I placed an order with thewoodoo on June 3. The site said it shipped on June 11. Today is July 30 and the product still has not been received. I have contacted the company many times. I have recei... See more
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Thewoodoo.com I ordered from these guys and was impressed with their website & ability to personalise items then see a preview. Ordered easily. THEN looked at these reviews and thought I’d als... See more
They are simply incompetent ! Paid for DHL Express Shipping - they sent with normal china shipping - more than 15 days! Also ordered two items - received one ! Stay away from them ! Total... See more
Don’t understand all the nasty reviews. Yes the wait time was a while as it had to come from abroad but the engraving was spot on and the wood was obviously cheap quality pine but definitely not chipb... See more
Company details
Written by the company
Sell Wood product which can be customized
Contact info
7501 Kalamazoo Dr, Citrus Heights, CA 95610, 10001, New York, United Kingdom
- contact@thewoodoo.com
- thewoodoo.com
Hasn’t replied to negative reviews
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Very nice gift for the family!
Don’t waste your money
Paid extra for 5 day shipping…..arrived almost a month later.
3 Little Bears
Great product. I wish it is made in the U.S. so that the turn around time is faster.
I have not received my order yet
I have not received my order yet. It’s been almost 3 weeks.
Incredibly disappointed that item never arrived
Paid for expedited shipping so that I would get this before Mothers Day for my wife. It should have arrived the Wednesday before, at the latest. It is a week later and still has not arrived. I requested a refund because the entire point was to have this as a Mothers Day gift. Now that it has never arrived I think I certainly deserve a refund. Customer service is terrible and simply tell me to keep waiting. Unfortunately, it looks like I’m being forced to initiate a chargeback at this point.
Order took too long
Order took too long, despite paying extra for faster transportation. Didn’t receive in time for wife’s bday.
She loved it!!!
I gave this as a Mother's Day gift and I knew it was a hit when she opened it and tears came streaming down from her eyes.
Very disappointed with the size
Very disappointed with the size. I didn't realize how small they were.
Horrible experience
Horrible experience. Shipping takes an eternity, regardless if you choose expedited shipping or not. Then it sits in sorting facilities for days without moving. Don't send ads around holidays and important dates if there's no way to get your product to your loved ones in time. I thought weeks in advance would be plenty of time but my wife of course was left with just a card for Mother's Day.
BEWARE: Wooden Bear Puzzle
We ordered the wooden bear puzzle set at the end of April for a Mother's Day gift. It is now a week after Mother's Day and the gift has still not arrived.
We are hoping the product is of good quality as we were shocked to realize this comes from China and it takes over 3 weeks to arrive
Received the order quickly
Well it was a mothers day gift that was…
Well it was a mothers day gift that was ordered well in advance of mothers day. Did it get here on time... NO Not even close.
It’s false advertising
It’s false advertising, misleading, it looked much bigger in the advertisement than actual. Very disappointing and wasted money
I was skeptical after reading some of…
I was skeptical after reading some of the reviews, but I was pleasantly surprised when I received it. My wife loves it and product is true to the description.
I wish it was bigger but all in alllll…
I wish it was bigger but all in alllll it looks amazing. Plus my sister lover it.
They are simply incompetent !
They are simply incompetent !
Paid for DHL Express Shipping - they sent with normal china shipping - more than 15 days!
Also ordered two items - received one !
Stay away from them !
Totally unprofessional !
Shipping a was a little long in the…
Shipping a was a little long in the tooth but got here and the size is a little small if you ask me for the price.
Exactly what i expected
Great product, fair price, just arrived a little later than we were initially told.
Happy Customer
Very easy to order and was immaculate on delivery. My wife loved her Mother's Day present.
Fast shipping and nice Quality of…
Fast shipping and nice Quality of product!
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