Firstly, the confirmation email for the order took days to arrive in my email. Normally, an online purchase confirmation would have been received almost instantaneous. Secondly, the order took 4 w... See more
Company replied
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Review summary
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I ordered a couple of bags from this site. I got the bags but not in perfect condition. one was missing a key ring holder that really is a big deal, I asked for the key ring to be sent to me, but was... See more
Company replied
The bag is cute but has that distinct, chemical smell to it that took days to go away. Also the leather has a rubbery feel to it and is stretchy. I wish it didn’t feel that way.
Company replied
Overall happy with my purchase but FYI the Rodeo inspired bag is NOT real leather. It has a strong chemical smell that most certainly means it’s not real leather. The construction is overall good, but... See more
Company details
Written by the company
"TRENDIESTY" -The Ultimate Hub for Trending Fashion- is your go-to online destination for top-notch clothing, fashion, and accessories, offering unbeatable deals on high-quality products.
Contact info
United Kingdom
- customerservice@trendiesty.com
- trendiesty.com
3.4
Average
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bag is perfect
Bag is perfect! well made and true to original. Only the delivery let it down! waited to long as l was anxious to receive it!!!
July 4, 2025
Reply from Trendiesty
Hi Tracey, We’re so happy to hear that you love the bag and found it well-made and true to the original. That’s exactly what we aim for! ;) <3
We’re sorry the delivery took longer than expected and made you anxious while waiting. We understand how exciting it is to receive a new bag, and we’re working closely with our carriers to minimize these delays in the future.
Thank you for sharing your feedback — and for trusting us with your order. We hope this bag brings you lots of joy, and we’d be thrilled to assist with your next purchase when you’re ready.
Warm regards,
Great quality bags at excellent prices
Great quality bags at excellent prices. I was sceptical that they would look very cheap but a couple of friends were fooled into thinking they were the real thing. I have placed a second order for another bag
July 4, 2025
Reply from Trendiesty
Thank you so much for sharing your experience with us. It truly made our day! <3
We’re thrilled to know you’ve already placed a second order; that’s the best compliment we could receive. We can’t wait for you to enjoy your next bag just as much.
Your continued support means the world to us 💕
Not leather!
Regardless of your arguments to the contrary, this item was NOT leather! To state that the overpowering chemical/rubber smell is 'the leather fermenting in transit' is ludicrous. Your returns process is laborious and unreliable. Your promise of instant refund is untrue. Your claim that you could not refund due to issues on the account is odd in that it has only occurred with yourselves and no other company. Your claim that you informed me that you were unable to refund is an absolute lie. You did most definitely not do this. I have every email you have sent me. To cap it all I have now received excess charges on my account as the refund was not made and paypal inform me that you will not address the issue until January. Avoid this company like the plague! There is nothing about this to be constructive about!
July 30, 2025
Unprompted review
Reply from Trendiesty
We’re very sorry to hear about your experience, and we’d like to clarify a few points.
Our return and refund process is transparent, and we operate warehouses in several countries to make returns as convenient as possible. In your case, we provided all return instructions by email and guided you through each step.
Unfortunately, we recently faced temporary restrictions with some payment providers (including PayPal) due to the type of luxury-inspired products we sell. This caused delays in issuing refunds, which we communicated to you. Your order has now been fully refunded, and those restrictions have been resolved.
Regarding your claim that the bag is not leather, we want to reassure you that all our bags are made from genuine leather, and we have laboratory certifications to prove this. The only non-leather material used is the lining, which, for some styles is made from high-quality vegan leather. This sometimes causes a slight odor when the bag is first opened, which fades with use.
We regret the inconvenience caused and are working hard to ensure that future orders and refunds are handled more quickly and smoothly.
Reply from Trendiesty
Thanks so much for the kind words! 💛 We appreciate you noticing the value.
We are Sorry, the delivery took longer than expected. We’re actively tightening our timelines with carriers to speed things up.
Enjoy your new bag, and thanks again for choosing Trendiesty!
Never received my purchase
June 9, 2025
Reply from Trendiesty
Hello Jane
According to the tracking information, your order was delivered on Friday, June 20, 2025, at 18:27 (GMT-06).
