Trent Stairlifts Limited Reviews 

160
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Prompt service . Stairlift was fitted within four days of ordering . Engineer Owen completed installation and all paperwork very efficiently in under two hours . Everywhere was left clean and tidy .... See more

Rated 5 out of 5 stars

From the moment I rang them in a state of panic due to my father’s deteriorating condition almost overnight and I was worried that we couldn’t get him downstairs in the extreme heat, Trent Stair Lifts... See more

Rated 5 out of 5 stars

From my first phone call, answered by a pleasant -voiced gentleman, who was really helpful, to a gentleman who called to measure up for the stairlift and explained all the fitting required and the var... See more

Rated 5 out of 5 stars

After initial contact- Dan arrived the next day to measure and gave us a quote instantly - no hard sell- just gave us the information politely. We decided to rent and within 4 days the stairlift was... See more

Company replied

Company details

  1. Mobility Equipment Supplier

Written by the company

Local Nottingham stairlift company, offering installation of New, Reconditioned or a Rental straight and curved stairlifts. Free quotations and no obligation. We can service and repair your stairlift. Warranties offered on straight and curved stairlifts. Removals of straight and curved stairlifts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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4.9

All reviews

(160)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Acorn straight stairlift, 5 stars

We recently brought an Acorn straight slimline stairlift from Trent Stairlifts and we have to say we are very impressed with it. It’s a lot better than the Stannah stairlift we had before.

Thank you for all your help

December 1, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your kind review, we're happy to hear your Acorn 130 T700 straight stairlift has been helpful. We agree Acorn is a better product for sure then a Stannah stairlift.

Kind regards
Trent Stairlifts

Rated 5 out of 5 stars

Highly Recommended

Great service throughout from Dan. Stairlift fitted within 48 hours of first contact. Very professional, no hard sell, no fuss and no mess. Fully deserving 5 Stars!

December 2, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank so much for your kind review on your stairlift, we're happy to hear its been a big help.

Many thanks

Rated 5 out of 5 stars

Stairlift to the Stars !…

Surveyed and fitted in three days Thats excellence by any standard. No fuss, no mess, very little noise with the job completed in less than two hours. Comprehensive demonstration of equipment and its operation by Dan. Altogether a very professional job.

November 18, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review Mr Foster on your straight Acorn T700 stairlift, its nice to hear your kind feedback.

Many thanks
Trent Stairlifts

Rated 5 out of 5 stars

Great service

Great service. Quick. Efficiant. Thanks Dan.
Would recommend to any one.
Great to have my freedom back.

November 8, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your kind words and its great to hear that fitting of your Acorn stairlift has gave you your freedom back.

Kind regards

Rated 5 out of 5 stars

Amazing customer service, 5 * in every way!

Dan is such a gent, polite and professional. He put me and my Mum straight at ease. He was honest and open about what Mum needed and which would be the most appropriate for mum, her needs and her finances... NO hard sell which was fantastic.

He is reliable, punctual and hardworking. He did a fantastic job removing and taking away our old stairlift and fitting the new one. No damgage to our stairway at all. Cleaned up after too.

We had to call him back out a few weeks later and it was no problem. He came out straight away and although our problem couldn't be sorted there and then he kept working on a solution and kept us informed along the way until it was resolved.

We are over the moon with Dan and Trent stairlifts, we would 100% recommend them to everyone.
Genuine, honest customer service which is very hard to come by these days.

Thanks Dan and Trent stairlifts.

September 14, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your kind and honest review on our stairlift company, we are always here to help every customer whether its a straight or curved stairlift.

We wish you and your family all the best for the future and it's been a pleasure to do business with you.

Many thanks
Trent Stairlifts

Rated 5 out of 5 stars

good and friendly service

I had a very good overall experience, friendly staff and fitting service was informative. Very happy with their service and the stairlift.

August 30, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review on your Acorn stairlift, its greatly appreciate.

