Ultimate Outdoors - Chelmsford Reviews 

Tina was extremely helpful

Tina and Jeremy helped me out to purchase a suitable rucksack
They were polite , helpful and knowledgeable
Thanks very much for helping me today

Staff name Dominic is very friendly, helpful and smiling he discuss the shoes that I brought and the quality of the product. Highly recommend this shop plus I got discount for BlueLightCard.

First time visiting this store today. Great selection of products and super prices. Nice, clean and easy to shop. Staff member at door asked if I needed help and took me items I required. Dominic on till very polite, friendly and helpful. Will definitely visit this store again

Huge thanks to Dominic and Jeremy who helped with all of our DofE stuff! Very knowledgeable and friendly!

We visited the Chelmsford store to purchase DofE equipment. The assistant, Jeremy, was incredibly helpful offering valuable advice regarding boots, rucksack and sleeping bags. He even adjusted/fitted the rucksack correctly for us. Thank you Jeremy, I’m sure we’ll be back to purchase more before too long.

Great service by Malcolm who took me to exactly the area I wanted and explained the different options clearly.

Jimmy was extremely helpful and helped us choose various items for walking holiday. He was very friendly and knowledgeable.

Customer service second to none! We spent quite a lot of time looking for items needed for the DofE expeditions. Dominic was very kind, patient and helpful-he truly made a difference to our shopping experience. The store is very well organised and we left feeling confident that we purchased quality products at a good price. We will definitely go back in the future!

Helpful advice from Jeremy when purchasing child's walking boots. Feet measurement.

Served by Rene today. He was amazing, understood immediately what I was looking for, and asked all the right questions. He threw in a couple of useful bits of information, sourced the walking shoe of choice, and off I went. One happy bunny.

Aimee and Tina were very friendly, helpful and accommodating. We were buying our first tent and other items and really appreciated their help. We would visit the store again.

Cannot describe how helpful, positive and lovely our experience was with Dominic in the Chelmsford Store. Our day was already stressful and hectic, but he helped us immensely by providing first class service, answering all of our silly little questions and all with a smile on his face and positive vibes! He was great and really made our day! Thankyou so much!

Thanks Dominic excellent service, quick, cheerful and helpful. Ultimate is amazingly stocked with a huge range of great products!

I bought a pair of hiking shoes and waterproof jacket today. There are so many hiking shoes there. Rene is very helpful and patience to explain how I should make my choice. A very good experience for me.

Great store with lots of hiking stuff. Have bought numerous hiking boots and related equipment here. Always really knowledgeable staff who are also friendly (some better than others and definitely better during the weekdays). Today we were served by Jeremy who is great and has served us before. We were looking for a new rucksack and Jeremy knew SO much about all the different rucksacks and how to fit them for the invidual. Great and we'll be back.

It used to be Blacks it’s now ultimate outdoors & looks exactly the same inside, good range of hiking boots, trainers & hiking sandals. I was looking to buy a pair of the Keen hiking sandals, that were in the sale. Unfortunately they didn’t have my size in the pair I liked, but Jason brought out another pair not on display, they were perfect.

Had a great experience yesterday (15th Aug) at the Chelmsford branch. Went there to purchase few items for DofE with my daughter. Had really good service in the footwear section and got good advice and help.
We needed other stuff like (rucksack, liners, sleeping bag etc. ) and we were served by another person who could not have been more helpful and friendly (sorry I can't remember his name - think it was John). He was able to recommend exactly what we needed and gave great advice.
I normally don't bother writing reviews so it just shows how good the service was here today.