tradefit.uk Reviews 742

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, quality, and competitive pricing. Many highlight the ease of the ordering process and the exceptional speed of dispatch and delivery, often noting next-day arrival. The service provided is frequently described as fantastic, with many appreciating the helpful and efficient approach of the staff. However, some customers experienced issues with incorrect or missing items in their orders, and a few mentioned receiving products with quality concerns, such as poor-quality screws or mismatched patterns. There were also occasional reports of delivery delays or difficulties with the delivery service.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent quality of... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the super fast and quick delivery, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of products,... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and straightforward,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out addi... See more

Rated 5 out of 5 stars

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced an... See more

Rated 5 out of 5 stars

These guys are excellent. Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and w... See more

Rated 5 out of 5 stars

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do bu... See more


Company details

  1. Hardware Store

About tradefit.uk

Written by the company

The tradefit® team have used their decades of ironmongery & hardware experience to select, source and stock 2,000 secialist products fit for the trade. The direct relationships we have with our manufacturing partners mean that we are able to offer upto 50% off the typical market price (when compared to major suppliers in the market). All products are stocked and ready for next day delivery.

Up to 50% off the leading brands. Using our direct relationships.

Order by 5pm for FREE Next Day Delivery. Free shipping on all orders over £25.00.

Over 2,000 Trade Quality Products. Carefully selected and sourced directly for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

742 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great item at a great price

I’m very pleased with my order and it was delivered quickly. The handles are well made, and the fixing method is excellent. They are exactly what I wanted.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Very reasonable prices and the items ordered were despatched and delivered very quickly. They were well packaged and I received excellent communication throughout the whole process. It's not the first time I have used tradefit and it won't be the last given my experience.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Correction of my earlier poor review.

I am very pleased to correct the poor review I submitted last Friday afternon. Tradefit phoned me within ten minutes of my review, apologised for the non delivery saying the item must have be mislaid by Amazon & promised a replacement would arrive by 10am Monday. However Amazon, worried about Monday rushhour traffic, made a special delivery at10am Sunday!
Now thats what I call real,old fashioned, customer care. Thank you both

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

A bit tight fitting brackets round…

MY REVIEW HAS BEEN UPDATED

Following a telephone call from Arthur this morning, I am more than happy to now give 5*.

It's refreshing to see that this company values its customers and resolve any issues to the satisfaction of all parties.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, friendly staff, super helpful, great products, fast delivery/collection. Highly recommended.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Competitively priced and excellent customer service

Ordered an inner letter box tidy…competitively priced and despatched quickly. Arrived without the screws, so a quick email to Customer Service asking if some could be popped in post. A shout out for Callie in their customer service. She did just that and emailed me back. They arrived the next day. Can’t ask for more. Excellent service and appreciated.

September 24, 2024
Unprompted review
Rated 4 out of 5 stars

Banister installation

Excellent delivery and good quality product. Fitting instructions could be a bit better (idiot proof) but if your a DIY person you can usually find your way through them.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Good quality and service.

Good quality strong T hinges etc. ordered and despatched same day with next day delivery. Excellent service and would recommend. Strangely the T hinges came with 14 screws for 19 holes. One set had countersunk the other round head. This wasn't a problem for me but might trouble others. This didn't spoil my first experience buying from Tradefit and will use again without hesitation.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Superb customer service from Tradefit

Superb customer service from Tradefit. Placed an order for a very small item which, through no fault of Tradefit, was delivered to wrong address. Contacted Tradefit and they immediately sent a replacement item which arrived the next day. Cannot fault this company, The person I spoke to was extremely helpful. I would have no hesitation in recommending this company and will certainly use them again if the need arises.

September 17, 2024
Unprompted review

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