Please refer to the delivery confirmation using the tracking number that was provided to you via email. For privacy reasons, we are unable to share tracking details publicly here.
If you need assistance locating the tracking information, feel free to reach out and we’d be happy to help.
Thank you for your understanding!
Overwhelmed happiness
Overwhelmed happiness. Superb Customer Service. Their products are good qualities from craftsmanship to styles and prices are very reasonable. I purchased four (4) bags in total. Alto I had an issue in one bag, they resolved it in my satisfaction. They really went out of their way to satisfy my expectations.
June 13, 2025
Reply from Trendiesty
We’re truly happy to hear your sincere feedbackTeresita. It means a lot to us! It’s refreshing to see genuine appreciation, especially when there are so many fake reviews circulating from competitors. Thank you for trusting us and for your support!
Mini Kelly dupe leather handbag.
My only disappointment about the bags i bought is that the straps are too short gir cross body so I had to purchase new straps otherwise they are a very nice product. All as described, well made in genuine leather and they arrived in excellent condition despite poor packaging. The bags don't hold much but that's only to be expected due to their small size. A better dust bag would have been lovely however all in all they are perfect for a night out or special occasion. I am happy with my purchase.
June 5, 2025
Reply from Trendiesty
Thank you so much for your thoughtful feedback, Lorien. It really helps us improve, We’re glad you’re happy with the quality and design of the bags. We’ll definitely take your comments about strap length and dust bags into consideration for future improvements. We truly value your support!
Bags
Very happy with the bags I ordered so I than decided to order a few more bags to the collection!
June 4, 2025
Reply from Trendiesty
Thank you so much for your continued support, Jane. We truly appreciate having you as part of the Trendiesty family!
You sold me fake goods
You sold me fake goods, I bought what should have been top grain leather and what I received was plastic. You stopped responding as soon as I told you this!
Not only this, but I also never received what I ordered and got two completely different bags!
May 14, 2025
Reply from Trendiesty
Hi, We’re sorry you feel disappointed and would like to clear up some common misunderstandings about leather quality.
1. What “top-grain” really means.
Top-grain leather is made from the uppermost layer of the hide. To give it a smoother, more uniform finish, the surface is lightly sanded and then treated with a protective coating. That coating can feel “plasticky” to the touch, but it protects the leather from scratches and stains and is standard in high-end handbags.
2. Why simple tests can mislead.
Internet tips such as holding a lighter to the material or judging by smell aren’t reliable once leather has been professionally finished. Modern tanning and finishing processes (polyurethane coatings, pigments, or aniline dyes) change both the surface texture and scent, so genuine cowhide can sometimes be mistaken for synthetic material.
3. How to verify authenticity.
Look at the back (suede) side: Real cowhide will always show natural fiber structure, not a smooth woven fabric.
Check the grain pattern: Genuine leather has subtle, non-repeating pores and wrinkles.
Consult a professional: A local cobbler or leather-goods repair shop can confirm the hide type in minutes.
All Trendiesty bags advertised as leather are crafted from genuine cowhide—never PU or PVC imitations. We source both top-grain and “double-layer” (bonded top-plus-split) hides, which are clearly described in each product listing.
You can also learn more about leather grades and finishes in the “Materials” section of our blog.
P.S. Due to a high volume of emails, there may be a slight delay in our response times. Please rest assured that every inquiry is important to us, and our team is working hard to get back to everyone as quickly as possible. We appreciate your patience and understanding.
Thank you for giving us the chance to clarify. We stand behind the authenticity of our products and are here to help resolve any issues.
I bought the Balenciaga Rodeo in…
I bought the Balenciaga Rodeo in November. By May, the clasp had completely come away from the bag making it unwearable. This company says it is general wear and tear and won’t replace or refund. Be wary! I don’t believe that 6 months is a reasonable life for a bag. Do you? I wish I had spent a bit more and bought from a reputable company.
May 19, 2025
Unprompted review
Reply from Trendiesty
Thank you for your feedback
Please note that we offer a 14-day window from the date of delivery to request any return or exchange, as stated in our return policy. The bag was delivered in perfect condition, and it’s possible that the damage occurred due to improper use or handling over time. Unfortunately, we cannot take responsibility for damage that occurs six months after receipt, as this falls outside the coverage of our policy and is generally considered normal wear and tear depending on usage.
