Trent Stairlifts Limited Reviews 

160
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Prompt service . Stairlift was fitted within four days of ordering . Engineer Owen completed installation and all paperwork very efficiently in under two hours . Everywhere was left clean and tidy .... See more

Rated 5 out of 5 stars

From the moment I rang them in a state of panic due to my father’s deteriorating condition almost overnight and I was worried that we couldn’t get him downstairs in the extreme heat, Trent Stair Lifts... See more

Rated 5 out of 5 stars

From my first phone call, answered by a pleasant -voiced gentleman, who was really helpful, to a gentleman who called to measure up for the stairlift and explained all the fitting required and the var... See more

Rated 5 out of 5 stars

After initial contact- Dan arrived the next day to measure and gave us a quote instantly - no hard sell- just gave us the information politely. We decided to rent and within 4 days the stairlift was... See more

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Company details

  1. Mobility Equipment Supplier

Written by the company

Local Nottingham stairlift company, offering installation of New, Reconditioned or a Rental straight and curved stairlifts. Free quotations and no obligation. We can service and repair your stairlift. Warranties offered on straight and curved stairlifts. Removals of straight and curved stairlifts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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4.9

All reviews

(160)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service and Quality from Trent Stairlifts - A Heartfelt Thank You to Dan and Team

I recently had the pleasure of getting a stairlift installed for my parents by Trent Stairlifts, and I must say, the experience exceeded my expectations. Dan, the owner, was incredibly helpful throughout the entire process. He took the time to understand our needs and offered a solution that was both practical and affordable.

The installation team was professional, efficient, and tidy, ensuring that the stairlift was installed with minimal disruption to our home. The stairlift itself is of high quality, operates smoothly, and has made a significant difference in their daily lives, providing safety and independence.

I highly recommend Trent Stairlifts to anyone considering a stairlift. Their personalized service, attention to detail, and the quality of their products truly stand out. Thank you, Dan and the Trent Stairlifts team, for your exceptional service!

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Trent stairlifts - 10/10

Trent stairlifts were very accommodating at very short notice for my grandma.

Engineers Dan and Neil fitted a curved stairlift efficiently and to a safe and high standard with minimum interruption.

Would highly recommend the team to further potential clients.

10/10

March 1, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review and your Acorn stairlift, it was a pleasure to help your grandma.

We wish you all the best in the future.

Kind regards
Trent Stairlifts

Rated 5 out of 5 stars

Go with local stairlift company

Recently brought acorn stairlift. Really impressed with the product, and the fitting. Daniel and Neil were veryclean and tidy, approachable and answered all my queries about the product and any issues that may arise in the future.

March 1, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review on your Acorn T565 curved stairlift, it was a pleasure to help you.

Many thanks
Trent Stairlifts

Rated 5 out of 5 stars

Stairlift removal

On time and all went smoothly

February 29, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you, we wish you all the best in the future.

Many thanks
Trent Stairlifts

Rated 5 out of 5 stars

Very professional

Very professional, kind and friendly. Mr Chapman went out his way to go above and beyond with the service provided. Cannot recommend anyone better.

January 14, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your kind words on your Acorn stairlift, we are always here to help everyone. We wish you all the best in future.

Kind regards
Trent Stairlifts

Rated 5 out of 5 stars

Really great customer support when…

Really great customer support when buying a lift install was easy and quick would definitely recommend to a friend

February 24, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

We appreciate your kind words on your stairlift you purchased from us. We wish you all the best in the future.

Many thanks

Rated 5 out of 5 stars

Fitted a curved stairlift for my mum

Fitted a curved stairlift for my mum, thank you so much. She loves the freedom it gives her

November 16, 2023
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review on your Brooks curved stairlift, we're so happy to hear it has your Mum.

Many thanks

Rated 5 out of 5 stars

Trent Stairlifts

Excellent efficient service. Highly recommend.

February 20, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review on your stairlift, we appreciate it.

Kind regards

Rated 5 out of 5 stars

Reliable and pleasant to deal with

Reliable and pleasant to deal with. Came out quickly and was detailed and understanding. Competitive prices.

November 6, 2023
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you so much for your review on your Acorn stairlift, we appreciate it.

Thank you

Rated 5 out of 5 stars

Best service

Best service, very professional highly recommended. 10/10 thanks

February 19, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for taking the time to leave a review on your stairlift.

Many thanks

Rated 5 out of 5 stars

Great Service

Very easy to deal with. Came out promptly and explained in detail what he could do for us. A couple of days later they turned up and fitted the stairlift as described. Competitively priced and installed in quick time.

