Great company to buy from, we will be using again and would recommend to anyone, quality products at competitive prices and prompt delivery!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great company to deal with, easy site to navigate with a wide selection of products at reasonable prices. Really fast delivery st a reasonable cost, what more could you want. Highly recommend.
Easy ordering from website and delivered promptly. But the Battery saver was faulty so emailed problem and within 48hrs was informed replacement will be sent from manufacturer. Received replacement un... See more
I would have given 5 stars but for the mix up in entering my address in the order process. The website has an address selection algorithm. Granted, I selected the suggestion as it showed the... See more
Company replied
Company details
Written by the company
Welcome to Town Tools, your ultimate online destination for quality tools and exceptional service. As a new but ambitious player in the world of online tool retail, we are committed to equipping both DIY enthusiasts and trade professionals with the best tools for every job. Our Mission: At Town Tools, our mission is simple - to provide our customers with a vast range of top-quality tools, combined with the convenience of online shopping and unparalleled customer service. Whether you're tackling a home DIY project or you're a professional in need of reliable workshop tools, we've got you covered.
Contact info
Unit 26 Rothersthorpe Crescent, Rothersthorpe Avenue Ind Estate, Northampton, NN4 8JD, Northampton, United Kingdom
- onlinesales@towntools.co.uk
- towntools.co.uk
4.4
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service from the team
Great customer service from the team! I needed an emergency jump starter and was advised which model to go for, with a budget in mind! If you’re looking for most power tools or accessories please consider these guys!
March 8, 2024
Unprompted review
Great range of products fast delivery…
Great range of products fast delivery definitely order from again
March 11, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.