Excellent range to choose from, coupled with tremendous response time. We live in the Channel Islands and thoroughly recommend this company for their efficient1and friendly service
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I would definitely recommend Rugs Warehouse. The rug we received today is as beautiful as it looked online and good quality. And the customer service was excellent. I spoke to a lovely person in the... See more
Fine Afghan rug. Delivery never arrived, and subsequently DHL admitted to have “lost” it. Customer services jumped on it quickly and after a quick search, replaced the original rug with a larger one (... See more
Ordered our rug on-line, delivered three days later, at precisely the time arranged. Rug was very well protected and just what we wanted, particularly as another Company has had our money since begin... See more
Company details
Information provided by various external sources
The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavor to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.
Contact info
Unit PC.G13 The Light Box, 111 Power Rd,, W4 5PY, London, United Kingdom
- 02037355044
- sales@therugswarehouse.co.uk
- therugswarehouse.co.uk
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Fab rug!
Delighted with our purchase
A while to wait for rug to be made in Morocco but worth the wait
Rug really well packed and just as in photos thank you
Good quality rug
Good quality rug. Well packaged and delivered quickly with no problems. Very pleased
Rug is just right
Rug is just right. Customer service was brilliant from start to final delivery. Thank you.
Good rugs at a sensible price delivered…
Good rugs at a sensible price delivered n time! What more could you ask for?
Great selection of rugs but equally…
Great selection of rugs but equally important their communication, service and delivery were exceptional. Would certainly highly recommend and for sure will be a return customer.
Lovely rug delivered on time-what more…
Lovely rug delivered on time-what more can you ask for?Extremely impressed.
I just love this rug company
I just love this rug company. So far I’ve successfully ordered and taken delivery of two rugs. So pleased with both. Great quality. Lots of choice and the website is easy to navigate. Delivery is quick and efficient. Highly recommend.
Nothing but praise for this company
Nothing but praise for this company. Really quick efficient delivery and a truly beautiful rug
Excellent service
Delivery swift, after sales service excellent (check to see if you are happy and have received the delivery).
Rug just as described.
The manager was very knowledgable and patient…
The manager was u knowledge and patient with us (important when the customer wants to look at dozens of samples!)
Great company to deal with
Great company to deal with very professional and a super quality product.
The Rugs Warehouse website was easy to navigate
The Rugs Warehouse website was very easy to navigate. We were easily able to find what we were looking for. The order went through quickly and delivery took just a couple of days. Very pleased with our purchase.
Large Wool Rug.
Bought a large rug from the Rug Warehouse. Beautiful rug and very good quality. Colours and description exactly as portrayed online. Very pleased with customer service from start to finish. Fast Delivery.
100% recommend - fantastic!
Very impressed with the service and quality of the rug. Placed my order on a Tuesday evening, rug delivered Thursday morning - perfectly packed. Customer service personally followed up to check all received ok. Love that it’s a local, independent business too.
We love our rug and it actually looks…
We love our rug and it actually looks like it does on line. Very quick delivery and great product
bought a rug from these people
bought a rug from these people, a Chandi da Vinci Cream, Grey Rug to be precise ! It is excellent. The colour is right, the texture feels luxurious. It really is just what we needed in our sitting room. a good company to deal with too, you get the feeling they care.
Excellent service from these guys they…
Excellent service from these guys they even changed my rug mid way as I changed my mind, I will definitely be using again 5*
Aduma Nuit rug
I ordered the Aduma Nuit rug and was pleasantly surprised to receive a phone call saying my rug was out for delivery and that I would now get tracking info . The night before delivery I did get info and on the morning itself Alan the courier texted with a delivery window . The rug is absolutely beautiful thick and luxurious looking . Very pleased with whole experience
Great service and product
I ordered a handmade rug from the Rugs Warehouse. All aspects of the transaction were clear and efficient, staff were helpful and the rug is absolutely beautiful. The colour is gorgeous and its very hard to get a totally plain, solid single coloured circular rug. Delivery all by arrangement on a suitable date and well worth waiting for.
Really pleased with the rugs
Really pleased with the rugs. Delivered safely and at the expected time. Would order again.
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