Wonderful customer service from Emma - dealing personally and efficiently with my email queries. Gifts arrived by post in timely manner. My little grandsons love their bath time toy boats (names etche... See more
Company replied
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Wonderful customer service from Emma - dealing personally and efficiently with my email queries. Gifts arrived by post in timely manner. My little grandsons love their bath time toy boats (names etche... See more
Company replied
The team at Twenty Seven have been fantastic supplying us and many other small businesses with Safety PPE. We needed a local supplier we could reply on and these guys listened and understood our needs... See more
Last minute - I ordered a cake topper for my daughter. Excellent quality, looked beautiful, and quick turnaround. I will definitely be ordering lots more. Thank you so much for being so helpful - I lo... See more
Company replied
Twenty Seven went the extra mile for me even during their busy Christmas period. Unfortunately through no fault of their own, my parcel was lost with DPD. Emma quickly responded and resolved the probl... See more
Company replied
Our vision is to create bring happiness to our customers and create special moments between people by designing beautiful, original, personalised gifts. We bring meaning to gift giving.
Castlebrae Business Centre, EH16 4BB, Edinburgh, United Kingdom
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Brilliant customer service throughout the whole process. I have been dealing with Emma who has been excellent at making all the plans happen. A great company which I will be using again.

Reply from Twenty-Seven.co.uk
Very quick and friendly service. Delighted with the quality of work and excited to gift it!

Reply from Twenty-Seven.co.uk
Very good customer service . I had a query and a special request and they were so accommodating. Item arrived and was just as I wanted.

Reply from Twenty-Seven.co.uk
Genuinely impressed with my personalised chopping board! The product idea is very nice - especially in a world where everything is mass produced and the same.
I think Twenty-Seven stands out for their attention to detail and quality! From looking at the product I received, it is clear they aren't 'yet another' personalised gift company.
The chopping board is good quality and looks expensive. The personalisation is genuinely personal - on account that it's a loved ones hand writing. What I think is most impressive is that Emma and the team took the time to answer my calls, ship a product so quickly before Christmas and take such a poor image and produce such clean text!
Well done and thanks again!

Reply from Twenty-Seven.co.uk
I wasn't sure how to send my hand written recipe to be printed on their chopping boards soni contacted them and received a reply straight away from Emma who was very helpful. Ordered 4 handwritten chopping boards and was really pleased with the fast delivery and the quality of the goods. Really good service and will definitely order again from them.

Reply from Twenty-Seven.co.uk
A wonderful company. I ordered RIGHT before the Christmas cut off time and actually called their office to ask if it was OK. I was met by a very friendly member of the team who checked for me and said yes, here’s what to do in order to get it in time! They personalised the key ring with the drawing I emailed, even emailed me back acknowledging receipt of the drawing. The key ring is so worth the money, it feels / looks expensive and it’s such a sentimental thing to have. Couldn’t recommend more! Thanks so much!! My mum sobbed when she got her Christmas gift which was a drawing my late stepdad had done :) thank you! I will be ordering again!!

Reply from Twenty-Seven.co.uk
Very misleading details re glass Christmas baubles. I thought I was ordering a bauble that included personalised tags. Instead, the tags alone arrived, no bauble.
The listing should put 'Additional tags' first in the item description and then 'glass bauble'. The way it is advertised is really misleading.
Seller also needs to emphasise - as do other vendors - that buyer is getting the tag only.
£10 for a very small, engraved tag is too expensive.
Very disappointed indeed that recipients now have one less gift from me. To buy each couple a bauble too is way too costly.
It's also a challenge to find any email address for this seller.
Very poor.

Reply from Twenty-Seven.co.uk
Ordered 2 personalised tree decorations-dinosaur and polar bear. True to images on website. Make a delightful addition to our tree, good turn around time from order to delivery. Very pleased with my purchase.

Reply from Twenty-Seven.co.uk
Excellent customer service. I received the gift for my partner's birthday extremely quickly. I asked if the order could be sent within 5 days in order to arrive for his birthday and I received it within 48 hours. I'm really pleased with the board and I'm sure he will be too.

Reply from Twenty-Seven.co.uk
The order arrived, carefully wrapped, in a couple of days... very speedy. The item.. a personalised bauble was really lovely.. Very pleased with my purchase.

Reply from Twenty-Seven.co.uk

Reply from Twenty-Seven.co.uk
I ordered one of the personalised boards and when I received it, some of the writing was quite faint. I emailed Emma and she immediately came back to me and within a week, I had a replacement board which is perfect and going to make a wonderful present. Fabulous customer service, thank you.

Reply from Twenty-Seven.co.uk
I received the paddle board I ordered with a personalised handwritten recipe printed on it and couldn’t have been happier with it.
From placing my order to receiving it the communication from Twenty Seven was fantastic. I would highly recommend Twenty Seven and will definitely be ordering from them again in the future.

Reply from Twenty-Seven.co.uk
I brought a family tree dome over a year ago my son and his girlfriend loves it and they’ve recently had another baby so needed to add another name to it so I rang twenty-Seven up and they told me how to do it very pleased with it looks very elegant thank you

Reply from Twenty-Seven.co.uk
Delivery quick and efficient. Loved my personalised chopping boards.

Reply from Twenty-Seven.co.uk
I will be using again, my necklace was lovely and very fast delivery.. Thank you twenty-seven.

Reply from Twenty-Seven.co.uk
Amazing service & quick delivery. The team were on hand to help with a query I had as soon as I’d ordered and resolved the issue straight away. The item is great quality and I can’t wait to gift it this Christmas!

Reply from Twenty-Seven.co.uk
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