Vagaro - UK Reviews 135

Liam has been such a great support in helping me build my platform. It’s my first ever time going on my own as a sole trader and definitely helps my experience and confidence when I have support people that know what they’re doing with these platforms! Not only that but if I’m in a pickle at any point of the day, I email him and he gets back to me so quickly which is an absolute godsend so can’t thank him enough!

Vagaro has been an absolute game-changer for my business! Their software is easy to use, and when I do run into issues, their support team is outstanding...and I mean that. They have taken me by the hand, no matter the problem, and ensure everything is resolved smoothly. In fact most times, I have been the problem. I’ve seen some complaints here online and these are little issues that take a second to resolve, so I don't understand their negativity—my experience has been nothing but positive even when I'm a little upset that things have not gone my way. Their dedication to customer service and a solid platform is next to none. I think Vagaro is here to stay for the long haul. In all honesty I'd say: Highly recommended! Melvyn

Terrible service, my site didn't work for months, despite calls and emails and bot chats it couldn't find any local addresses.
I'm in the UK and all postcodes when typed in for bookings told my potential customers they were out of area or finding American addresses!!!
Poor and extremely slow customer service, I lost clients, I couldn't even book them in myself as it wouldn't recognise addresses. Then when successfully booked in their names appeared on the system as their Next of Kin's.
I gained NO clients through this system and it was nothing but stress, all my clients were gained via my own local advertising!
A waste of time and money and poor customer service.

THEY HAVE A NO REFUNDS POLICY SO IF YOUR ACCOUNT DOENT WORK YOU LOOSE YOUR MONEY AND THERE LOTS OF HIDDEN CHARGES ONCE SIGNED UP! NOT SURE HOW THIS IS ALLOWED FROM TRADING STANDERDS - SELLING SOMTHING THAT YOU CAN NOT USE FOR MONTHS!

I worked with Estera on updating our website design. She was such a pleasure to work with. Estera is hard working, and pays attention to details. She quickly understood the brand identity and style and was able to translate my ideas into the final design. Very happy with the end result :)

Miriam has been assisting me since day one and it’s been very helpful. She guided me thru everything I needed and gave me the best of advice. She is great and very professional and she made sure everything is clear and I know how to use the app.
Highly recommend her! Thank you!

"I want to express my appreciation for the outstanding work of Estera did to help me to create my Web. "I want to express my appreciation for the outstanding work you've done in helping to create the website. Your dedication to understanding our needs and translating them into a functional and visually appealing site is impressive. You’ve been incredibly responsive to feedback and have worked with great attention to detail, making sure everything is polished and user-friendly. Your technical expertise has made the entire process much smoother, and your ability to collaborate and bring creative ideas to the table has made a huge difference. Thank you for your hard work and commitment to delivering such a great productyou've done in helping to create the website. Your dedication to understanding our needs and translating them into a functional and visually appealing site is impressive. You’ve been incredibly responsive to feedback and have worked with great attention to detail, making sure everything is polished and user-friendly. Your technical expertise has made the entire process much smoother, and your ability to collaborate and bring creative ideas to the table has made a huge difference. Thank you for your hard work and commitment to delivering such a great product.
Best regards
Riyana Beyond Beauty Ltd

My experience with Vagaro-UK has been exceptional, and there are several key factors that contributed to this positive impression.

Firstly, the fact that there are no fees for getting clients through their platform is a significant advantage. This allows me to focus on growing my salon business without the added pressure of financial commitments. It’s refreshing to work with a company that prioritizes helping its clients succeed without hidden costs.

Liam, in particular, has been a standout representative for Vagaro-UK. He is always punctual for our e-meetings, which demonstrates his professionalism and respect for my time. During our sessions, he took the time to guide me through the best strategies for attracting new clients to my salon. His patience and welcoming demeanor made it easy for me to ask questions and express any concerns I had.

Liam's ability to simplify the process was a game-changer for me. He broke down complex concepts into manageable steps, making it easier for me to implement new strategies. As a result, I feel more confident in my approach to running my salon.

Overall, Vagaro-UK is doing an excellent job by providing valuable, fee-free services and having dedicated team members like Liam who genuinely care about their clients' success. I can confidently say that my salon business has become more professional and organized thanks to their support. Keep up the great work!

We're just in the process of launching our online memberships & packages and Tom M has been incredibly helpful throughout the whole process - I've had so many questions and he's answered them all with a super quick turnaround, thank you! It's given me a whole lot of confidence in Vagaro as a platform.

I have tried free trials from many providers, and Vagaro stood out as the best—mainly because of the outstanding support, advice, and help from Jack. From the very start, he has been brilliant! Migration can often be a stressful process, but Jack made the entire experience smooth and hassle-free.

He always has the answers to my questions or quickly finds them if needed. Every time I reach out, he responds swiftly and efficiently. His exceptional support has truly set Vagaro apart.

10 stars for Jack! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Estera from Vagaro, our website developer, has been fantastic to work with, communication has been excellent and she really caught our vision and how we needed our website content to be portrayed. Thank you for a seamless experience!

Liam is always so helpful. He is very prompt to respond and resolve all queries. He made our transition over to Vagaro very smooth.
Thank you Liam
⭐️⭐️⭐️⭐️⭐️⭐️

Just wanted to say a huge thank you to Liam for being incredibly helpful with all our queries, you’ve made our life so much easier!

Great app. All works very well.
Makes work so much easier know what we have in and saves looking at the computer.

Liam has been extremely helpful and informative over the past couple of months as we establish ourselves and train our team on Vagaro. His ongoing support is extremely valued and appreciated.

Liam was really helpful and through at showing me the new software system and helping me set up to get the ball rolling! I’ve had two calls with him so far where he’s shown me most of how the system works and is always there to give a helping hand. Thanks Liam

We were initially very unsure about making the switch from MindBody to Vagaro, especially after investing over five years of time and money into the MindBody platform. However, transitioning to Vagaro has undoubtedly been the right decision!

Vagaro’s pricing is far more cost-effective, and it truly feels like we’ve gained an entire team of professionals dedicated to our business. They have taken the time to fully understand our needs, ensuring a seamless integration of their booking system, website design, and marketing strategy. Every aspect of our business operations has improved, thanks to their attention to detail and commitment to our success.

We highly recommend Vagaro to any business looking for a more efficient and supportive platform—absolutely five stars!

I have just started using Vagaro for my Massage Therapy business and I am very impressed by all what it offers, it has made running my business so much easier.

The customer care is amazing! Any queries and there is always REAL people that are there to help and they always go the extra mile to ensure you have all your needs met.

I highly recommend Vagaro!

I had a great experience with setup. Jack was extremely helpful and thorough with the whole process and gave me a really positive impression of the Vagaro support.

I am really pleased with Liam attention and professionalism in our meeting today. I honestly had a lot of questions and Liam even before our meeting already had some suggestions to improve my business. This is what I look for in a service, attention and professionalism. Thank you very much for your time Liam, I am really satisfied with your help. David