January 26, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your kind review on your stairlift, we appreciate your feedback.

Many thanks

Rated 5 out of 5 stars

Absolutely brilliant service… We needed…

Absolutely brilliant service… We needed a stairlift removed from our house and we contacted Trent Stairlifts who swiftly answered our questions and came to remove the stairlift within a few days. On removal day arrived on time, removed within 30 minutes, super swift service… I highly recommend anyone to use Trent Stairlifts…

February 16, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review, we’re was happy to help and we remove as many straight and curved stairlifts as we can locally.

We wish you all the best in the future

Many thanks

Rated 5 out of 5 stars

We've recently had a reconditioned…

We've recently had a reconditioned curved stair lift fitted. The make is a ACORN STAIRLIFT and we are very impressed by the product. Trent stairlifts have done a great job and it's nice to use a local stairlift company.

Don't make the mistake we first made and went with a mobility company!!! As all they do is sub the work out!

Thank you to Dan and Ben who fitted the stair lift, they was very good and polite.

Thank you

February 1, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for taking the time to leave a review on your curved acorn reconditioned stairlift.

Yes that’s right your alway best to go with a stairlift company as we do the work and don’t pass the work on like mobility companies do.

Thank you for choosing Trent stairlifts, it was a pleasure to help you.

Many thanks

Rated 5 out of 5 stars

Excellent Service and a competitive price

Dan from Trent Stairlifts visited our home and talked us through all our options and helped us decide on the best choice. He was friendly and helpful and provided us a full quote with no sales pressure whatever. He gave us an idea of when they could install if we decided to go ahead - and we were happy with everything so agreed it. They came to install everything exactly when they said they would, and were very professional, courteous and competent throughout. Since installation, everything has worked really well and we’ve been very happy with the stairlift. As well as being professional they’re also really nice people. Would thoroughly recommend them. We’re glad we found them.

January 27, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for taking the time to leave a kind review, we appreciate your feedback on your curved Acorn stairlift.

We are always here to help and we wish you and your family all the best for the future.

Many thanks
Trent Stairlifts

Rated 5 out of 5 stars

We’ve been with these for a years now…

We’ve been with these for a years now and there aftercare is the best out there. They installed a curved Acorn stairlift for us and a lot of are friends now.

Fair on price and a nice set of engineers to deal with. Alway go with a stairlift company not a mobility company!

Thank you

January 31, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your lovely kind words on the aftercare of your stairlift, its always a pleasure to help.

Kind regards
Trent Stairlifts

Rated 5 out of 5 stars

Trent stairlifts purchased my dad’s…

Trent stairlifts purchased my dad’s stairlift from me and I have to say what a pleasure it was doing business with them! They called me 30minutes before arriving and arrived on time he checked the stairlift and then paid before he dismantled it. He took great care dismantling it and was very polite and hardworking. I am moving house shortly and moving into a bungalow but wouldn’t hesitate to use this company again. When talking to him I didn’t realise this company install and rent out stairlifts-I wish I had known this when I was looking to buy one for my dad instead of using a well known company that couldn’t be bothered with us unless I was paying huge amounts of money. If you ever need a stairlift please use this company you won’t regret it!

January 29, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your so much for your kind review. We are one of the only stairlift companies that actually buy stairlifts back and we are always looking for more stock as we rent a lot of straight and curved stairlifts out.

Renting a stairlift can be a cheaper option for sure. We wish you all the best for the future.

Many thanks

Rated 5 out of 5 stars

Brilliant service, would highly recommend

Very professional, efficient and friendly service provided by Dan and the team. All options explained to provided best solution for individual needs. Time from initial call to installation was speedy and installation very neat and tidy with full operational guidance given. I was extremely impressed and would highly recommend them to anyone considering a stair lift

January 26, 2024
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review Mr Harris on your straight rental slimline stairlift. We appreciate you taking the time to leave us a review on your Acorn T700 stairlift.

Many thanks
Trent Stairlifts

Rated 5 out of 5 stars

Helpful family company

Trent Stairlifts were hugely helpful at a very difficult time for us, and for our Mum. They were prompt but never pushy, their advice was expert and made sense, and they delivered a high quality product with excellent service.
Highly recommended.

December 11, 2023
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review on your Acorn rental straight stairlift Matt, we are always here to help every customer and we wish you and your family all the best in the future.

Kind regards

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, from initial enquiry on a Monday morning to fitting on Thursday same week, would highly recommend

December 21, 2023
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for taking time to leave a review, we can often install a stairlift within a few days of measuring your staircase.

Kind regards

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