Great communication and updates for my order and delivery. Item dispatched and delivered quickly. Stitching is great flawless, jacket quality is great too. I did want the fleece material to wear indoo... See more
Company replied
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The guys at the Uniform Factory are amazing to team up with. We use the for all our Haunted Scouse merchandise and our fanbase love the quality. Quick turnaround on all orders. Prompt delivery s... See more
Company replied
Great Products, Helpful Staff I rang this company for guidance and advice on the style and sizing. I found the staff member excellent giving me good advice. I ordered two zip up jackets with logos.... See more
Company replied
Had my first order of 2 personalised fleeces from the Uniform Factory and was extremely impressed. From putting in my order around the 18th of November, my order came on the 24th. Quality of fleeces a... See more
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Company details
Written by the company
We have been providing Printed and Embroidered garments for over 40 years. We currently supply numerous businesses, schools & clubs both locally and nationwide. With a fast, friendly, reliable service, you can rest assured that your order will be produced to the highest standard.
Contact info
51 Boundary Lane, Everton, L6 5JG, Liverpool, United Kingdom
- 01512603469
- sales@uniformfactory.co.uk
- uniformfactoryshop.co.uk
4.5
Excellent
127 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Uniform Factory
Thank you for your 5 star review, glad to hear that you were happy with your hoodie
The embroidery on the letter r you can…
The embroidery on the letter r you can not make out
November 19, 2024
Reply from The Uniform Factory
Sorry to hear that you were not happy with the lettering on your garment. We do encourage customers to contact us directly if there us an issue with their order, so that we can try to resolve the issue. If you would like us to look into this for you, please email sales@uniformfactory.co.uk with a photograph of the embroidery.
Excellent
Excellent, super quality jacket. Lovely material and super quick delivery,
November 19, 2024
Reply from The Uniform Factory
Thank you for your positive review. Good to hear that you were happy with your jacket and delivery time.
Jacket is such nice quality and fits…
Jacket is such nice quality and fits perfectly. As a Bank worker I don't get access to the official jackets but this blends in with everyone else's and they are infact jealous that mine has my job roll on!! I love it :)
October 26, 2024
Reply from The Uniform Factory
Thank you for your 5star review, we're so happy to hear that you love your jacket
The fabric isn’t what I thought it’s it…
The fabric isn’t what I thought it’s it is not thick enough for the winter
October 25, 2024
Reply from The Uniform Factory
Thank you for your review. We're sorry that you aren't happy with your garment. We do have lots of positive feedback on the fleeces for their quality but will take your comments on board.
Reply from The Uniform Factory
Thank you for your five star review and order. Glad you were pleased with your order.
Products were very good and arrived on…
Products were very good and arrived on time as promised.
Communication with customers could be improved between the order date and expected delivery date. I had to call to make sure my order was in progress
October 21, 2024
Reply from The Uniform Factory
Thank you for your review and order. The order confirmations are sent automatically through the online order system once an order is processed. Sometimes these do into junk folders. We do state on our website that customers should check their junk folder if no order confirmation is received.
Easy to place order” all queries…
Easy to place order” all queries resolved ASAP very happy with the service will buy again quick dispatch package packed well.
Thankyou
October 19, 2024
Reply from The Uniform Factory
Thank you for your 5 star review, good to hear that you were happy with the service we provided. Thank you for your order
Lovely hoodie arrived within time
October 20, 2024
Reply from The Uniform Factory
Thank you for your positive review, glad to hear that you are pleases with your hoody
Reply from The Uniform Factory
Thank you for your positive review, glad that you are happy with your order
Reply from The Uniform Factory
Thank you for your positive review, glad that you are happy with your order
I have order 2 bulk orders from this…
I have order 2 bulk orders from this company in the last 2 months they have been amazing. The quality of the hoodies are brilliant and the stitching quality is fabulous. Will defo be ordering from here again. Speedy delivery aswell.
September 26, 2024
Reply from The Uniform Factory
Thank you so much for your 5 star review. Glad to hear that you have been happy with your orders and the service you received from us.
Fantastic service
My parcel was delivered to the wrong address but they sent me a replacement out straight away as I needed the item for work that week. Can't fault the customer service and I am very happy with my purchase. Fantastic company. Would highly recommend.
September 25, 2024
Reply from The Uniform Factory
Thank you for your positive review. Glad you are happy with your purchase and that you were happy with the resolution we provided to Royal Mail incorrectly delivering your initial order.
The details of my order were completely…
The details of my order were completely different. I have to reorder.
September 26, 2024
Reply from The Uniform Factory
Hi Kimberley, Sorry to hear this. I have tried to find your order so that I can raise an investigation into this. However, I can't see any orders under your name. Can you please email sales@uniformfactory.co.uk with your order number so that I can look into this. We always encourage customers to contact us direct if there is an issue with their order. Thank you
Reply from The Uniform Factory
Thank you, glad you are happy with your order
Quick service and great quality
September 25, 2024
Reply from The Uniform Factory
Thank you for your 5 star review, glad that you are happy with your order and the service you received
Reply from The Uniform Factory
You're welcome! Thank you for your positive review, good to hear that you were happy with your order
Excellent service and communication
Excellent service and communication. Quality items
September 23, 2024
Reply from The Uniform Factory
Thank you. Glad to hear that you were happy with your order and the service you received.
GOOD QUALITY
GOOD QUALITY
I ordered XL and it is too big for me but it is lovely and cosy also I now can have a jumper on underneath.
September 24, 2024
Reply from The Uniform Factory
Thank you for your 5 star review, glad that you are happy with the garment but sorry to hear that the size is too big for you.
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