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Rated 1 out of 5 stars

Sold 3 ILLEGAL, SERIAL NUMBER SWAPPED, USED, DAMAGED construction LASERS as "NEW" LONG, ARDUOUS REFUND PROCESS & dealt with construction work liquidated damages due to equipment condition. We hav... See more

Rated 1 out of 5 stars

Horrible company!!!! Do not buy anything form here. I ordered 2 bipod attachments at the end of January and it is now the end of February and I still have not received them. After e-mailing and calli... See more

Rated 1 out of 5 stars

Purchased 3 garage door remote duplicators which were displayed as suitable for my remote. Followed instructions to the letter on many occasions. Asked for assistance via email on many occasions, ask... See more

Rated 5 out of 5 stars

You know the best thing about doing business with Tiger Supplies Inc., you really don't have to worry about the things and their quality. I'm saying this on my personal experience as I'm doing busines... See more

Company details

  1. Construction Machine Dealer
  2. Furniture Store

Information provided by various external sources

Great Savings for Surveyors, Architects and Engineers Architects, Engineers and Surveyors universally with all A/E/C essentials


Contact info

1.9

Poor

TrustScore 2 out of 5

138 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Fast, economical

easy company to work with!

September 12, 2016
Unprompted review
Tiger Supplies logo

Reply from Tiger Supplies

Thank you for your feedback. I am showing that the replacement calculators were shipped via overnight by FedEx. We sent the details to your email.

Rated 5 out of 5 stars

Fast delivery & very good price

I ordered the Leica Disto E7500i Laser Distance Meter with Bluetooth 4.0. You should ask for their best price / discounted price, because it can make a difference. I was very pleased with what I ordered, their online help and service and with the quick delivery.

September 12, 2016
Unprompted review
Rated 2 out of 5 stars

long shipping time

i placed an order for in stock items that should have shipped in no more than 48 hours. I placed the order on the 1st of September. I communicated with the company on the 8th of September. I was told that they had shipped that day, but no tracking number provided.
I emailed today, thankfully UPS delivered the items today. I actually received the tracking number about 3 hours after the UPS delivery.
This is not the customer service that I had received on past orders and am concerned about moving forward.

September 12, 2016
Unprompted review
Rated 5 out of 5 stars

Great Replacement Batteries

We got two replacement batteries for our Topcon instrument. They are direct replacement for a fraction of the price. They work as well as the original batteries did when new.

September 12, 2016
Unprompted review
Rated 1 out of 5 stars

never received my refund

After purchasing a Topcon Laser transit, the item was delivered in great time. After inspecting the unit, It never self-leveled itself. called Tiger Supplies for a different one and it took forever to get a shiping label for the defective one to be returned. I sent it back and i got confirmation that is was returned. Waited for a refund, emailed the sales person back about the situation. Got an email stating that a refund was processed by customer service dept. after a month. Looked up my bank account for such refund and it was never returned. I would never recommend buying from this company again, really bad customer service and sales depts

September 9, 2016
Unprompted review
Tiger Supplies logo

Reply from Tiger Supplies

Thank you for your feedback! I double checked on the refund and I see that it was issued to your PayPal account. The details of the refund has been emailed to you.

Rated 2 out of 5 stars

Poor Customer Service

I ordered 4 Tripods and 1 was placed on backorder. Nobody informed me of this as I was waiting for the remaining Tripod. I contacted Customer Service and was informed it would be shipped out within a day or two. 4 weeks later no Tripod. I contacted Customer Service again with a Rep saying they will check and get back with me. They never did. Tripod finally showed up 6 weeks after first customer service call.
Needless to say I will not be using Tiger Supplies again.

July 15, 2016
Unprompted review
Tiger Supplies logo

Reply from Tiger Supplies

Thank you for your feedback. We apologize that you did not receive your order on time and that you did not know that the item was on back order. In general, when an item is on back order, an email is sent out. We apologize that you did not receive an email. We have taken steps to ensure that this does not occur again. To help compensate for the delay, the shipping fee was fully refunded.

Rated 3 out of 5 stars

Fast and easy, but return credit took forever!

The whole process was fast and easy. Ordering and shipping was quick. Two screws were missing from the product which I had to request twice. Had to return an item for another size which went well all but the credit on the return. Requested the credit a few times and finally received it approximately a month after Tiger signed for the return.

July 10, 2016
Unprompted review
Tiger Supplies logo

Reply from Tiger Supplies

Thank you for your feedback. We apologize for all the inconveniences that this has caused. We have discussed this with the returns/credits department to ensure that this does not occur again. We have also spoken to the manufacturer about the missing hardware.

Rated 5 out of 5 stars

Gret

Items purchased correct and received promptly. I'd order again.

July 8, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

Great !!!! They do what they said in the time frame they tell you.

Hear about you from word of mouth, and for sure you have never let me down.

Thank you

July 7, 2016
Unprompted review
Rated 5 out of 5 stars

GOOD PRODUCTS & QUICK DELIVERY

Tiger Supplies have always been my first choice whenever i am placing order on Surveying Equipment and Instrumentation. The products are quality guaranteed, accuracy of the equipment assured and shipment very fast. Look no further, for you are at the right place!!

July 7, 2016
Unprompted review
Rated 4 out of 5 stars

Good company

Good company, timely delivery, but the product is "cheap chinese crap"...not up to what "used" to be made. Can only put a few drawings on these sticks and the quality leaves a lot to be desired. MAKE American.

July 7, 2016
Unprompted review
Rated 5 out of 5 stars

Quick delivery with no issues what so ever.

We have ordered supplies several times through Tiger Supplies and have yet to be disappointed. Products have always arrived quickly and have been exactly as expected with no issues. I would highly recommend Tiger Supplies if your looking for a company that cares about the quality of products shipping to their customers.

June 24, 2016
Unprompted review
Rated 5 out of 5 stars

Great company,

I had a issue with my order. after a phone call Tiger made corrections and sent me what I needed. Thanks

June 23, 2016
Unprompted review

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