I ordered some Jordan 4s for my daughter. Despite a longer than expected delivery time. I can’t complain their customer service on Instagram and via email messages were always replied too. Taking into... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dreadful Company, Ordered on the 14th December, Express Delivery shown on their website. Chased after 4 or 5 days to be told Express means 7/10 days. Customer Services then advise that I had missed th... See more
As per my previous review a month ago, Jack still has NOT refunded my 16 year old daughter who in July, paid £170 for trainers she did not recieve. I provided proof that he was issued a refund from... See more
It’s a 1 Star or less. I’ve been mugged off by this Company, that said, I’m an idiot for not checking Trustpilot. All mediocre reviews. I paid twice as much as I should for Addidas Handball Spezial.... See more
Company details
Written by the company
Exclusive Sneaker & Streetwear Store. Express Worldwide Shipping. Buy Now, Pay Later with Klarna, Clearpay and Laybuy. Authentic Brand New Products.
Contact info
United Kingdom
- support@unequaled.co.uk
- unequaled.co.uk
2.0
Poor
94 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent service from unequaled
excellent service from unequaled, very happy with my purchases from this business! Super fast delivery and communication with seller, I will definitely be ordering again! Thank you
November 21, 2020
Unprompted review
DO NOT BUY
DO NOT BUY - this guy sent me what I believe to be fake trainers that I paid £300 for - the stitching is crappy, the paint isn’t where it’s supposed to be , there is glue all stuck round the seems - and when I asked for proof he couldn’t provide it - also deleted my review on facebook- doesn’t accept refunds - avoid at all costs , now I’m stuck with a cheap pair of trainers and £300 down - never again will I buy off a insta page - stear clear
November 13, 2020
Unprompted review
Reply from UNEQUALED
Hi Charlotte,
Firstly we want to apologise for the damaged goods you received and any inconvenience caused as result.
Having already sorted this myself with you through email, We have provided you a pre-paid return postage label and a full refund will be immediately processed on arrival of the goods back to us.
All damaged goods can be returned to us free of charge.
All our products are 100% Authentic.
We accept returns and exchanges on all orders.
https://unequaled.co.uk/pages/returns
Kind Regards,
Jack
Good service
July 28, 2020
Unprompted review
Received the item fast!
Received the item fast!
Only thing is that there was a slight crease on the trainer already :(. Probably how it packaged on delivery. Apart from that great service, and responded to my email fast.
July 14, 2020
Unprompted review
Best service ever !!
July 7, 2020
Unprompted review
Excellent service
Amazing service and super quick delivery, ordered these for my daughters 16th birthday as I could not source them anywhere. Would definitely recommend ordering from here
July 6, 2020
Unprompted review
My jordan 1’s came very quickly and I…
My jordan 1’s came very quickly and I love them will definitely be buying from you again!
July 4, 2020
Unprompted review
Brilliant service and very quick…
Brilliant service and very quick delivery
June 25, 2020
Unprompted review
Very quick to come !!
June 24, 2020
Unprompted review
Defo order again
Shoes arrived on time, well packaged and excellent quality :)
June 11, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.