I'm always skeptical about trying new companies that seem to have 'too good to be true' pricing, especially when they have higher than usual reviews. Nothing to worry about here. Paid for next day del... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tra... See more
A good price and very speedy delivery. It all got better after I found a slight manufacturing fault with the bag I bought - it was losing a bit of down after a couple of nights use. I emailed them... See more
One of the best customer experiences I’ve had in a long time; Stewart was beyond helpful and reassuring when there was an issue with DPD. I honestly couldn’t recommend him, and the team at The Sleepin... See more
Company details
Written by the company
The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.
Contact info
Unit 158 Avenue B, LS23 7BJ, Wetherby, United Kingdom
- 0113 5218 575
- thesleepingbagstore.com
What a wonderful company
What a wonderful company, I ordered a toddlers tiger sleeping bag, it was better than expected , delivery was excellent ,I would highly recommend.
August 12, 2025
Great sleeping bag.
Great sleeping bag. Exactly as described on the website. Arrived quickly and at the time promised. Can't wait to try it out!
August 11, 2025
Quick refund of my money
The sleeping bad was faulty but the company rapidly apologized and returned my payment. I’m undecided what to doat the moment because the season is now come to the end.
August 5, 2025
No quibble replacement. Best outdoors company I've dealt with.
No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tracked. He kept apologising for the Royal Mail problem !!
What a great company and great person. I'd give 6 stars if possible. Ewan McCabe.
August 18, 2025
Unprompted review
One of the best customer experiences…
One of the best customer experiences I’ve had in a long time; Stewart was beyond helpful and reassuring when there was an issue with DPD. I honestly couldn’t recommend him, and the team at The Sleeping Bag store, more. Will definitely be buying from them again. Thank you!!!
July 29, 2025
Unprompted review
A great experience
A great experience - very quick and friendly customer service, and sorted a quicker delivery for me when I realised I needed them sooner than planned - would recommend
August 4, 2025
Item has not arrived!
Edited: Item did not arrived but the company has very quickly helped sort out a replacement.
July 25, 2025
Reply from The Sleeping Bag Store
Hi Carrie,
We're really sorry we've let you down with the delay on this order. It looks like there was a problem at your local DPD depot. However I can see that one of our team has been in touch with you and dispatched a replacement that has been delivered.
Kind Regards,
Chris
Great price and fast delivery
Bought two sleeping bags at a great price and they arrived very quickly. Really warm and just what we were looking for.
July 1, 2025
A rare company that really puts their customers first
Amazing experience. Had an issue with our order and emailed the sleeping bag store to make them aware. Immediately Stewart rang me, with an apology and sent replacements very quickly and was very understanding. Replacements came quickly. Sadly one of the larger sleeping bags was not for us so returned this, and again an email was received straight away to check if everything was OK. Once I confirmed that the replacement sleeping bag was absolutely fine but just personally unsuitable for us (too big) Stewart again emailed back confirming this was no problem and a refund would be issued accordingly.
I seriously have never experienced such high end customer service. They really do care about you, offering a quick and pleasing solutions.
I have kept one sleeping bag. I will definitely not hesitate to use this company again, and will also recommend the.
Prices also very competitive. I'd give more than 5 starts if I could!
Also delivery very quick!
July 4, 2025
Unprompted review
Nice comfy sleeping bag
Nice comfy sleeping bag. Also kids would love it because of the theme.
July 7, 2025
Great company
Great service, good accurate information on the website! Would definitely recommend
July 2, 2025
Correction of delivery method. Great service.
Something went wrong and I landed up ordering normal delivery and wanted express delivery. I sent a message and it was updated immediately and my order arrived within a day. And the sleepingbag is affordable and good quality.
June 30, 2025
Good product promptly delivered
June 24, 2025
Really lovely sleeping bag at a great price
Really lovely sleeping bag at a great price. Delivered quickly.
Would definitely recommend this company and would use again.
June 6, 2025
Really pleased, good price, quick delivery.
I just wanted to leave a quick review as my experience has been great. I'd not heard of this site/shop before so I was a little worried but found just what I was looking for at a great price and it arrived really quickly, so perfect. Thanks very much.
June 13, 2025
Unprompted review
Fantastic service
Fantastic service from The Sleeping Bag Store. Easy to use the website to order and prompt dispatch. Had an issue with the delivery company but they have been fantastic at sorting this out. Can’t rate highly enough. Thank you
June 6, 2025
Unprompted review
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