We take great pride in the quality and craftsmanship of our bags, and the vast majority of our customers are extremely satisfied with their purchases, even after extended use.
We're always here to support our customers, but we kindly ask that concerns be raised within the outlined time frame so we can assist properly.
Beautiful !!!
Took a bit for delivery but it was worth it!!! its a beautiful bag well made!!!
May 8, 2025
Reply from Trendiesty
Thank you so much for your patience, Grethell! We're thrilled to hear it was worth the wait and that you’re happy with the quality of the bag. Enjoy styling it and we're here anytime you need something special again! 💕
Reply from Trendiesty
Thank you! We're so glad you love the bag — it means a lot to us. Enjoy it, and feel free to reach out anytime you need something new! 💖
I'm so impressed !
I'm so impressed! The size is perfect for everyday use, and it holds its shape beautifully. This is going to be my go-to summer bag
April 4, 2025
Unprompted review
Reply from Trendiesty
Thank you so much! We're thrilled to hear you're loving it.☀️👜 Enjoy every moment with your new favorite bag!
The stitching in the bag is coming…
The stitching in the bag is coming apart. I reached out to you I have not gotten a response on what is going to be done to resolve the issue. I intend to post this with pictures for others to see if this not resolved to my satisfaction.
April 13, 2025
Reply from Trendiesty
(Updated) Hi there,
We're truly sorry to hear about the issue with your bag. If you haven't already, please reach out to our support team at customerservice@trendiesty.com and include clear pictures of the stitching issue. Kindly note that due to a high volume of inquiries, our team may take 48 to 72 hours to respond — but rest assured, we always take full responsibility for product quality and delivery, and we will make sure a fair resolution is provided.
We understand your frustration and are here to help. If you feel your concerns haven’t been addressed after that timeframe, you're absolutely free to share your experience publicly. We appreciate your patience and the opportunity to make this right.
Warm regards,
---------------------------------------------------------
Update after reviewing your order:
Your bag was successfully delivered on Sunday, April 20, 2025, and at the time, it arrived in good condition. As per our policy, any issues or return requests must be submitted within 14 days of delivery. Since it’s now been over a month, and the reported stitching concern appears to be due to wear over time, we unfortunately cannot take responsibility for damages that occur after extended use.
We appreciate your understanding, and we remain committed to offering quality products and service.
Reply from Trendiesty
Thank you so much for your feedback! We're glad you love the bag 🤍
The leather may feel a bit stiff at first, but it's made to soften over time and develop a beautiful patina with use.
We hope it becomes one of your favorite go-to pieces!
Love this purse
Love this purse! Superior quality! Definitely a “show stopper” when I wear it out!
April 8, 2025
Reply from Trendiesty
We're thrilled to hear that you love your new purse! 💖
Thank you for the kind words — we're all about delivering standout pieces with lasting quality.
Enjoy turning heads with your showstopper! ✨
Reply from Trendiesty
Thank you so much for your kind words! 🖤
We’re thrilled you love your bag and truly appreciate your support.
Can’t wait to have you shop with us again soon! Best
Beautiful beg.good customer service
Beautiful bag.good customer service. Good quality well maid
April 4, 2025
Reply from Trendiesty
Thank you for your lovely feedback! 👜✨
We’re so glad you’re happy with the bag and our service — your satisfaction means everything to us.
Enjoy your new piece and see you again soon! 💕
Leather bag
Bought a bag from Trendiesty after reading about the review and I can confirm - all of these reviews are true. Excellent quality of material and workmanship. Will be my go to place for buying handbags.
March 11, 2025
Reply from Trendiesty
Thank you so much for your kind words and trust! 💖 It truly means a lot.
Welcome to the Trendiesty family, and we can't wait to help you find your next favorite bag!
Completly satisfied
Very good product, shipment very fast, costumers service ready to answer any question. PERFECT.
March 11, 2025
Reply from Trendiesty
Thank you so much Valeria for your kind words! We're thrilled to hear you loved the product and had a great experience with our customer service. Your satisfaction means everything to us 🤍✨ We can’t wait to serve you again soon!
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