From the moment I ordered my samples Brooke gave me a call to let me know they were express posting them. They arrived beautifully packaged within the same week (unheard of ATM with Covid!) After as... See more
Company replied
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From the moment I ordered my samples Brooke gave me a call to let me know they were express posting them. They arrived beautifully packaged within the same week (unheard of ATM with Covid!) After as... See more
Company replied
Thank you to Simon who helped us out with getting some tiles posted to Newcastle. When I found the perfect tile on the website, Simon was able to organise a courier to post them to us and kept us upda... See more
The team at The Tile Company are great! Customer service was exceptional. They had the tiles special ordered for us and had them weeks before we needed them over the Xmas break ready for the tiler... See more
Company replied
Exceptional customer service and amazing quality tiles! I dealt with multiple online tile companies in the hunt for my dream bathroom tiles, and the Tile Company stood out both in terms of service a... See more
We're an online retailer offering a beautiful range of floor, wall and decorative tiles at great prices for the Brisbane and South East Queensland region. Order 4 samples delivered for only $15 today!
Brisbane, Australia
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Very helpful assistance from Simon to match the required sample and expedite delivery.
Despite mine being a relatively small need, the company's service made no distinction from it being a substantial order.
Lovely choice of tiles, well set out website & super fast delivery 😀 Thank you

Reply from The Tile Company Australia
I found some beautiful Italian tiles here and my bathroom looks fantastic! Si was extremely helpful organising a great deal and logistics. Thank you.

Reply from The Tile Company Australia
Ordered a few samples which were shipped within a few days. Great service and the tiles are beautiful. Highly recommend.
I was able to order a sample and have it delivered but I could not place an order for the quantity I required to the same address. Ended up purchasing the tile elsewhere
Simon was very helpful. Communication was excellent and prompt.
Tiles were exactly what we were looking for
My question we’re answered in no time. All was organised and hassle free. I have already recommended this company to my friends! The price saved me 55% on what I would have paid in Toowoomba. Well worth the drive. 😘
The sample tiles have not been delivered so I can,t rate your service.
a little different colour as to those found elsewhere, good value price, ease of order, delivered in acceptable time, wrapped carefully so as to protect the tile - all round happy
The staff member I spoke to on the phone was super helpful and the samples arrived quickly. I would recommend the Tile Company.
Everything was great with the ordering and delivery thank you
Great quick, service: 4 sample tiles for $15 including delivery really helped us to make a decision. Also one of the few companies where we could find 7mm tiles to match our existing ones. Thank you.
The tiles werejsut what I wanted and at a good price. Delivery was terrific.
Thank you
Great service from start to finish.
Really happy with the time lines and communication.
Even the delivery was great.
Very professional and will definitely use the tile company on our next project.
Great selection of tiles, customer service is excellent, prices are reasonable. I will purchase tiles from this company again.
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