TreeHouseretreats Reviews 

115
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional staff for their helpfulness and friendly demeanor, ensuring a welcoming experience. The treehouses are described as stunning, luxurious, and beautifully designed, offering comfort and high-quality furnishings. Many highlight the serene and peaceful location, with outdoor features like baths and balconies being particular favorites. The accommodation's attention to detail and well-equipped nature, including useful amenities, also received significant praise. However, some customers also noted concerns regarding noise, mentioning hearing traffic or reporting a tapping sound that disturbed sleep.

What people talk about most

Location

Reviewers highlight positive aspects of location, describing it as a special, magical, and idyllic place for... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and... See more

Facilities

Customers consistently note positive experiences with facilities, describing them as wonderfully equipped,... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of furnishings,... See more

Product

People report positive experiences with the product, highlighting the stunning design and comfortable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife booked the Tree House Retreat for my birthday. We were greeted incredibly warmly by Victoria on arrival and we knew we were in for a fantastic experience. The Griffin tree house was w... See more

Company replied

Rated 5 out of 5 stars

We stayed at Buzzard treehouse for a couple of nights as part of an anniversary holiday. The treehouse was perfect - beautifully set up with everything we could need, especially with the Cowdray farm... See more

Company replied

Rated 5 out of 5 stars

We have just returned from a wonderful stay at Tree House Retreats at Cowdray. It was perfect from start to finish. Jane and Victoria were amazingly helpful every step of the way and the treehouses w... See more

Company replied

Rated 5 out of 5 stars

Wonderful stay in luxurious treehouse. Everything was thought of and we really appreciated the yoga mat and the mini bar. Victoria and Jane were so helpful and friendly and the golf buggy was great f... See more

Company replied


Company details

  1. Holiday Accommodation Service
  2. Boutique Hotel
  3. Outdoor Bath
  4. Pet-Friendly Accommodation

Written by the company

Elevated hideaways in an ancient woodland in West Sussex. Discover the most luxurious self-catering treehouses in idyllic locations across the English countryside. Designed to harmonise with nature, ensuring minimal environmental impact and igniting a sense of childhood adventure and wonder. Plus, we extend a warm welcome to your four-legged friends. Unwind, recharge, and explore at your own pace.


Contact info

4.8

Excellent

TrustScore 5 out of 5

115 reviews

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No recent history of asking for reviews

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4.8

All reviews

(115)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An absolutely magical place

An absolutely magical place. The team were first-class, the Muntjac treehouse and views were beautiful, and the surrounding area and food spots made our stay perfect. The ideal place to switch off, recharge, and relax in style. Big thank you

October 27, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for your review. We are so pleased you were able to recharge and enjoy all that the Treehouses and the local area has to offer. We look forward to welcoming you back.
Kind regards
THR Team

Rated 5 out of 5 stars

a truly relaxing retreat

The estate, grounds, cafe, shops, quality, service, everything was faultless. Such a friendly team of people working at Cowdray, particularly in the cafe and gift shops. The treehouse setting is beautiful and interior soft furnishings and facilities all well crafted for a truly relaxing retreat. Thank you for having us.

October 20, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for taking the time to write a review. We are so pleased you enjoyed your time at Tree house Retreats and you are right, having the Cowdray farm shop and cafe so close is a real treat. We will pass on your comments to their staff. We look forward to welcoming you back some time.
Kind regards
THR Team

Rated 5 out of 5 stars

An incredible experience

An incredible experience! Accommodation was faultless, everything of the upmost quality, creating the ultimate environment to relax and wind down in. Taking a bath outside with a glass of wine whilst looking at the stars is something I will never forget. Slightly closer to the main road than I would have liked but overall this did not detract and we will definitely return in the future!

October 19, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you so much for your great review. We are thrilled that you were able to relax under the stars and enjoy our wonderful woodland location. We very much look forward to seeing you again soon.
Kind regards
THR team

Rated 5 out of 5 stars

Glorious!

We had the most glorious stay at the treehouse (Buzzard). The setting is wonderful and the treehouse itself beautifully designed and thought through. The balcony area with its outside bed and bath are also lovely. We must come back in the warmer months to make best use of them!
Everyone was extremely friendly and helpful. We couldn't have asked for more, thank you and we are recommending it to all our friends!

October 13, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for your review. We are delighted to hear you had such a glorious stay in Buzzard. It’s wonderful to know you enjoyed all the thoughtful touches in the treehouse, especially the balcony area — it really does come into its own in the warmer months.
We will be sure to pass on your kind words to the team — they’ll be so pleased to know they helped make your stay special. Come back soon.
Kind regards
THR Team

Rated 5 out of 5 stars

“Wife of the year award”

I cannot express how incredible our two day weekend at the Tree house retreats was. This was a birthday treat for my husband. I can honestly say, I’m now “Wife of the year”. From meeting the amazing Paul and Jane, to returning our trusty golf buggy, every second was just magical. The scenery, the tree house, the farm shop, it was all idyllic. These wonderful people have thought of everything. We will definitely come and visit again. Thank you so much for having us.

