Tutorfair Reviews 100

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I also have been affected by the Tutorfair to Superprof merger. Just as the previous poster, I am a professional tutor and have been using the Tutorfair website for many years. There was very lit... See more

Rated 1 out of 5 stars

I've been working with Tutorfair for years as a tutor. Suddenly, with only a week's notice, they told us that they were merging with another company, in other words they've been bought out. We were pr... See more

Rated 5 out of 5 stars

As a tutor this is an excellent site to use. Instant and efficient replies from the main office and regular weekly payment. Ads to see for tutors which are clear. All the parents/students through this... See more

Rated 5 out of 5 stars

Simply the best way of finding new tutors. The booking system is very transparent and easy to use. You are free to select tutors without any pressure or interference from the agency. The first lesson... See more

Company details

  1. Private Tutor

Written by the company

Tutorfair is one of the UK's largest communities of professional tutors. Easily compare our great selection, including background checks and student reviews to choose a tutor based on what's important to you. A percentage of each purchase on our platform goes towards the Tutorfair Foundation - an education charity that provides high-quality tuition to raise the attainment and life chances of young people from disadvantaged backgrounds.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

100 reviews

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Rated 5 out of 5 stars

Maths GCSE Tutoring - NurpurJ

Excellent experience! Great time keeping and subject knowledge, exactly what my son needs. We are very happy with the tutoring and we are looking forward to the lessons to come.

September 26, 2020
Unprompted review
Rated 1 out of 5 stars

Extremely frustrating as a tutor

Extremely frustrating as a tutor. The website takes an incredible percentage of a tutor's fee. Also, they use an algorithm to rank the tutors and it's based on the amount of students. If the tutor has few students they automatically hide the tutor's profile!!

August 13, 2020
Unprompted review
Tutorfair logo

Reply from Tutorfair

Hello,

We're very sorry that you had a negative experience on the site. Our algorithm does not rank tutors based purely on the number of students they have, but uses a range of factors to determine a tutor's profile quality.

It is very rare that we hide a tutor's profile on the site, but I can assure you this is in no way related to the number of students that they have. If you're having trouble gaining traction, please feel free to message us at support@tutorfair.com and we'll be happy to assist you!

Rated 5 out of 5 stars

BEST TUTORING SITE EVER- QUALIFIED TEACHER'S REVIEW

As a qualified teacher, this company is outstandingly impressive when it comes to looking for a second income, you work according to how you want and it is very flexible. The layout of the site is easy and accessible; people can see your reviews and students are able to see your calendar and your availability. It also has a good scheduling system, they send out emails to remind you of your lessons and when you are paid, they enlist all the hours you have done. A tutor's profile is also recognised for their qualification and hours they do, this builds credibility for teachers and a way of finding more clients.

I am personally happy with the 300 hours I have done, I have found a second income which is brilliantly fantastic and Tutorfair have the best service. Their kind, professional and very empathetic and quick to respond.

July 27, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible service for tutors!

Horrible service for tutors!
High comissions!
They are NOT transparent on these commisions for students...
(The students don't know about these tutor commisions) until they book a session with you and we need to explain students that our "high rate" is because we pay "a lot of commision".
So, they sell themselves as a "charity" but it is totally a hidden business!
So, they hide the tutor commision to the clients and also the aim of their business!
My tutor account have been closed because some students were not happy to pay my rates (because the high commision included on it) and Tutorfair agents told me that they were not receiving any benefit from me....so they were blaming to me about it!
Students, pls, don't book sessions with them...they are liers and unrespectful people...

July 10, 2020
Unprompted review
Tutorfair logo

Reply from Tutorfair

Hello Maria,

We're sorry to hear that you had a negative experience using our platform.

Our commission rate is the cheapest for the type of service we provide to tutors, and aligned with other leading companies in this sector. This is not hidden from our clients, and all of the information can be found on our website.

A percentage of each lesson booked on our platform goes towards the Tutorfair Foundation. This is our charity arm, which provides high quality tuition to raise the attainment and life chances of young people from disadvantaged backgrounds. We train volunteer tutors to work with students, increasing their knowledge, skills and aspirations.

If you have any other questions, please feel free to contact us at support@tutorfair.com and we'll be happy to help.

Rated 1 out of 5 stars

They are awful

They are awful. They do not care about their tutors. They call themselves a charity but they are a money making machine disguised as a charity.

April 27, 2020
Unprompted review
Tutorfair logo

Reply from Tutorfair

Hello KD,

I'm sorry to hear that you've had a negative experience with us. We very much do care about our tutors - they're at the heart of Tutorfair and what we do. If you could be more specific about what happened, we'd be happy to try and help resolve your issues.

Each lesson booked on Tutorfair helps to support out charity, the Tutorfair Foundation. A donation from each lesson helps us to partner with disadvantaged inner city schools, and provide free tuition to students from low-income backgrounds.

If you have any other questions, please feel free to contact us at support@tutorfair.com!




Rated 1 out of 5 stars

Terrible

Terrible. They do not get back to me quickly as a parent and my childs education is important when I ask questions to them. They are second rate compared to other companies out there

April 20, 2020
Unprompted review
Tutorfair logo

Reply from Tutorfair

Hello Darren,

We have a strong track record with customer support, and reply to all e-mail queries during business hours within 1 - 2 hours. We also have a phone line for those that need immediate support.

We're sorry that you had a negative experience with us. If you have any further questions or if we can be of service to you in the future, please do message us at support@tutorfair.com.

Rated 5 out of 5 stars

This is by far the best tutoring…

This is by far the best tutoring platform in the UK, both for tutors and students. Very efficient and user friendly website. Its per lesson charity donation removes all the stigma that exists around the tutoring industry. I have picked up so many good clients from the site and have also recommended them to new clients i am not able to help. 100% of the time the feedback has been that the parent has found an outstanding tutor they are happy with.

