Vagaro - UK Reviews 137

TrustScore 4.5 out of 5

4.7

Town Square 25, SG1 1BP Stevenage, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

So I’ve moved from Fresha to Vagaro, Liam has been extremely helpful with the move and has pretty much held mine and my teams had all the way through. Estera built our website (which is included) and... See more

Company replied

Rated 5 out of 5 stars

Carl has been amazing with helping me set up my online booking system! He has helped me from the first call all the way through. Has never just left me after the first phone call and said get on with... See more

Company replied

Rated 2 out of 5 stars

Please do not use this app if you're a chiropractor. I'm being charged £100 to leave due to getting a "free" wisepad, even though it doesn't work. They said I can reboot and then it will be refreshed,... See more

Company replied

Rated 1 out of 5 stars

Vagaro is the worst booking software I've used. It's slow and clunky, doesn't always work, and has awful customer service. It's been a colossal waste of time, money and resources migrating to Vaga... See more

Company replied


Company details

  1. Software Company
  2. Online Marketplace

About Vagaro - UK

Written by the company

Vagaro Image
Vagaro Image

Powerful tools to fuel your dreams and grow your business

Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!

Vagaro Image

Get paid instantly and securely

Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.

Vagaro Image

Optimize your time and streamline operations

Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!

See what our business owners have to say

  • “I initially joined Vagaro for booking, but continued because of Vagaro Capital. I don’t think I could have grown so fast without it.

    OC Thomas

    Owner, Rich in Flesh Tattoo

    Livermore, CA

  • It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”

    Kati Donati

    Owner, Primp Skin Studio

    Santa Rosa, CA

  • Vagaro Image

    Simplify your business operations today

    Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!


    Contact info

    • Town Square 25, SG1 1BP, Stevenage, England, United Kingdom

    • 02045389934

    4.7

    Excellent

    TrustScore 4.5 out of 5

    137 reviews

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    1-star

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    Rated 5 out of 5 stars

    Vagaro bussiness app

    I was extremely happy with all the support and advice I received today. It was very professional . I was so happy with the way things went setting up my app for my business . I never got any support with the company I was with before. I am so happy. I don't know why I didn't change a Long time ago . I am looking forward to using the app. Thank you so very much 😊

    November 8, 2024
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We're thrilled to hear about your positive experience! It's wonderful to know that you found our support helpful and that you're excited to use the app for your business. We appreciate your feedback and will continue to strive for the best possible customer service.

    Rated 5 out of 5 stars

    Excellent support 👏 quick process

    Excellent support 👏 quick process

    October 3, 2024
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We appreciate your kind words and are thrilled about your positive experience. Your feedback is valuable as we strive to provide exceptional customer service!

    Rated 5 out of 5 stars

    Great experience with Vagaro

    Great experience with Vagaro.

    My previous provider didn’t make it easy for the team to import my data.

    They managed to do it all manually for me.

    Then help me set up my service the way I wanted.

    October 28, 2024
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We're happy to hear about your positive experience with Vagaro! It's wonderful to know that our team was able to help you import your data and set up your services. We appreciate your kind words and are glad we could make the transition smoother for you.

    Rated 5 out of 5 stars

    So friendly and so kind

    So friendly and so kind. The most helpful person alive!!! Nothing is a problem.

    October 17, 2024
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We are so happy to hear that you had such a positive experience! It's wonderful to know that our team member went above and beyond to help you. We strive to provide excellent customer service, and we're thrilled that you felt their kindness and helpfulness.

    Rated 5 out of 5 stars

    Great Software for Beauty Business

    Been using them for multiple years. Great software, great features and keeps getting better...

    October 14, 2024
    Vagaro - UK logo

    Reply from Vagaro - UK

    We truly appreciate your continued support and loyalty over the years. We're thrilled to hear that you've found our software to be both effective and continually improving. Your feedback motivates us to keep striving for excellence.

    Rated 1 out of 5 stars

    edited review-no customer service after trail ends

    During the trial they are very attentive and helpful, however in my experience when I needed more assistance they are unreachable and do not respond to messages or emails. Upon further reflection, Varago is not a good system for price with lack of good customer service.

    September 17, 2024
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you for sharing your experience! During the initial setup, our dedicated Customer Success Managers can provide personalized assistance throughout the trial period, ensuring you’re well-supported. Once your account is fully set up, our 24/7 support team is available to assist you with any ongoing questions or needs. We strive to offer prompt, accessible support at every stage, and we’re continuously working to improve our response times and service. Please feel free to reach out directly if there’s anything we can do to assist further on vagaro.com/en-gb/pro/contact

    Rated 5 out of 5 stars

    easy to use and fasty

    October 10, 2024
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you for your kind review! We're thrilled to hear that you found our product easy to use and fast. We appreciate your positive feedback and will continue to strive for excellence.

    Rated 5 out of 5 stars

    Wonderful team

    Wonderful team, helpful, fast and professional!
    Thank you Liam and Andy!

    September 23, 2024
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We're so glad to hear you had a positive experience with our team! Liam and Andy are fantastic members of our team, and we're proud of their dedication to providing excellent customer service. We appreciate your kind words and feedback.

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