October 17, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you so much for taking the time to write a review- we are thrilled with your new 'status'! The Treehouses are a special place and we are glad you enjoyed all that they have to offer. We look forward to welcoming you back.
Kind regards
THR Team

Rated 5 out of 5 stars

Luxurious and Cosy

We had the most luxurious, wonderful stay at The Griffin for my husband's 40th birthday. Beautifully furnished to a high standard. We could have lived there! The outside bathtub was such a treat!

October 3, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for your lovely review. We are so pleased that the celebrations for your husband's birthday went well and you enjoyed your stay with us.
We look forward to welcoming you back again one day soon.
Kind regards
THR Team

Rated 5 out of 5 stars

Really wonderful experience

Really wonderful experience. The cottages and the setting is magical. The welcome from the team was very warm and friendly. The near by farm shop and cafe are excellent and well worth a visit.
You definitely need a golf buggy for carrying items and I think they should include these in the price.

October 3, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you so much for your kind review — we’re delighted to hear you had a wonderful experience and enjoyed the Treehouse, the setting, and the warm welcome from the team.

Thank you also for your feedback regarding the golf buggies. We understand how useful they are for carrying items, and it’s something we’re actively reviewing. An all-inclusive package that includes buggy use is being considered for future stays, and your comments are really helpful as we look into this.

We hope to welcome you back again soon.

Warm regards,
THR Team

Rated 5 out of 5 stars

Gorgeous treehouse and setting

Gorgeous treehouse and setting with really friendly staff that went to extra effort to make our stay wonderful. The buggy ride up to the treehouse is great fun and having Cowdray farm shop and cafe next door is amazing. Thanks to Victoria and Zoe for looking after us.

October 6, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for taking the time to write a review. We’re so pleased to hear you enjoyed your stay in the treehouse and that our team helped make your holiday start on a positive note. Our staff are always there to greet guests and go the extra mile to ensure everything is just right — it’s wonderful to hear that came through during your visit. We look forward to welcoming you back.
Kind regards
THR Team

Rated 5 out of 5 stars

We spent a wonderful 4 nights at…

We spent a wonderful 4 nights at Muntjac with our 2 dogs. The treehouse was superb with a large living area, large bedroom and large bathroom. The balcony wrapped around the rear of the property and was very private. The accommodation was equipped with everything we could have asked for and more. Cowdray itself is a stunning location. There is loads to do and a visit to the ruins is a must. The staff were lovely, very helpful and couldn't do enough for us. We will be back. Thank you 🩷🩷🩷

September 29, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for your wonderful review - it is so valuable to us as a business and helpful to new guests yet to arrive. It is a really special place here at the Treehouses and we love sharing it with you. We are looking forward to your return.
Kind regards
THR Team

Rated 5 out of 5 stars

Birthday present experience

We have just returned from a wonderful stay at Tree House Retreats at Cowdray. It was perfect from start to finish. Jane and Victoria were amazingly helpful every step of the way and the treehouses were superb. Excellent quality of furnishings and fittings and milk, juice, teabags, washing up liquid etc all there for our arrival. We thoroughly enjoyed our holiday and rented 3 treehouses for 3 couples. We enjoyed the outdoor balconies and the wooden outdoor baths and loved driving the golf buggies !

September 22, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for taking the time to write a review. It sounds like you had a wonderful stay. It is a fabulous location for friends to get together - please come again!
Kind regards
THR Team

Rated 5 out of 5 stars

Idyllic mini-moon experience!

Our stay at the Tree House Retreats was nothing short of perfection for our mini-moon following our Wedding Day! The perfect, peaceful idyllic retreat to enjoy some quality time together. We stayed in Buzzard, and the accommodation was very clean, tidy and cosy. Had everything you could possibly need for your stay, even things such as binoculars, umbrellas, tote bags and lots of blankets to sit outside and enjoy the gorgeous view! We also hired the golf buggy for the duration of our stay for convenience of getting to & from the tree house; which we would absolutely encourage everyone to do! We will absolutely be back, thank you to THR for the most wonderful stay.

September 5, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for taking the time to write a review - we are thrilled you had the relaxing mini-moon you had hoped for. The Treehouses are the perfect setting for this - maybe an annual stay can be your anniversary escape?
We wish you well in your married adventure and
look forward to welcoming you back again.
Kind regards
THR Team

Rated 5 out of 5 stars

The perfect peaceful getaway

We stayed at Chukka for two nights in August 2025 for our mini-moon, and our experience at THR was fantastic. From the booking process to the pre-stay communications and the warm welcome we received, everything exceeded our expectations. Our host, Victoria, was incredibly friendly, professional, and thorough; she even allowed us to check in earlier than expected.

