totaalBED Reviews 

6,088
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great service from start to finish. We only went here after Emma screwed us over failing to deliver a bed after 2 months. Totaalbed got everything done in 2 weeks. In shop sales were fantast... See more

Company replied

Rated 4 out of 5 stars

Heel goed geholpen in de winkel. Gelegenheid werd geboden er even rustig op te liggen en er nog over te denken. Supersnelle keurige levering. Bed was in echt nog mooier van kleur dan in de showroom do... See more

Company replied

Rated 5 out of 5 stars

Staff, I found the staff to be knowledgeable and friendly. They did not try to push products on you. They explained all my questions very well. Customer service, I spoke to customer serv... See more

Company replied

Rated 5 out of 5 stars

Knowing fully well that I want to wake up feeling rich, I decided to go for an expensive premium electric boxspring bed. Delivery took about 6 weeks which was communicated to me before purchase an... See more

Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Linens Store
  5. Mattress Store

About totaalBED

Written by the company

Moderne collectie

Onze tijdloze boxsprings passen in elk interieur en blijven jarenlang modern. Jaarlijks voegen we nieuwe stoffen en kleuren toe. Niet voor niets slapen bekende Nederlanders op een totaalBED!

Bezoek een van onze 26 winkels bij jou in de buurt.



Bekijk onze winkels

Betaalbare kwaliteit

Lekker slapen is ons doel. Bij totaalBED vind je alles voor je slaapkamer. Onze moderne boxsprings stel je makkelijk zelf samen, met hulp van onze slaapadviseurs. Kies uit diverse modellen, kleuren, stofferingen, hoofdborden en nachtkastjes. Het matrascomfort bepaal je zelf – zacht of stevig, met of zonder topmatras, één of twee matrasdelen, eventueel elektrisch verstelbaar. Zo ben je verzekerd van een mooie slaapkamer, slaapplezier en kwaliteit binnen je budget.


Familiebedrijf

Opgericht in 1998 door vier broers, totaalBED is echt een familiebedrijf. We helpen je persoonlijk, zorgen voor een snelle levering en lossen problemen direct op. Op ons kun je rekenen.


De zekerheden van totaalBED

Onze producten zijn van hoge kwaliteit, stijlvol en betaalbaar. We bieden 90 nachten proefslapen en omruilen is mogelijk, zodat je altijd het juiste bed vindt.

  • Gratis bezorging en montage
  • 90 nachten proefslapen
  • Europese productie
  • Snel in huis
  • Goede kwaliteit tegen scherpe prijzen


Boxsprings Bedden
Matrassen
Topmatrassen Beddengoed Lattenbodems Kledingkasten Accessoires

90 nachten proefslapen

Omruilgarantie

Omdat we graag zeker willen weten dat je echt lekker slaapt, mag je je nieuwe matras 90 nachten uitproberen.

Contact info


4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

All reviews

(6,088)

1,627 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

duidelijke verkoop

duidelijke verkoop, planning, info over planning en betaling en communicatie over planning en levering.
Kortom alles perfect verlopen

June 4, 2023
Rated 5 out of 5 stars

Erg tevreden,

Dear Angelika thank you for your excellent service! Without your professional advice we wouldn't have made such a great choice!

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

First time purchase, highly satisfied !

We recently moved to the Netherlands & honestly it was the first time we purchased from TotaalBed and we are extremely impressed by the level of service quality and customer relationship ! The team was highly professional and helpful ! Throughout the purchase we never felt that we were being coerced into buying the wrong items.

Honestly, we are wholly impressed by the experience and the quality of the end product ! One of the best purchases we made hands down ! 🙌

May 12, 2023
Rated 5 out of 5 stars

Perfect bed

The best service we had, delivery in exactly planned moment, the best bed we ever had, our bodies are really resting.

April 30, 2023
Rated 1 out of 5 stars

Right color parts of the bed not…

Right color parts of the bed not delivered and now I have to wait for 10 weeks. Plus there is still no assurance being given to me that it will be delivered on time.
The whole bed is available online with 5-10 days delivery and still I am being asked to wait for 10 weeks. This is unacceptable behaviour.
Only ordered the bed because it was going to be delivered in the correct way in April itself!

Totally unbelievable and bad service. I would never recommend totaalbed to anyone

April 14, 2023
totaalBED logo

Reply from totaalBED

Dear Nimish,

Thank you for your review.

Of course we hope that delivery of our bedroom items in one delivery will go well, but unfortunately it can sometimes happen that this is not possible. Fortunately, we can solve this for you and ensure that the headboard is still produced in the correct color. Unfortunately there is a new delivery time for this, but we are doing our best to get this here with greater speed. As soon as it is known when we can visit you, we will contact you to make the appointment.

If you have any further questions, please contact us on 038-4554016 or service@totaalbed.nl

Best regards
Klantenservice totaalBED BV


Rated 5 out of 5 stars

Box spring

I bought a bed from totaalBED and I really enjoyed it. The quality is perfect and the service is the best.

April 5, 2023
Rated 4 out of 5 stars

We had pleasant experience in the store…

We had pleasant experience in the store while purchasing. Also, Recently we saw some problem with the bed installation but totalbed customer service was very helful to support and resolve. Now our bed is fixed perfectly.

April 5, 2023
Rated 5 out of 5 stars

The bed is perfect

The bed is perfect, the customer care in the shop was super friendly. it was delivered on time and the guys who built the bed were super friendly and helpful!

February 14, 2023
Rated 3 out of 5 stars

The service in the store was great

The service in the store was great. The mattress is great. But the delivery was poor. They refused to bring the mattress up to the 1st floor as agreed.

December 13, 2022
totaalBED logo

Reply from totaalBED

Dear Chris,

Thank you for your feedback. We're sorry to hear that the delivery didn't went as promised, our apologies.

We hope you sleep wel on your new mattress. If you have any further questions, please contact our customer services.

Sincerely
Customer services totaalBED

Rated 5 out of 5 stars

Everything was good

I received friendly advice in the store. Bed was delivered on time, assembly was done quickly and I'm also satisfied with the quality.

December 22, 2022

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