TrustonTap - Oxford Reviews 121

TrustScore 4.5 out of 5

4.5

Lovegroves Farm, High Street, Long Wittenham, OX14 4QQ Abingdon, Oxon, GB


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Rated 5 out of 5 stars

Prisca has made the world of difference to us, She has been there for mum when we cannot. Kind, patient and understanding with the knowledge needed to look after elderly patients with dementia

Company replied

Rated 5 out of 5 stars

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... See more

Company replied

Rated 4 out of 5 stars

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... See more

Company replied

Rated 5 out of 5 stars

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... See more

Company replied


Company details

  1. Home Health Care Service
  2. Disability Services and Support Organisation
  3. Aged Care

Written by the company

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Contact info

  • Lovegroves Farm, High Street, Long Wittenham, OX14 4QQ, Abingdon, Oxon, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

121 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The team was really helpful

The company was lovely and great team work.

December 25, 2022
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Reply from TrustonTap - Oxford

Thank you so much for your lovely review which will help others who are also looking for care. Regards Antonia

Rated 5 out of 5 stars

I am so glad I was out in touch with…

I am so glad I was out in touch with yourselves you have taken a wait of my shoulders and assisted and helped me a lot. Very unpaid very stress free. Nothing is to much

October 3, 2023
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Reply from TrustonTap - Oxford

I am pleased we have been able to help. Thank you for your support

Rated 5 out of 5 stars

this company is wonderful,just a phone…

this company is wonderful,just a phone call away if needed, Debbie, Karen and Petra looked after my husband for a few years , they were fantastic, very kind, and thoughtful, and did a really good job.

October 3, 2022
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Reply from TrustonTap - Oxford

Thank you for this. Much appreciated

Rated 5 out of 5 stars

I worked with Trust on Tap for over…

I worked with Trust on Tap for over three years , and I can honestly say that had it not been for my own unfortunate hip replacement that went wrong , I would still be employed by them .
Management is approachable and staff members closely monitored without feeling that they are not being appreciated . I will always refer patients and carers to their company

October 3, 2023
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Reply from TrustonTap - Oxford

Thank you for your kind words Kind regards Antonia

Rated 4 out of 5 stars

Excellent experience

We found the process of finding a carer relatively simple and are extreme happy to have found a very lovely carer Tara Rai

October 3, 2023
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Reply from TrustonTap - Oxford

I am glad we have been able to help. Thank you for your feedback

Rated 5 out of 5 stars

I am very happy with the company

I am very happy with the company. The staff is really Cooperative and understanding. Very Grateful to be part of such a good team.

October 3, 2023
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Reply from TrustonTap - Oxford

Thank you for this, Rehana.

Rated 5 out of 5 stars

Trustontap is an amazing company to…

Trustontap is an amazing company to work with. I was a carer with them for a few years and found them helpful and supportive in all areas. Fantastic team in the office and William and Antonia was available At all times Can’t recommend them highly enough.
A care company that actually cares. Well done Trustontap.

September 26, 2023
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Reply from TrustonTap - Oxford

Thank you so much for your kind review which means so much to all the team at TrustonTap. Hopefully it will help others find the care they need. Kind regards Antonia

Rated 4 out of 5 stars

Trust on Tap is good at supporting carers and clients…

Trust on Tap is very good at finding me work, training me and giving me useful up to date information. They give health and Covid updates and advice us regarding how to support clients with different needs.

September 26, 2023
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Reply from TrustonTap - Oxford

Cathy thank you for your kind review regards Antonia

Rated 5 out of 5 stars

TrustonTap: Great team to work with.

Great team to work with. I’ve received tremendous support from the office throughout my time as carer. I’ve been with trust on tap now for the past 8 months and I’m really enjoying it. Recommend it to all carers who have a passion for taking care of the vulnerable and elderly.

February 1, 2023
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Reply from TrustonTap - Oxford

Many thanks

Rated 5 out of 5 stars

A very good company

Always good communication with clients and carers and staff always willing to help and support in any situation

September 7, 2023
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Reply from TrustonTap - Oxford

Thank you for your kind review which is so helpful to everyone at TrustonTap. Regards Antonia

Rated 5 out of 5 stars

Support to my Mum whos 92 - Brilliant

Trust on Tap attend my Mum twice a week for companionship and some house cleaning, Berlinda who attends is nothing less than brilliant, kind, considerate, friendly and really cares about visiting my Mum, all my experience over the last 2 years has been really excellent and I would always recommend them to others

August 28, 2023
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Reply from TrustonTap - Oxford

Many thanks,
William, TrustonTap

Rated 5 out of 5 stars

Personally

Personally, I feel that TrustonTap Recruitment Agency Oxford, provides an outstanding service to both employees and customers.

In my personal experience TrustonTap Recruitment Agency have been very helpful, consistent and efficient when I have contacted the team via email or by phone.

The TrustonTap team has supported me with any issues or concerns that I have experienced with my customers.

As a home carer I am very pleased that I am employed with TrustonTap Recruitment Agency as I feel that it provides a professional and excellent service to customers and employees.

August 29, 2023
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Reply from TrustonTap - Oxford

Mary, thank you for this
William

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