April 12, 2020
Unprompted review
Rated 5 out of 5 stars

I would like to leave a review about…Caroline jarman

I would like to leave a review about Caroline Jarman she was tutoring my son to prepare him for his gcse that had to come to a stop after the GCSEs were cancelled at this very difficult time Matthew got such a lot from her lessons he was feeling more confident about what his results may be I highly recommend Caroline
Many thanks

March 25, 2020
Unprompted review
Rated 5 out of 5 stars

Great tutoring resource

As a tutor I always had an excellent customer support by Hannah and have had a good number of students. Highly resourceful site for quality education.

July 4, 2019
Unprompted review
Rated 5 out of 5 stars

I received a lot of great work!

Tutorfair is the first company that I tutored with and my experience as an early tutor was very positive. I was able to set my own hourly rate and contact clients who were requesting tuition assistance.

As my profile grew with reviews and ratings, clients started contacting me to the point where I had to hide my profile as I did not have enough time to tutor everyone. Computer Science is a heavily sought after skill and I heavily recommend Tutorfair to my friends and family.

April 26, 2019
Unprompted review
Rated 5 out of 5 stars

Best tutoring company I've worked with!

I've used Tutorfair for over 3 years now and have tutored some amazing students in the UK, Switzerland and Dubai. The consistency and support provided by the company is beyond comparison. For professional tutors seeking a transparent way of working, Tutorfair is the right place to develop and grow as a tutor.

April 26, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE TUTORFAIR

Awful company, rude staff who do not respond, and worst of all every single tutor is 25% more expensive than anywhere else.
DO NOT USE TUTORFAIR!

February 11, 2019
Unprompted review
Tutorfair logo

Reply from Tutorfair

Sorry that we could not let you stay on as a tutor with us. We work on the principle that we expect our tutors to treat our support staff with respect as this is an early indicator of how they will treat customers and students.

As to being more expensive, our starting commission is in line with the leading players and much cheaper than most traditional agencies.

Rated 3 out of 5 stars

Beware!! Tutorfair take a very high commission from you to be a tutor on their site.

I have been with Tutorfair for around 6-8 mths as a tutor. It is a site that seems ok, but there are a few issues.
- Their commission rate is EXTREMELY HIGH!! I charge £37pr hr & was shocked to only receive £23 of this!! Which means Tutorfair take £14 in commission!! Although this is supposed to go down after 100+ lessons there isn't enough job opportunities & traffic going through the site to pick up potential tutees. I'm currently working at a loss at the moment, which is not good. But the client/student I've picked up via this site is lovely, so I've no issues with that.

April 7, 2018
Unprompted review
Rated 5 out of 5 stars

I can't imagine what a wonderful …

I can't imagine what a wonderful company that Tutorfair is !!
I'm from China and I'm looking for some tutors for my boss's daughter, and people in Tutorfair have helped me a lot!! And I'd like to take this opportunity to express my highest gratitude to Dear Mariota, who has been helping me from the very beginning till now! I can't thank her any more! I have found some of the best tutors from Tutorfair. Thanks a lot. I love you, Mariota, I love you Tutorfair!

August 21, 2017
Unprompted review
Rated 5 out of 5 stars

As a tutor this is an excellent site to …

As a tutor this is an excellent site to use. Instant and efficient replies from the main office and regular weekly payment. Ads to see for tutors which are clear. All the parents/students through this site were genuinely interested in finding a decent tutor and aware of the costs. Good system that the student pays in advance so last minute cancellation means you still get paid and haven't lost out. Highly recommended.

June 29, 2017
Unprompted review
Rated 1 out of 5 stars

Prepare to be spammed - every day no matter how much you demand they remove you from their list and leave you alone

I received some email from another site about receiving some free ebook from this tutor company. I signed up for the book which proved useless to me but from that moment on, it was all downhill. EVERY SINGLE day without fail, I am now being spammed by Tutorfair.. Sometimes twice a day. I have emailed them three or four times to urge them to stop doing so. They say it is not illegal - so they will more or less continue to do this to me. They told me to sign into their account and unsubscribe myself. When I go to sign in, their website does not recognise my email address even though they keep spamming this same email address.

Trying to get them to resolve this is like trying to get blood from a stone. I find this practice extremely unethical and somewhat desperate.
Do they really think that I would ever lose the key to my brain to want to use their company now? This is a caution to all potential customers contemplating signing up for information on this company. DO NOT DO SO unless you are 100% sure you want to use their services as they will spam you endlessly - day and night AND EVERY DAY. They are evidently very desperate for business which is why they are doing this but it has turned me off of them completely. I cannot recommend a company that has so little respect for peoples' personal space.

April 23, 2017
Unprompted review
Rated 5 out of 5 stars

great experience finding a tutor here

We met a number of great tutors on tutorfair, tried a few, and found the perfect one who has been a great role model for my daughter as well as to providing structure and referring materials for home study to steer us through the exams. My daughter definitely needed the extra confidence (as did I, not having done this before). Our school has not been stellar so I like to think my daughter at least has the best chance now.

Booking logistics are easy. (Half the time I'm doing it on the phone,waiting for the tube so the website is quite convenient).

November 5, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Eleven-Plus Training Day

I found this extremely useful. The information we were delivered was top notch, but just as important was an amazing opportunity for exchange made possible by getting so many highly-experienced tutors together in one room. Tutoring can be a profession with few networking opportunities and I am happy to say that this day was an important exception. While I won’t give away too much of the inside information we shared with one another, everyone left knowing at least one important tip or technique they hadn’t done at the start of the day. I really benefitted, and more to the point, so have my pupils.

September 4, 2016
Unprompted review

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