From the moment I ordered my samples Brooke gave me a call to let me know they were express posting them. They arrived beautifully packaged within the same week (unheard of ATM with Covid!) After as... See more
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Thank you to Simon who helped us out with getting some tiles posted to Newcastle. When I found the perfect tile on the website, Simon was able to organise a courier to post them to us and kept us upda... See more
The team at The Tile Company are great! Customer service was exceptional. They had the tiles special ordered for us and had them weeks before we needed them over the Xmas break ready for the tiler... See more
Company replied
Exceptional customer service and amazing quality tiles! I dealt with multiple online tile companies in the hunt for my dream bathroom tiles, and the Tile Company stood out both in terms of service a... See more
Company details
Written by the company
We're an online retailer offering a beautiful range of floor, wall and decorative tiles at great prices for the Brisbane and South East Queensland region. Order 4 samples delivered for only $15 today!
Contact info
Brisbane, Australia
- 07 3518 8453
- sales@tilecompany.com.au
- tilecompany.com.au
4.4
Excellent
101 reviews
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The Tile Company - I can highly recommend these guys!
The Tile Company has been excellent to deal with. Great range, easy ordering process and fast delivery. Fantastic customer service as well. Would definitely use this company again!
October 29, 2021
We had a slight hiccup in our delivery…
We had a slight hiccup in our delivery and the team couldn’t have done more to put it right quickly and efficiently. Great dealing with this company.
October 7, 2021
Reply from The Tile Company Australia
Thanks David, we really appreciate the review!
Thumbs up to The Tile Company.
Recently purchased tiles for a couple of projects from The Tile Company. Very happy with their customer service and a particular shoutout for assisting with a couple of challenging requests.
September 29, 2021
Reply from The Tile Company Australia
Music to our ears. Thanks so much Maree!
Helpful, knowledgeable and great range
The team here couldn’t be more helpful or knowledgeable. Their suggestions were on point, and they were so accommodating. Their range is great too. They’ll definitely be my first port of call for tiles in future!
September 28, 2021
Unprompted review
Reply from The Tile Company Australia
Thanks very much Kerry! We're always here to help!
Excellent service
September 13, 2021
Fast and great quality
July 28, 2021
Reply from The Tile Company Australia
That's what we like to hear! Thank you!
Fantastic communication and customer service.
Fantastic communication and customer service made for an excellent buying experience. I requested sample tiles which were sent to me promptly and arrived the following day. I received a follow up text from Brooke checking if I was happy with the samples, which I was, so we then proceeded with the order. Tiles were very kindly delivered to my door a few days later and I couldn't be happier. Would highly recommend.
June 16, 2021
Unprompted review
Reply from The Tile Company Australia
Thank you Mick, it was our pleasure to assist you with your tile selection.
Great service and backup support,a…
Great service and backup support,a pleasure to deal with, thanks Ritzy
June 11, 2021
Reply from The Tile Company Australia
Thank you, we appreciate your feedback.
They were absolutely fantastic from the…
They were absolutely fantastic from the driver to to the company Regards Sharon O'Connor
June 10, 2021
Reply from The Tile Company Australia
Thank you Sharon, it was our pleasure.
A+ customer service
Amazing customer service from sample selection/delivery process to delivery and check ins regarding the final order. fast delivery too. Would highly recommend them
June 6, 2021
Unprompted review
Reply from The Tile Company Australia
Thank you for your excellent feedback Rebecca!
Tiles came in perfect condition and…
Tiles came in perfect condition and arrived super fast.
June 1, 2021
Reply from The Tile Company Australia
We value your feedback Hayley - thank you!
Presentation of products excellent
May 28, 2021
Reply from The Tile Company Australia
Thank you for your valued feedback!
Brooke from The Tile Company has…
Brooke from The Tile Company has excellent customer service. She emailed me to make sure we had received the tiles as we wanted them to go to a parcel collect in the country - and it was a bit tricky. We received them and love them! Just need to decide which we love the most!
Thanks so much Brooke :-)
May 25, 2021
Unprompted review
Reply from The Tile Company Australia
Thank you for your lovely feedback Lynda, it was my pleasure. I look forward to assisting you further with your order.
i asked for samples to view..to my…
i asked for samples to view..to my wonder..the samples came in a beautiful box ...and in just 2 days...thank you for impeccable service and the tiles are amazing.
May 21, 2021
Reply from The Tile Company Australia
Thank you for your great feedback!
Reply from The Tile Company Australia
Thank you for your great feedback. Have a nice weekend.
I was missing one of the tiles I wanted…
I was missing one of the tiles I wanted and I do understand why you need to see that in really life as a whole tile but none the less they arrived and online is cheaper
April 22, 2021
Reply from The Tile Company Australia
Hi Holly, thank you for your review. I will email you now to see how we can help further.
Great stock
Great stock, prompt delivery of samples and excellent customer service. Would definitely recommend and use again.
April 21, 2021
Reply from The Tile Company Australia
Thank you for your valued feedback Arainne.
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