably priced and well-made curtains, ideal for our needs. Felt like a valued customer, informed every step of the way about availability and delivery and we were very lucky that the Yodel person... See more
Company replied
Fabulous company to buy from. I had to call customer services as needed alterations to both set of curtains and wasn’t sure how to do this. The lady was extremely helpful. I ordered two pairs of curta... See more
Company replied
Having been badly let down by another company with a paid for curtain order that failed to arrive (ongoing problem) we turned to the Mill Shop as the choice of patterns was very good and prices very c... See more
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Company details
- Window Treatment Store
- Curtain and Upholstery Cleaning Service
- Curtain Store
- Furniture Store
- Home Improvement Store
- Linens Store
Written by the company
At The Mill shop, we’re passionate about all things interior decor, fabrics, finding the latest trends and new designs. But there’s one priority that will always remain the most important to us - and that’s understanding your desire to update your home, in an affordable and stylish way. Bring your room together with our curtains, nets, voiles & more today. Shop Now! Choose from a wide range of curtains, cushions & more to create your ideal space. Wide range of colours. Made in the UK. Great customer service. We’re lucky to say that we have a variety of customers here at The Mill Shop, with continued support from those many generations that would have frequently visited our original little Mill Shop. We hope that you enjoy shopping with us, as much as we have loved creating The Mill Shop over the years. With family at heart, we cater for your home, as well as your kid’s (don’t miss the blackout ranges), your dad (he’ll like the thermal). Your nan (she loves our net range), aunt (made to measure voile) and second cousin twice removed (who doesn’t want a faux throw?). What we’re trying to say is, we are dedicated to offering an extensive variety here at The Mill Shop. We always have been, and we always will!
Contact info
Stoney Street, NG17 4GH, Sutton-in-Ashfield, United Kingdom
- 01623 445480
- sales@themillshop.co.uk
- themillshop.co.uk
4.8
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I received the incorrect product and…
I received the incorrect product and found the return process to be unnecessarily complicated. I wouldn't choose to shop here in the future.
January 18, 2026
Unprompted review
data issues
contacted them on two separate occasions in February 2025 requesting right to erasure of my old online account but no response
February 26, 2025
Unprompted review
Very friendly and helpful staff and…
Very friendly and helpful staff and lovely net curtains
May 9, 2025
Just what I wanted.
May 5, 2025
I don't have much experience buying…
I don't have much experience buying curtains and nets. But, the site was easy to understand. I got exactly what I needed for my home. And, the quality is excellent.
May 2, 2025
The Mill Shop offers quick delivery and…
The Mill Shop offers quick delivery and smooth refunds if items don't suit your taste. The quality of curtains is good, and the website makes ordering simple. While the service is reliable, some aspects like curtain designs could be better. Overall, a decent experience with room for improvement.
February 19, 2025
Unprompted review
Reply from The Mill Shop
Thank you so much for your comments. We really appreciate your review, and we will take your comments on board.
Exactly what I needed
Easy website to navigate, found exactly what I was looking for, got it 50% off on the Mother's day sale. Delivery was quick and on time.
March 29, 2025
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
I bought a pair of curtains
I bought a pair of curtains. Couldn't find another pair the same colour for months.
Of course the Mill shop had them in. Excellent communication. Really fast delivery. Exact match to the ones I've got.
March 17, 2025
Unprompted review
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
The Mill Shop are great
The Mill Shop are great, I'm sure.
I didn't receive the goods because Fedex are idiots who can't find my obvious house.
The Mill Shop tried to help, but my goods were returned to them 3 times!
February 26, 2025
Reply from The Mill Shop
Thank you for your 4 star review. We are really pleased you are happy with your purchase.
Perfect service
Perfect service fast delivery I will always use the mill shop and is a pleasure to deal with many thanks
February 24, 2025
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
This is the first time I've purchased…
This is the first time I've purchased with this company, but I must say I was delighted with my curtains and the prompt delivery. I have no problem recommending this company and hope to deal with them myself in the future.
December 1, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
GREAT SERVICE
February 25, 2025
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Nets arrived on time and all neatly…
Nets arrived on time and all neatly packaged & labelled
February 25, 2025
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Lauren net curtain
I ordered the Lauren net curtains and am very pleased with the quality for the price and the service is excellent.
February 25, 2025
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Did not have the curtains I wanted
Did not have the curtains I wanted, was notified promptly and refunded.
February 25, 2025
Reply from The Mill Shop
Thank you for your 4 star review. We are really pleased you are happy with your purchase.
It was ok
It was ok. I did not expect to not receive what I wanted. So I was disappointed.
February 24, 2025
Reply from The Mill Shop
Thank you so much for your comments. We really appreciate your review, and we will take your comments on board.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Bought a single Taylor Green for my…
Bought a single Taylor Green for my archway into the kitchen from the lounge
By far the best curtain I've bought
Took me a while to put up but in the end well worth it
February 16, 2025
Unprompted review
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Lost a star because follow up help was very poor
Got 2 sets of nets, both nice and easy delivery. Shame the business is closing.
Lost a star because I rang later and asked for advice re cleaning lace nets and the lady who answered the phone said she didn't know because she didn't have them at home. IMO its not very good that staff are selling a product that they cant advise buyers how to care for them.
January 27, 2025
Reply from The Mill Shop
Thank you for your 4 star review. We are really pleased you are happy with your purchase.
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