PrepGo Portable Formula Feed Maker

PrepGo Portable Formula Feed Maker Reviews

A product’s star rating is calculated as the average of all its reviews.


Tommee Tippee UK logo

Sold by Tommee Tippee UK

tommeetippee.com/en-gb

12.3K Reviews

4.5

The information on this page is based solely on product reviews written by customers of Tommee Tippee UK via Trustpilot.


Here’s what people highlighted

Quality

2.2

81 ratings

Value for money

2.3

80 ratings


Product details

Brand: Tommee Tippee

Your pocket Perfect Prep. The flask designed to make a fresh feed away from home in just two minutes*. • Cools a feed to the perfect temperature• Digital display with colour-coded stars• As per NHS guidelines, the GoPrep makes formula feeds with boiling water to kill and bacteria• Milk powder dispenser holds eight scoops of formula each• BPA free and easy to clean with the included brush *Based on preparing a 120ml feed with boiling water and cooling to 40°C

MPN: 423775


All reviews


Rated 1 out of 5 stars

Unfortunately this product doesn’t work and we’d like a replacement or refund. We bought it a couple of months ago and just tried using it today for the first time but it wouldn’t do anything. The blue light wouldn’t come on (and we’ve seen it on previously, when we first took the set out of the box a few weeks ago), and the black bottle wouldn’t seal. We logged on to the website to check in case we were missing a step in the preparation process and noticed the earlier reviews outlining the same issues. It seems like there is an issue with the product, and we’d like to be compensated with an alternative.

Quality: 1
Value for money: 1
Tommee Tippee UK logo

Reply from Tommee Tippee UK

I'm sorry you've had some waiting time. We are also available on Live Chat - click the star icon on the product support page and an agent will be able to assist you.

Rated 1 out of 5 stars

As others have said whilst a good idea, and an alternative to another brand which has good reviews, this product has failed with the first handful of uses. Not sure how this made it through a new product testing process, as the LED fails. As others have said the same its not a batch issue.

Quality: 1
Value for money: 1
Rated 1 out of 5 stars

Incredibly disappointed in this. It has not worked since we bought it. We bought it in the supermarket with our groceries and didn't keep the receipt so couldn't return. Total waste of money. Not what I expect from Tommee Tippee products. Don't waste your money.

Quality: 1
Value for money: 1
Rated 5 out of 5 stars

Amazing product. With 120mm of boiling water it cools it down to feeding temperature in minuets even less.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I received my item and it was faulty. I have returned this item and not received any resolution from the team.

Quality: 1
Value for money: 1
Rated 3 out of 5 stars

Purchased this product 5 months ago brilliant for cooling water. Unfortunately BATTERY packed up. Cannot find out how to change the battery. Also do not know what kind of guarantee you get with this product.

Quality: 1
Value for money: 1
Rated 1 out of 5 stars

We’ve had to replace this on 3 occasions: Light not working Leaking The metal inside wiped dirty even after washing and sterilising.

Quality: 1
Value for money: 1
Rated 1 out of 5 stars

Worked brilliantly for about 1 month. Now the display does not work at all. I used to really rate Tommee Tippee products and found the customer service to be brilliant 3 years ago with my first child. However, this time around I have had an issue with prep machine filters not working, and now the prep go bottle not working. Each time a I have tried to contact customer support, they have either not responded or have not done what they have said. With the prep machine filters, they promised a discount code which never appeared, despite chasing this multiple times. Now with the issue with the prep go, no one is responding. Very disappointed!

Quality: 1
Value for money: 1
Rated 1 out of 5 stars

It does not work as advertised, the red hot indicator does not work and it takes 5-6 minutes to kool down😡

Quality: 1
Value for money: 1
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Reply from Tommee Tippee UK

Thank you, A Justice, for taking the time to leave a review.

I am disappointed to hear your experience with our Go Prep Portable Formula Feed Maker has not been as positive as we would have hoped.

I have reached out to you personally and look forward to providing a resolution.

Thank you.
Vicky

Rated 3 out of 5 stars

This product works well to cool the formula which is its intended use, however, the temperature guide does not work. The star has been blue on mine for “ready to drink” since it arrived, even with boiling water in it. I just wait a couple of minute and check the temperature myself but it is frustrating that a big part of the appeal of the product doesn’t work at all.

Quality: 3
Value for money: 2
Rated 5 out of 5 stars

I bought my daughter two extra white flasks and they are a godsend. Not only can you venture out without worrying about feeds but you can also produce night feeds within a couple of minutes. No more screaming baby at 3.00 in the morning!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Useful for cooling down formula in a short time period. Indication of temperature is useful too.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Doesn’t work! I had 3 of these in total (original purchase and 2 replacements) and none of them worked. All 3 had faults with the temperature star either not working properly or just not working at all; 2 of the 3 the digital lids had no display at all. Tommee tippee sent both replacements from the same batch so there was obviously a fault. A shame really as I’ve used this brand for years and never had a problem before. I ended up buying the same product from another brand, you get 2 of the cooling flasks for a cheaper price and it works perfectly! Don’t waste your money on this.

