We sincerely like to thank Jack and Naz for their outstanding support in guiding us through our mortgage and helping us secure the property we truly wanted. Your patience, and dedication made the... See more
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The Mortgage Mentors are a mortgage brokerage in the UK who help clients with enquiries from first time buyers to portfolio landlords, from residential to buy to let and from self employed applicants in the UK to foreign investors and everything in between. Founded based on a reputation of being able to help clients where other brokers often can't, The Mortgage Mentors strive to offer an exceptional service and fulfil the companies vision of making as many people as possible aware that they are able to achieve a mortgage and ensure The Mortgage Mentor are the firm best equipped to help them with their needs.
Contact info
4e Armstrong Road, SS74BW, Benfleet, United Kingdom
- 07939218420
- hello@themortgagementors.co.uk
- themortgagementors.co.uk
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Absolutely fantastic service!
Absolutely fantastic…Jack and Naz have been brilliant. Jack was recommended to us by a family member and we’re glad he was! We had a bit of a hiccup as the house is complicated but Jack resolved this easily. Naz has also been nudging the sale along too which is hugely appreciated.
They’re both really responsive to our questions and it’s been minimal stress.
We highly recommend the mortgage mentors!
You won’t regret it!
This is one of the only reviews I’ve ever written because I feel it is well deserved! I called Chris last month as our mortgage was due for renewal, it was safe to say we were panicking because of the current situation and also our own personal circumstances being not so straightforward (we previously had to pay a much higher interest rate due to personal circumstances) We had already been declined by a major high street lender through another mortgage broker, when I called Chris I had very little faith we would get a good deal with any high street lender. I can’t explain how helpful, knowledgeable and professional Chris was, it was almost too good to be true. He knew absolutely everything that was needed to get us the best deal possible. To my amazement he got us a mortgage with the lender we got refused from previously, we also didn’t need to pay a higher interest rate which I expected due to our circumstances. It was so straightforward and stress free, he really did make us feel completely at ease from start to finish. I urge anyone who thinks they can’t get a mortgage or who thinks they will have to pay a higher interest rate to contact the Mortgage Mentors, they helped us immensely.
Great team, great service
Jack and Naz provided a great service, they were very helpful from the start. They quickly provided us with the best options for our re-mortgage and swiftly got the process started once we had chosen the best option for us. They made sure we were all completed before Christmas which meant we could relax for the festive period. We will definitely be using them again the future. Thank you.
Amazing customer service and support!
Chris and Nasreen were amazing throughout the entire mortgage application and house-buying process. From our first call with Chris, he was attentive, courteous and sensitive to our needs, prioritising great advice and customer service. Chris was transparent throughout the process and helped put us both at ease with his advice and his quick responses helped us secure a good mortgage offer very quickly. Once Chris had done his part Nasreen took over and helped get everything sorted out, communicating with our solicitor and lender. Chris and Nasreen were the highlight of the house-buying process and were always on hand to answer our questions no matter how silly they sounded or how obvious the answer was. We can’t recommend Chris and Nasreen enough and we will definitely use their services again in the future! We are beyond grateful. Thanks for all the hard work and support! Jake and Shuruthi
Call Chris, talk , will be sorted !
I have had a great experience and satisfaction through out the mortgage process, Chris made each and every point clear , he spent many hours with me to find a better solution for me , reachable is also a key I would say - when I had a question Chris never failed to answer and clarify, Thanks you Chris and Naz for your great support and excellent customer service .
Fab Team
Chris, Naz and the team were fab. There follow up and making sure that they have addressed all our concerns. The transactions were smooth with update along.
I cant recommend them enough. We even received a Xmas hamper after moving into the new house from them.
Kudos and great job 👏
Q & L
Focused on Advice than sales. Thank you is not enough.
Chris is remarkable in providing relevant & detailed advice while Naz helped me with the end-to-end process. They took time to listen & understand our current situation, needs, and aspirations to give personalised recommendations. I had long and detailed calls with Chris (a few times) to assess the options for my remortgage and advice on future opportunities. He made me feel comfortable and understood our situation before providing any suggestions/advice. In short, it was a discussion rather than sales. I recommend The Mortgage Mentors.
I read other's feedback and I agree with their views based on my experience.
