theskinyourein.co.uk Reviews 

119
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Found this site online as one of Dermalogica official authorised sellers. Ordered £115 worth of products on 13th October, delivery estimated 17-21st October. When looking at tracking t... See more

Rated 1 out of 5 stars

I ordered Dermalogica products online on 16th Sept and have never received my order despite being advised they would be sent 25th Sept. I chased with emails and social media messages and tried calling... See more

Rated 5 out of 5 stars

Thank you again for delivering great skin care products! On day 2 of face peels and already see/feel a difference! I have used the superfoliant and vitamin masque before, so already know these are bri... See more

Company replied

Rated 1 out of 5 stars

Placed an order on 6 September for £79 then received email stating it would be delivered between 12/16 September received nothing. Since 19 September have emailed several times left numerous messages... See more

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Skin Care Clinic

Written by the company

Retailing discounted dermalogica, skincare, lifestyle & wellbeing products. Led by a passionate qualified dermalogica skincare expert! 🤍


Contact info

2.8

Average

TrustScore 3 out of 5

119 reviews

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No history of asking for reviews

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2.8

All reviews

(119)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great item- speedy delivery and very…

Great item- speedy delivery and very reasonably priced including P & P! Will definitely use this company again!

October 1, 2022
theskinyourein.co.uk logo

Reply from theskinyourein.co.uk

Really appreciate the 5 stars and your review Cas. We look forward to adding an extra little something again next time to your order!

Best Wishes
theskinyourein.co.uk

Rated 5 out of 5 stars

Bespoke skin treatments

Lizzie had looked after my skin for years. Every treatment is bespoke, always adapted and changed according to exactly what my skin needs. I always leave feeling fantastic with glowing skin. I can’t recommend Lizzie highly enough.

September 28, 2022
Unprompted review
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Reply from theskinyourein.co.uk

Thank you for your 5 stars Rebecca 🤍

Rated 5 out of 5 stars

Great service

Great service, quick delivery. I had wrong item on my order & emailed them , they sorted it for me no bother....would definitely recommend 👌

September 15, 2022
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Reply from theskinyourein.co.uk

Thanks Michelle, we appreciate your 5 stars 🤍

Rated 1 out of 5 stars

Never received my £90 order

Never received my £90 order. They took 5 days to deliver from the so-called "UK". They sent it via Evri, who left it on my doorstep without ringing my ring door bell and I was away, even though I have my delivery preferences set to deliver to a neighbour. It was subsequently stolen. None of the companies will assume responsibility, so I am £90 out of pocket with no goods to show. Disgraceful. Will never use again.

September 17, 2022
Unprompted review
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Reply from theskinyourein.co.uk

Rema, as per our conversation, we are very sorry that your delivery was taken from your doorstep whilst you were on holiday but you have to appreciate that our side of the contract was met.
Your delivery expectation was confirmed with you as Friday 16th - Tuesday 20th September and it was delivered on the Saturday 17th within the above expectation.
Evri left it in a safe place as to your account confirming it could be.

We had no confirmation from yourself to suggest to hold the goods and deliver at a later time as to suit you as you were on holiday therefore the delivery was upheld and delivered to the address at the time you specified.

We can’t be held responsible for orders that arrive perfectly on time and to the correct address when you were knowingly out of the country for it’s suggested arrival time and therefore weren’t there to receive them.
You argue it took 5 days but our website clearly states that orders take 3-5 working days.

We are truly sorry that you haven’t received your order but as we have proof of delivery and at the expected arrival time we feel without proof to suggest otherwise then we have fulfilled our order to you.

We will gladly review the situation if you could prove to us any evidence of this not being the case.

theskinyourein.co.uk

Rated 5 out of 5 stars

Excellent way to buy Dermalogica products

Very compatible price, very quick response in informing me of delivery/collection options, able to collect goods next day

August 18, 2022
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Reply from theskinyourein.co.uk

Thank you Yvonne, for your 5 stars!
Were so glad to hear were getting it right.
Hope to have you back soon.
Lizzie @theskinyourein.co.uk

Rated 5 out of 5 stars

Products arrived with 2 free gifts…

Products arrived with 2 free gifts which was a lovely surprise!
Great products as always

September 24, 2022
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Reply from theskinyourein.co.uk

We’re so glad you like them Angela
We love to gift a surprise! 🤍

Rated 5 out of 5 stars

Great service and price

The products arrived within a few days and were well packed. As described when ordered and a great price. Would use again to purchase goods

September 5, 2022
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Reply from theskinyourein.co.uk

Thank you PaulT
We appreciate you choosing us.

Rated 5 out of 5 stars

Lizzie is a skin wizard

Lizzie is a skin wizard! I’ve had so many compliments on my skin since Lizzie has been looking after me. Beautiful range of products, delivered really quickly. Highly recommended. Thank you Lizzie 🤍

September 1, 2022
Unprompted review
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Reply from theskinyourein.co.uk

Amazing Jo, thank you for your review 🤍

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