We enjoyed using the golf buggy to get around, and the facilities in the treehouse were of very high quality. It was clear that they thought of everything to ensure their guests felt comfortable.

We did notice two minor issues during our stay: the bathroom sink drained slowly, and there was a tapping or scratching sound that was noticeable when trying to go to sleep sound. It seemed to come from the ceiling or left window in the bedroom. We suspected it might be the outdoor fairy lights above the bath tapping against the wall/roof. We noticed these details during our stay that are worth mentioning, but neither of them negatively impacted our experience.

We have been recommending THR to all our friends and family. Thank you for making our break special! We’d love to bring our two boys back one day.

August 22, 2025
Unprompted review
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Reply from TreeHouseretreats

We are so pleased to hear how much you enjoyed your stay with us and we are very grateful that you have taken the time to write such a lovely review. Thank you for letting us know about the sink and the roof noise you experienced. We will look into these, we do have a maintenance team who can check concerns at any time during your stay.
We very much look forward to seeing you again soon.
THR team

Rated 5 out of 5 stars

Rest and Reset…

Rest and Reset…. We have just enjoyed a beautiful 2 night break in the Griffin treehouse. The team are so friendly and helpful. The treehouse is stunning in every way possible. The design has so much thought in it. The dog loved it and so did we. Would happily stay again. 🤩

August 4, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for taking the time to review your stay. We are so pleased to hear how much you enjoyed it. We do pride ourselves on being dog friendly, so it's great to hear your dog felt at home too.
We do hope to welcome you back again one day soon.

Rated 5 out of 5 stars

One of my favourite places to stay

One of my favourite places to stay. From arriving you are greeted by some of the nicest people you will meet. The treehouse is pure luxury. The two times we have stayed there. We couldn’t have wished for a better stay. Great place to take the dogs too. The buggy is a must and great way to get around the estate.

July 25, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you so much for your great review. It's always a delight to welcome you here and so glad you could unwind and relax. We look forward to seeing you both again ( and the dogs of course!) soon.
Best wishes
THR Team

Rated 5 out of 5 stars

Fantastic relaxing stay

We had a fantastic stay here and we were very sorry to leave. All the little touches were perfect and we felt so looked after. It was amazing to watch the birds and sit outside until late with the lantern. We hope to be back!

August 1, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you so much for your lovely comments. We are thrilled to hear that you may return and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Peaceful, beautiful, the best!

From start to finish, our experience with TreeHouseretreats was spot on. They were great with communication and accommodating to let us change the dates on our stay at relatively short notice. The Treehouses are stunning. So well decorated, designed and built into nature. A particular highlight is the outside bath and the whole balcony area, with the view into the forest and beyond. Getting your own buggy to drive to them is also a bit of fun too, a great little touch. We ordered a brekkie and dinner to be supplied too, and they were brilliant. All in all, this was the perfect getaway for a couple of nights of peace and relaxation. We will 100% be coming back!

July 21, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you so much for your review. We're thrilled to hear you had such a seamless and relaxing experience. It's great to know the meals hit the spot too! We can’t wait to welcome you back for another peaceful escape.
Kind regards
THR Team


Rated 5 out of 5 stars

Wonderful stay in luxurious treehouse

Wonderful stay in luxurious treehouse. Everything was thought of and we really appreciated the yoga mat and the mini bar. Victoria and Jane were so helpful and friendly and the golf buggy was great fun. Added bonus of the polo which Victoria kindly sent us passes for.
You could hear traffic noise when relaxing on the terrace of Buzzard but not much can be done about that.

July 16, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for taking the time to write a review. The Tree House has some thoughtful touches, that make your holiday a little more special and we are glad you enjoyed them. What a treat to see the Polo! We look forward to welcoming you back.
Kind regards
THR Team

Rated 5 out of 5 stars

Magical place!

July 7, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for your review - you are right, the Tree Houses are magical! We are looking forward to welcoming you back.
Kind regards
THR Team

Rated 5 out of 5 stars

Fabulous stay

Fabulous stay, great accommodation in a lovely area of West Sussex and amazing weather plus Polo on Sunday. Enjoyed by entire family

June 29, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for taking the time to write a review - 'the polo season is upon us!' It is a great addition to the Tree Houses having the polo lawns at the bottom of the woodland - walking distance with blankets and a hamper to watch a fast and exhilarating game! We are thrilled you got to go.
We look forward to welcoming you back.
Kind regards
THR Team

Rated 5 out of 5 stars

This was the best staycation we’ve ever…

This was the best staycation we’ve ever had, the golf buggy absolutely made it and we spent our time watching the polo which was also a brilliant bonus.
Victoria was the most amazing host. We will definitely be recommending this to everyone we know!

June 23, 2025
Unprompted review
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Reply from TreeHouseretreats

Thank you for taking the time to write a review, it is helpful to future guests and it is great to hear how you enjoyed your stay. We look forward to welcoming you AND your friends next time!
Best Wishes
THR Team

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