Great experience with The Mortgage Mentors
We had a great experience with The Mortgage Mentors. Chris has been attentive from the beginning, he provided all the necessary support we needed through the process and he always makes sure you understand every step in the process. Needless to say the follow-up and punctuality. I cannot thank him enough. I recommend to reach out Chris if you are applying for a mortgage.
After Chris finished his part, we were handed over to Nasreen, who made sure of smooth completion.
Jack really has offered exemplary…
Jack really has offered exemplary service. My personal circumstances changed very quickly and Jack had 48 hours before my mortgage renewal started to make a new application. Jack listened to my situation and offered all options on the table to discuss what was best for me. We came to a quick decision and the changes were made and agreed with all parties.
Within 2 weeks our remortgage was secured.
Within 2 weeks, we had secured our remortgage thanks to Jack and Naz. I have been a little apprehensive given the current financial climate- and was dreading our remortgage, probably like most, but I honestly can’t fault these guys. They have been so attentive, and really supportive throughout the whole process. Worth every single penny, would definitely recommend and actually wouldn’t go anywhere else. They gave sound and honest advice, and most importantly they were willing to help us get the best deal. Thank you so much for your hard work and support! Jodie and Sam.
once again Jack and Nasreen have done a…
once again Jack and Nasreen have done a great job in terms of looking for the best deal for me ! extremely professional the communication is 5* as well as the support given ! great service both many thanks :)
Outstanding service
Chris and Nasreen have been an absolute pleasure throughout. Felt confident in Chris' knowlesge throughout, and was speedy with responses and the product we've secured was frankly amazing given what has been happening with interest rates. Chris has always been available and willing to out up with our silly questions and Naz has been fantastic at chasing up throughout the process. Couldn't recommend mortgage mentors highly enough!
Brilliant!
Not an exaggeration to say that Jack and Naz have "gone the extra mile," and then some, to help us with our self-build and subsequent remortgage over the last couple of years. In turbulent markets with specialist products and ever-inflating build costs on our part, they have been a constant voice of calm and positivity and have always come through with the goods despite many a twist and turn on the way, and goodness knows how many email exchanges! Always reassuring and clear in explanations, and true professionals. Recommended!
Remortgage made effortless
Jack and Naz made our remortgage as easy as possible. Even in this time when mortgage rates are at a high they found a deal that work for us.
Any questions we had they were there to answer and it didn't matter how silly the question seemed they were always happy to help. 1st class service from start to finish highly recommended.
I cannot speak highly enough regarding…
I cannot speak highly enough regarding the services of Mortgage Mentors. After calling numerous banks and being rejected, Jack created a bespoke mortgage deal based on my unique situation. He has been there every step of the way and has been transparent about costs and provided advice that has gone above and beyond. I hate writing reviews, but this experience deserved one. Well done Jack and team, we're grateful!
Couldn’t recommend these guys any more
Couldn’t recommend these guys any more. They made the whole house buying experience seamless, kept in touch and swapped the mortgage as better offers arrived. Efficient, informative and really lovely to deal with
Jack and Naz are very helpful
Jack and Naz are very helpful, knowledgeable and always work in favour of clients. They both are very prompt in responding queries and not hesitant to take matters up with lenders to support clients.
They take good care of clients even after closing a deal.
A truly excellent service
A truly excellent service; I would highly recommend. Nothing was too much trouble for Jack and his team. A very clear and easy process, and the best deal found in a difficult financial climate. Many thanks
We're Satisfied and Grateful Customers
Jack and Naz were instrumental in securing our mortgage and did everything they could to not only get us a great deal but to explain every term and condition along the way. We had our fair few trials and tribulations due to the instability of the market as well as the unpredictable whims of Vendors but Jack and Naz were always there to do all that they could to ensure we got what we needed and in the end we're delighted to be first time home owners.
Aside from the stellar services they offer they have also been genuinely nice and honest people, easy to chat with and it never felt like any kind of sinister sales tactic.
Took away a lot of stress
Chris and Naz were both super helpful in getting everything sorted and took away so much stress of getting our first place, chasing up on any queries and getting back quick and happy to clarify on anything.
Managed to make everything clear and bring up items I never knew/completely forgot about.
Would highly recommended
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