Electronic Partners Reviews 2,058

I sent a VHS/DVD player for repair and another DVD player, it cost me over £200 with no results except a service on the VHS tray.
Costly exercise with no results

It was great to be able to see how the repair was going online without having to message or ring them. My Beydynamic DT 1990 PRO repaired perfectly.

Expensive repair but great to have item working.
Courier left huge amount to be desired dropping item out of van onto road and from shoulder to my door step but couldn't give a damp about item

I am very satisfied with the whole process of the repair done to my item and now I have a good reference point for any further repairs needed. Thank you

Very happy with the repair to my 50 year old Rogers amplifier, now working perfectly. As well as the repair, Electric Partners carried out a full service, replacing the capacitors and cleaning and adjusting all potentiometers. Not a cheap repair and took a while, but nevertheless I'm delighted with the result. Now looking forward to another 50 years of service!

I paid everything as agreed but the device was not repaired I was very disappointed with the procedure of this repair shop I regret this experience

Good communication, kept updating via email
Repair carried out quite quickly, then dispatch took as long to send back, otherwise it would have been 5 stars.

They brought my irreplaceable Minidisk recorder back to life!

Item was not repaired. I received a text message stating that it was repaired but on arrival tested the HiFi and found it not to be working. The item was with Electronic partners for over 3 weeks.

The diagnostic note that accompanied the returned HiFi was very vague stating the mother board needed to be replaced.

I have had to take apart the HiFi system to recover a CD that I was using before it stopped working. I remain baffled how the diagnostic was made without opening or taking apart the system.

I'm very sceptical that any effort was made to diagnose or repair this item.

The whole experience was simple and the repair was great.

6th June I sent my Fitbit watch for a replacement battery. Electronic partners informed me that they had send for a battery and they should receive it by the 25th June. On 4th July I was informed that the battery had been lost in the post and did I still want to continue with the repair. I had ran out of patience and asked for the watch to be returned and I received it 8th July in pieces. Awful service, I would never ever deal with this firm ever again.

Don't use this company. They have destroyed my item and are refusing to replace or repair it instead they are trying to extort me. I have received threats and abuse from one of their customer service agents regarding this issue as well.
Update#1 : The company has had a lack of communication regarding this issue and is actively ignore tickets. I also made a complaint on their website which they immediately closed without address, unacceptable behaviour from them.

I was initially sceptical of this repair company. However, the organisation, logistics and the return of a fully working Bose system was really well worth it. I was also pleasantly surprised by the cost of the repair of a well loved Bose system that was well out of warranty by years. It now works well. Thank you.

Wonderful service

Excellent service all round thanks. Good communication and very pleased with the quality of the repair to my amplifier.

Did a good job, got my tuner working again

I had an old Sony Minidisc Player (I know, I know!!) That needed the led display screen replaced. I sourced the parts by myself, and sent them with the device, to be swapped over. They were not much more expensive than Sony UK (they charge £80 just to look at it) and it was returned after replacement at reasonable cost too. Now, I'm just getting to grips with how the player functions. All in all, I'm happy with the speed and professionalism of the entire repair process, which included post-diagnostics. I would recommend Electronic Partners for any electronic repairs.

I would highly recommend Electronic Partners,while
repairing my iPad they kept me informed at every stage
of the process.Workmanship I can not fault,after me having spilt coffee on it and thinking it would have to scrapped it was returned to me in mint condition
Many thanks to Eletronic Partners.

SENT A COFFEE MACINE ON A PALLET AT GREAT COST 80.0..THEY HAD IT FOR A MONTH,,TOLD ME IT WAS REPAIRED...AT 130.0..PICKED UP BY PALLET AGAIN ANOTHER 80.0...CAME BACK WITH EXACTLY THE SAME FAULT..TOLD THEM ..SAID ENGINEER WOULD CALL ME..NEVER DID..SO IVE WASTED 290 POUNDS..RIP OFF

Great firm to deal with… how refreshing to find an efficient, professional firm who know what they are doing. I will use them again and will recommend them to others.