Regards
Trent Stairlifts

Rated 5 out of 5 stars

Excellent service

Excellent service, tidy installation of stair lift, good explanation of how to use.
Recommended without hesitation.

August 19, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review on Brooks rental straight stairlift, we appreciate your kind feedback.

Many thanks

Rated 5 out of 5 stars

The stairlift

Right from the first phone call, l could tell Trent Stairlifts were right for me.
Dan explained everything in a straightforward way and it was just what we wanted. Installation went smoothly 3 weeks later without any issues. We are very happy with our stairlift. We would highly recommend Trent Stairlifts ltd.

August 16, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for taking the time to leave a review. We appreciate your kind words about our stairlift company. Its nice for us to know that your curved Brooks T565 stairlift you are very happy with.

We wish you and your family all the best in the future.

Kind regards
Trent Stairlifts

Rated 5 out of 5 stars

First class service I received from the…

First class service I received from the fitted of the stairlift very Polite he listened to me to what I have to say before he started the next stage of fitting the stairlift

July 14, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you so much for your review, we appreciate your kind words.

Many thanks

Rated 5 out of 5 stars

Dan is perfect to deal with

Dan is perfect to deal with, provides a great service, and keeps you informed throughout.Would recommend to any one thinking of purchasing a stair lift.

June 15, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review, very kind.

Many thanks

Rated 5 out of 5 stars

B. Hambleton 8 June 2022 Prompt respy enquiry

Prompt responce to my enquiry, survey date arranged during which all aspects of the stairlift installation were explained and a quotation issued and accepted.
The installation was carried out on the agreed day and operating instructions given. All without any fuss and worry for the elderly occupier.Highly satisfied.Many thanks to Daniel.

June 8, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your review Mr Boot, we are glad you are pleased with the service.

Many thanks

Rated 5 out of 5 stars

Fabulous

I cannot recommend Dan enough, from the minute he came round to my mums to explain everything & give me a quote, to the day when he came to fit it. I had a reconditioned straight stairlift with a years warranty on it for my mum. Very reasonably priced too. Dan explained everything thoroughly & leaving no mess whatsoever. Would not hesitate to recommend Trent stairlifts to anyone.

June 7, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Many thanks for kind words, we are happy you are pleased.

Kind regards

Rated 5 out of 5 stars

I had a acorn curved stairlift put in…

I had a acorn curved stairlift put in for my nana, it was quickly done professionally by trent stairlifts, would highly recommend.

May 23, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thanks for your kind words.

Many thanks

Rated 5 out of 5 stars

Recently purchased a straight acorn…

Recently purchased a straight acorn T700 from Dan. His service was amazing, would use again if needed for other family members. Highly recommend.

May 15, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for taking the time to leave a review and we are happy you are pleased.

Many thanks

Rated 5 out of 5 stars

Fantastic service from Dan

Fantastic service from Dan. Arranged an initial visit to my parents quickly, was really helpful and thorough with no sales pressure whatsoever. Great communication, swift installation and really kind and helpful to my parents. Cannot fault in any area and would definitely recommend.

May 13, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for taking the time to leave a review.

Many thanks

Rated 5 out of 5 stars

Great service, advice and price

Great service and price. Dan attended promptly to quote and install our stairlift. The installation was arranged at short notice and was completed to a high quality at a very reasonable price. Dan took time to demonstrate it to us so that we can use it safely and correctly. The stairlift supplied is of great quality and has been a great help for my Dad. Very Satisfied!

May 5, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank you for your kind words Mr Abbott.

Many thanks

Rated 5 out of 5 stars

Excellent Service at Fair Prices

From my initial enquiry, through installation, to decommissioning the service has been fantastic and the costs fair.

Dan outlined all the option from rent to buy, straight to curved, without any pressure.

Installation and decommissioning were completed promptly and professionally without any mess.

Highly recommend.

April 5, 2022
Unprompted review
Trent Stairlifts Limited logo

Reply from Trent Stairlifts Limited

Thank so much your your review, we are pleased we could help.

Thank you

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