Excellent service from The Underfloor Heating Company in Macclesfield! I recently bought a kit from them and was really impressed with the whole experience. Dan and Shelly were both incredibly kno... See more
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Excellent service and we are very happy with the materials we ordered, which arrived promptly. Thank you to Shelley in Accounts for helping me very speedily! Would definitely recommend this company.
Absolutely awful company. One order on 24 hours delivery. Completely messed up delivery by only delivering half the items. A week later I still dont have what I have ordered and paid for. Awful.
Company replied
Brilliant service and real expertise, also the pricing was much better than the 2 other companies I spoke with. I would recommend them and will Be back in the future. Thank u
Company details
Written by the company
Low cost wet underfloor heating kits, products and bespoke systems from The Underfloor Heating Company in Cheshire. Next day delivery across the UK.
Contact info
Oakfield House, Tytherington Business Park, Springwood Way,, SK10 2XA, Tytherington, , United Kingdom
- 01625 466 258
- info@theunderfloorheatingcompany.co.uk
- theunderfloorheatingcompany.co.uk
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Replied to 100% of negative reviews
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Amazing service from start to finish…
Amazing service from start to finish and fantastic after-sales support. The team were happy to answer our many questions when we were installing the system. Highly recommended, a shame more companies aren’t this helpful.
Great service
Great service. Phoned me shortly after I placed my order to check the configuration of the Mat would be suitable. They even pointed out that I'd gone a bit mad on the insulation so I saved on the total order. Will definitely use again.
Great experience and a very good price.
Best company ever
Best company ever. 100% recommend. Great custommer service and super quick delivery( next day).
Thank you
Robert
Not a good experience
The underfloor kit came with deliveries over a 5 day period from 4 different courriers. There was no communication advising of the deliveries it was just lucky was available to take delivery. I contacted the underfloor heating company on a few occasions via there website but never got a reply. There was no trade discount available either. Not a good experience. Will not use again
Great customer service
Great customer service. My thermostat went wrong after 11 months of use. I sent an email and they sent a replacement free of charge next day. Can't ask for better than that!
What a great company
I needed to upgrade my Warmup thermostat. The underfloor heating company had it at a good price. There was a problem with Parcel Force. I emailed them and got a prompt reply from Hayley. She sorted out the problem. I recommend this company
Great advice and service
Great advice and service, super quick delivery and keen pricing too. Highly recommended.
Great store great choice
Really great, personalised service, good price
Really great, personalised service from a big supplier. Good prices as well, looked at some of the others and they just cannot compare. 10/10 would shop again
Bought equipment for water underfloor…
Bought equipment for water underfloor heating, including thermostats. Good helpful service and fast delivery. After installation I was unable to pair with the app. I rang today Fri 3rd January 2020 to seek help. Tony at underfloor heating, took the time step by step to get all 3 thermostats paired up and interactive. Very impressed, helpful asset to your company.
5 stars
Excellent service, price and delivery
Excellent service, price and delivery. It was great to actually speak to someone who could help me decide and advise on what exactly I required to get the job done. I wish more companies were like this. I even saved over £250 - Would highly recommend. Thanks Dan for your advice etc.
Postage is expensive
Postage is expensive. Over £7 for a small package.
Good service
Excellent speedy service.
Excellent seller and quick delivery
Excellent seller and quick delivery. I recommend. 5stars
Ordered after 5pm and was delivered…
Ordered after 5pm and was delivered next day. Can't get any better than that!
Wonderful company to deal with
Wonderful company to deal with! I don't say that often. Daniel was excellent at answering my questions and supporting me to get the right underfloor heating kit for my needs. We fitted it ourselves and can't wait to use it. Just great. Fully recommend.
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