I ordered myself slippers which arrived on time. Unfortunately they were too big so I returned them using the pre paid label. The money was paid back into my account within a few days. Very good site... See more
Company replied
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Review summary
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Excellent service. Shoe Shack were very efficient and reliable when I had to return the shoes I had ordered, which were too big. After an exchange of messages, and confirmation they had received th... See more
Company replied
I have purchased my Denim trainers from The Shoe Shack three times now. They are hard wearing but feel soft and comfortable. The Shoe Shack offer quality footwear at very good prices with a second to... See more
Company replied
Brilliant product, my dad suffers with oedema and has very swollen feet, has struggled to get shoes/slippers to fit but as the backs come off these were perfect
Company replied
Company details
Written by the company
Quality footwear at low prices. Shop from a variety of adults and kids shoes. We offer free 30 day free returns and exchanges on all orders.
Contact info
The Shoe Shack, 7 Denington Court, Denington Road, NN8 2QR, Wellingborough, United Kingdom
- theshoeshack.co.uk
4.8
Excellent
326 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Company delivered on time
Company delivered on time. Really comfortable trainers, good fit.
April 14, 2024
Reply from The Shoe Shack
Good morning Marilyn. We're glad that you're happy with your purchase from us. Thank you for the positive review. Kind regards. Kashif
Arrived on time and love the shoes I…
Arrived on time and love the shoes I bought , price was good too
April 14, 2024
Reply from The Shoe Shack
Hi Linda. I'm glad you like your purchase from us. Thank you for the positive review. Much appreciated. Kind regards. Kashif
Reply from The Shoe Shack
Good morning Linda. Thanks for the 5-star review. We appreciate it very much. Kind regards. Kashif
Nice shoes!
Easy order page, very reasonable post and packing and free returns, very good.
April 2, 2024
Reply from The Shoe Shack
Hi Hilary. We're glad you are happy with our service. Thank you for the positive review. Kind regards. Kashif
Quality for the price
Quick delivery. I haven't worn them yet but they feel soft and definitely quality for the price.
April 6, 2024
Reply from The Shoe Shack
Good morning Helena. I'm glad you like the product you have purchased from us. Thank you for the 5-star review. All the best. Kashif
Reply from The Shoe Shack
Good morning Julia. Thanks for the 5-star review. All the best. Kind regards. Kashif
Quality product, quality service😃…
Quick online order followed by fast delivery. No fuss - all happy!
April 1, 2024
Reply from The Shoe Shack
Hi Mike. Thanks for the positive review. Very much appreciated. Kind regards. Kashif
Quick delivery and lovely quality…
Quick delivery and lovely quality shoes, alas just not right fit for me.
Returns were really easy with a ready printed label. Equally speedy refund. Great company to deal with, no complaints at all. Thank you.
March 31, 2024
Reply from The Shoe Shack
Hi Suzanne. Thank you for the 5-star review. We appreciate it. All the best. Kind regards. Kashif
Good company to use
Good company x had to return item too large x absolutely no problem at all x money in account within Days x would be happy to use again soon xx
March 22, 2024
Reply from The Shoe Shack
Hi Catherine. We're glad you had a pleasant experience using our service. Thanks you for the positive review. Kind regards. Kashif
Quick & easy to use and did not need to…
Quick & easy to use and did not need to use PayPal. And a quick delivery
March 19, 2024
Reply from The Shoe Shack
Good afternoon. We appreciate the positive review. Thanks for the 5-stars. Kind regards. Kashif
Reply from The Shoe Shack
Good morning. Thank you for the 5-stars, we appreciate the positive review. Kind regards. Kashif
No problems at all.
March 10, 2024
Reply from The Shoe Shack
Good morning. Thank you for the 5-stars, much appreciated. Kind regards. Kashif
Reply from The Shoe Shack
Good evening. I'm glad you were happy with the service you received. Thank you for the positive review. Kind regards. Kashif
Excellent service
Excellent service, shoes came on time and ordering process was simple.
March 10, 2024
Reply from The Shoe Shack
Hi Gustavo. Thanks for the positive review, much appreciated. Thanks. Kashif
Good and responsive service with next…
Good and responsive service with next day delivery.
March 7, 2024
Reply from The Shoe Shack
Good morning Reg. We appreciate the positive review, thank you very much. Kind regards. Kashif
Good product at a great price delivered…
Good product at a great price delivered on time
March 2, 2024
Reply from The Shoe Shack
Hi Karen. Thanks for your order and the positive review, we appreciate it. Kind regards. Kashif
3 pairs of different sized shoes…
3 pairs of different sized shoes ordered. Perfect. Speedy delivery, Communication 100%.
March 3, 2024
Reply from The Shoe Shack
Good morning Robert. We appreciate your positive review of our service. Thank you very much. Kashif
very easy to order
very easy to order . Quick delivery and order tracking, excellent
February 28, 2024
Reply from The Shoe Shack
Hi Kevin. Thanks for the great review. Very much appreciated. All the best. Kashif
Great bowling shoes at a good price.
Great bowling shoes at a good price.
Good service when collected from warehouse.
February 10, 2024
Reply from The Shoe Shack
Good afternoon Kathy. We're glad you are happy with your bowls shoes. Thank you for the positive review. Kind regards. Kashif
Excellent seller
Great shoes, good price, super quick delivery and the added bonus of a free returns label.
February 15, 2024
Reply from The Shoe Shack
Hi Marlene. Thank you for the great review. Hope you have a lovely weekend. Kindest regards. Kashif
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