Great service from start to finish. We only went here after Emma screwed us over failing to deliver a bed after 2 months. Totaalbed got everything done in 2 weeks. In shop sales were fantast... See more
Company replied
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Great service from start to finish. We only went here after Emma screwed us over failing to deliver a bed after 2 months. Totaalbed got everything done in 2 weeks. In shop sales were fantast... See more
Company replied
Heel goed geholpen in de winkel. Gelegenheid werd geboden er even rustig op te liggen en er nog over te denken. Supersnelle keurige levering. Bed was in echt nog mooier van kleur dan in de showroom do... See more
Company replied
Staff, I found the staff to be knowledgeable and friendly. They did not try to push products on you. They explained all my questions very well. Customer service, I spoke to customer serv... See more
Company replied
Knowing fully well that I want to wake up feeling rich, I decided to go for an expensive premium electric boxspring bed. Delivery took about 6 weeks which was communicated to me before purchase an... See more
Written by the company
Onze tijdloze boxsprings passen in elk interieur en blijven jarenlang modern. Jaarlijks voegen we nieuwe stoffen en kleuren toe. Niet voor niets slapen bekende Nederlanders op een totaalBED!
Bezoek een van onze 26 winkels bij jou in de buurt.
Lekker slapen is ons doel. Bij totaalBED vind je alles voor je slaapkamer. Onze moderne boxsprings stel je makkelijk zelf samen, met hulp van onze slaapadviseurs. Kies uit diverse modellen, kleuren, stofferingen, hoofdborden en nachtkastjes. Het matrascomfort bepaal je zelf – zacht of stevig, met of zonder topmatras, één of twee matrasdelen, eventueel elektrisch verstelbaar. Zo ben je verzekerd van een mooie slaapkamer, slaapplezier en kwaliteit binnen je budget.
Opgericht in 1998 door vier broers, totaalBED is echt een familiebedrijf. We helpen je persoonlijk, zorgen voor een snelle levering en lossen problemen direct op. Op ons kun je rekenen.
Onze producten zijn van hoge kwaliteit, stijlvol en betaalbaar. We bieden 90 nachten proefslapen en omruilen is mogelijk, zodat je altijd het juiste bed vindt.
Omruilgarantie
Rendementstraat 25, 8094 RA, Hattemerbroek, Netherlands
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duidelijke verkoop, planning, info over planning en betaling en communicatie over planning en levering.
Kortom alles perfect verlopen
Very reactive, they forgot a pillow and it was sent in only 2 days.
Installation was fast and smooth, time given respected.
Good service!
Dear Angelika thank you for your excellent service! Without your professional advice we wouldn't have made such a great choice!
We recently moved to the Netherlands & honestly it was the first time we purchased from TotaalBed and we are extremely impressed by the level of service quality and customer relationship ! The team was highly professional and helpful ! Throughout the purchase we never felt that we were being coerced into buying the wrong items.
Honestly, we are wholly impressed by the experience and the quality of the end product ! One of the best purchases we made hands down ! 🙌
The best service we had, delivery in exactly planned moment, the best bed we ever had, our bodies are really resting.
The quality of materials are good. The installation was very quick and skillfully done The people at the showroom was also very good with their recommendations. Overall a very satisfying experience with totalBED.
The mattres is so comfortable
It helped me with my back pain
I choose a firm one
It is perfect
Right color parts of the bed not delivered and now I have to wait for 10 weeks. Plus there is still no assurance being given to me that it will be delivered on time.
The whole bed is available online with 5-10 days delivery and still I am being asked to wait for 10 weeks. This is unacceptable behaviour.
Only ordered the bed because it was going to be delivered in the correct way in April itself!
Totally unbelievable and bad service. I would never recommend totaalbed to anyone

Reply from totaalBED
I bought a bed from totaalBED and I really enjoyed it. The quality is perfect and the service is the best.
Goede service, communicatie en levering.
Bed slaapt fantastisch!
We had pleasant experience in the store while purchasing. Also, Recently we saw some problem with the bed installation but totalbed customer service was very helful to support and resolve. Now our bed is fixed perfectly.
Excellent customer service and clear communication.
The bed is perfect, the customer care in the shop was super friendly. it was delivered on time and the guys who built the bed were super friendly and helpful!
The woman who helped us was very nice and the delivery team was fast and courteous.
The service in the store was great. The mattress is great. But the delivery was poor. They refused to bring the mattress up to the 1st floor as agreed.

Reply from totaalBED
I received friendly advice in the store. Bed was delivered on time, assembly was done quickly and I'm also satisfied with the quality.
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