Quality: 1
Value for money: 1
Tommee Tippee UK logo

Reply from Tommee Tippee UK

Hi Stephanie, thank you for reviewing your recent purchase.

I am sorry to hear that your experience of our GoPrep wasn't as positive as we would hope, this is not what we would expect.

I can see that you have discussed this with our team who have been able to provide a resolution but if you need a
ny further assistance please don't hesitate to reach back out.

Warm wishes,
Tommee Tippee.

Rated 5 out of 5 stars

Helps in preparing warm milk for baby at unexpected hunger times as it cools the liquids down - e.g water or formula mix/mix

Quality: 4
Value for money: 4
Rated 2 out of 5 stars

Not great! Hit and miss if it cools down water

Quality: 2
Value for money: 2
Tommee Tippee UK logo

Reply from Tommee Tippee UK

Hi Sophie, thank you for taking the time to review the Go Prep system.

This is great for preparing the perfect bottle on the go, but I am disappointed to hear that you aren't having the best experience.

The cool flask should cool down the water to the perfect temperature every time so this should
n't be an issue.

I can see you have been in contact with our team regarding this product but if you do need further assistance please do reach back out.

Best wishes,
Tommee Tippee.

Rated 4 out of 5 stars

Good product

Quality: 4
Value for money: 4
Tommee Tippee UK logo

Reply from Tommee Tippee UK

Hi Andrew,

We're very happy to hear that you are satisfied with your purchase of our GoPrep Portable Formula Feed Maker, it's also easy to clean & BPA free.

All the best,
Tommee Tippee

Rated 5 out of 5 stars

Wish this had been around when i had my first baby! A fresh bottle when you need it at a oerfect temperature!

Quality: 5
Value for money: 5
Tommee Tippee UK logo

Reply from Tommee Tippee UK

Hi Joan, thank you for this delightful review.

I will tell our team they must work harder to get these brilliant inventions out quicker!

It's lovely to hear that you are loving the Goprep feed maker, it is perfect for preparing bottles on the go.

Warm wishes,
Tommee Tippee.

Rated 5 out of 5 stars

I was kindly gifted this go prep portable formula feed maker for free to test and review by Tommee Tippee. This is my first time using the portable formula feed maker and i must say i love it. I an a first time mom so i was finding it difficult to breast feed in the public so started my baby on combination feed. It was a challenge to prepare a warm bottle of feed for the baby when i was out and about and go prep feed maker made it super easy. It works efficiently by making formula feed at the perfect temperature in 2 minutes, ready to feed. there is digital star turn blue when feed is ready and stays red if feed is hot. I love it and feel confident preparing the feed in the bus or shopping mall without any hesitation. Its an easy and quick way to make a perfect temperature feed specially for busy moms like me.

Quality: 5
Value for money: 5
Tommee Tippee UK logo

Reply from Tommee Tippee UK

Hi Saima, thank you for taking the time to leave a review for our GoPrep Portable Formula Feed Maker Set.

This is the ideal product for making little one's feed when out and about, and it is great to hear you are enjoying using it, we appreciate your feedback and hope to see you shop with us in the
future.

Best wishes.
Tommee Tippee

Rated 4 out of 5 stars

Overall product is great and makes it so much easier to make a bottle for my little one on the go. I personally find it hard to judge the amount of water using the graduations on the inside so just measure the water in a bottle before transferring other than that great product!

Quality: 5
Value for money: 4
Tommee Tippee UK logo

Reply from Tommee Tippee UK

We appreciate this wonderful review Shannon.

I am happy to hear that your overall experience of the GoPrep has been positive, this is great for preparing bottles on the go.

I will be sure to pass on your feedback regarding the graduations but your tip about measuring in a bottle first is great!

Thank you,
Tommee Tippee.

Rated 5 out of 5 stars

Easy to use and so convenient. Wish this was available for my first baby. It makes taking your baby out and about easier. You can make a fresh feed on the go and it cools down so fast. I was very impressed with it.

Quality: 5
Value for money: 5
Tommee Tippee UK logo

Reply from Tommee Tippee UK

Hi Jo, we appreciate your review.

I will be sure to tell our team to invent such wonderful things quicker!

It's lovely to hear that you're enjoying the convenience of preparing a bottle on the go with our GoPrep.

Thank you,
Tommee Tippee.