OSB for UFH with aluminium layer-Great product at reasonable price, haven’t installed it yet but it looks promising. Over all great service (I was assisted when placed order for wrong product, refunde... See more
Company replied
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See what reviewers are saying
I purchased 22mm foiled backed load bearing boards to do my underfloor heating exactly as described Happy to buy again Competitive price as they do a price promise Still yet to finish off this... See more
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Product was fine and arrived promptly, however £35 for postage for a single actuator in a small box is exorbitant. How this is justified I don’t know although I’m sure you’ll attemt it. Would look els... See more
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Ben was really helpful and knowledgeable about my options about fixing a system that wasn’t working correctly!! Thank you!
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Company details
- Heating Equipment Supplier
- Building Materials Supplier
- Boiler and Heating Service
- Home Improvement Store
- Plumbing Supply Store
Written by the company
Welcome to The UFH Group, your ultimate source for premium underfloor heating systems. As a leading provider, we specialise in both electric and water underfloor heating, offering everything from the individual components to complete solution kits that include all necessary products and accessories for effortless installation. Our range also extends to bespoke insulation boards, tailored to support any pipe size for enhanced efficiency and ease of installation. We pride ourselves on stocking market-leading brands such as Heatmiser, Mapei, Reliance Water Controls, Tio, Uponor, Whisper Controls, and innovative solutions from Tekwarm and Tekcem, ensuring quality, durability, and energy efficiency. At The UFH Group, we're dedicated to elevating your heating experience with our exceptional support, aftercare, and deep industry knowledge. Whether you're looking for a full system, individual components, or smart thermostats, our expert team is here to provide personalised guidance and support. Our commitment to excellence is reflected in every interaction and backed by the positive feedback from our satisfied customers. Discover the difference with The UFH Group and transform your space with our efficient, reliable underfloor heating solutions. For more information, visit our website at www.theufhgroup.co.uk, call us at 03300565830, or email our team at sales@theufhgroup.co.uk. The UFH Group is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including InsulationUK, Builders Merchant Direct, Screeds Direct, and Renders Direct.
Contact info
Unit 2 Power Park, Commercial Road, S63 9BL, Rotherham, United Kingdom
- 03300 565 830
- sales@theufhgroup.co.uk
- theufhgroup.co.uk
4.7
Excellent
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Placed my order and shortly after was…
Placed my order and shortly after was sent a email acknowledging my order and the day of arrival. Two days prior to my delivery date i get a phone call out of the blue off the delivery driver telling me he would be with me shortly. Breakdown of communication in the office? Luckily i was in a position that i could take the delivery.
I have only just got round to laying the pipework today that was also supplied by this company. It turned out that they had sent out the wrong sized one -16mm instead of 12mm. I rang the office first thing in the morning and spoke to a helpful guy called Scott who was very understanding and without any fuss arranged for the correct pipe work to be sent out and the wrong one picked up which arrived today which i am grateful for.
July 23, 2023
Reply from The UFH Group
Thanks for your review, Scott.
We appreciate your feedback and the time taken to do this review.
we apologise for any inconvenience caused, the acknowledgment email states a BY Date. so this order can be delivered up to the date shown, when investigating your order, i can see an system error on the final email getting sent which informs you your order is on its way. so we are sorry for any inconvenience caused by this.
We hope to see you back again soon!
Reply from The UFH Group
Thanks for your 5-star review.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Excellent company
Placing my order was very simple, delivery time was excellent.
The staff i talked with were brilliant, even phoning me to tell me when my delivery slot was.
I would thoroughly recommend this company for all your under floor materials.
July 13, 2023
Reply from The UFH Group
Thanks for your 5-star review.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Brilliant pricing and technical help…
Brilliant pricing and technical help over the phone . Will definitely buy from them again .
June 15, 2023
Reply from The UFH Group
Thanks for your 5-star review, Paul.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
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